Another new expansion at Mission Repair.

Hello again,

Just a quick update on the expansion at our Mission Repair location in Lenexa. We just added a new shipping and receiving space that is sure to streamline our process immediately.

Here’s Lennie after a long hard day at work getting some of the counters installed, I think he must have put in 16 hours of “construction” work on Saturday into the late evening hours. Good job Lennie.

I can’t wait to see this new space when it’s completed. We do have shipping and receiving capability at our location in Mission, Kansas but it’s already cramped in there so I can only imagine how jealous Derrick will be when he sees this. It looks like there’s just a little more tile work to do and some trim work, then this area is ready to house 4 employees. Wonderful.

Speaking of shipping and receiving…did you see my last post about shipping devices into us? Let me remind you that even though we have less than a .1% shipping damage rate, some packages do get damaged or lost in shipping. It doesn’t matter if you use FedEx, UPS or the Post Office, they all do it. Start your repair off right by making sure that you package your device correctly (in a box, not an envelope!) per our online shipping instructions here. It will make life a whole lot easier for you. If you’re local to us and want to stop on by, you don’t need a tape gun for that!

Take care, Ryan

How was your Halloween?

Good morning and Happy November!
Halloween here at Mission Repair was scary…scary fun and scary busy! We had a fun day here at our offices and there’s still just a little bit of Halloween candy left here at the front desk. I’m sure someone will finish it off for us!

We had a ton on trick-or-treaters and even adults dressed up and picking up repairs. Here’s a scary ghost with her repaired iPhone in hand:

We ran a special for giving 15% off your repair if you came in with a costume on…so we had a line from funny to scary to one almost inappropriate costume that I personally found hilarious…but it was all in good fun.

Thanks to everyone that participated in the event at Mission Repair, and we appreciate your business.

Talk to you soon, Ryan

Funny, I feel the same way.

Hi again, it’s been a fun blogging day here at Mission Repair!

I was eating lunch at a new restaurant downtown in Mission, Kansas today and they had a “sandwich board” out front:

It was kind of perfect because I was just thinking the same thing about Mission Repair. We do want to make our customers really happy. Of course! Get it “Mission?” In Mission. About Mission Repair!

So I snapped this pic and wanted to post it. “Nuff said”. Unless you want to talk more about it, just give us a call at 844-459-0105 and we’re here for you!

Take care, Ryan

Scary savings tomorrow!

Halloween is tomorrow! Don’t forget to stop by and save on your repair.

Tomorrow you can receive 15% off your order when you visit one of our locations just for wearing a costume! We hope to see a lot of customers dressed up and we are excited to celebrate Halloween with you all!

If your costume is creative and we’re impressed – we may ask you a for a picture to publish on our blog to be read by millions. Interested in stopping by Saturday? We will be handing out candy to the little ones (a safe way to trick or treat!) and giving an awesome 15% discount to anyone that is dressed in a costume. Come on by!

15% off for walk-ins on Saturday 10/31/15 from 10am – 5pm, no coupon needed, but a costume is required!

Have a Happy Halloween!

(Offer cannot be combined with any other coupon or specials, including Got Repair orders. Valid on NEW orders only, 10/31/15 10:00am – 5:00pm.)

Questions? Give us a call before you come in!

Ryan

Technical update about checking out on MissionRepair.com – it’s a good thing!

Attention, Mission Repair customers!

We’ve got a security update completed that we wanted to share, and more importantly, describe how it could impact your online experience with Mission Repair.

In a nutshell, the Payment Card Industry Security Standards Council (PCI-SSC) earlier this year released FAQs ahead of changes to their data security standards. Among their recommendations, the Security Council heavily encouraged hosting providers to upgrade its Transport Layer Security (TLS) as soon as possible.

With security as one of our top priorities, our IT team worked to implement this update, and at the end of June, we disabled TLS 1.0 and moved to TLS 1.2 so we can continue to exceed PCI certification requirements and ensure all of our customer data remains safe.

What does this update mean for you?

Overall, the impact to your experience on MissionRepair.com was small. The main area to prepare for is in terms of any shoppers who try to access our site using Internet Explorer 10 or lower. These users will still be able to access the site without issue, but will receive an error message when visiting secure pages, such as our one page checkout where you’d type in your credit card information. Please note that a very small percentage of web traffic comes from these older browsers, so it most likely won’t even affect you at all.

Customers and administrators who want to continue using Internet Explorer 10 or lower can easily do so with just a few changes to their browser settings:

-On the Internet Explorer main menu, select Tools > Internet Options.

-In the Internet Options box, select the Advanced tab.

-In the Security category, uncheck Use SSL 3.0 and check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).

-Click OK

-Exit and restart Internet Explorer

If you have any questions, don’t hesitate to contact our Support team for more information.

Thanks, Ryan