Awarded the “Best iPhone Repair Site” on the internet 6 years in a row. We didn’t give this title to ourselves!

Hello again friends,

I received and email from a competitor that didn’t like my use of the term. Well, the truth of the matter is that we didn’t bestow the award onto ourselves. It was given to us by “TopTenReviews.com”, which is an independent rating site that found us on their own, rated us on their rating system, and gave us their top “Gold Award” every year for 6 years.

It’s a testament to our business, how it’s being run, and response to our services.

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But it’s ok, I understand. However I can’t take it back; but on the other hand we’re not perfect. We are always trying to make improvements, offer more services, stay current with our pricing and stay on top of each repair and each customer in a way that helps everyone.

In fact, that’s why we opened a new location just outside of Denver, Colorado. We’ve hired several new employees (in fact Allen from Denver is at our corporate headquarters in Olathe, Kansas now completing some training!) and being local in more cities does make sense for us.

That’s why we announcing our newest location in Indianapolis very soon. It’s an exciting time!!

I thank all of our customers. We appreciate you all. You’re why we are here, and why we care. If you have any questions for us, take some time to give us a call toll-free at 866-638-8402 and we’ll do what we can to help you out.

Have a great day, Ryan

Let’s celebrate! Mission Repair Lakewood is open and rocking!

Hello friends, thanks for your patience as we got our Colorado location up and running…and thank you to every one of our new customers (and 2 repeat customers) that came into the store yesterday! It’s great to see that we’re welcome here in the Denver area! Once we shut down, closed the doors, and revisited our day yesterday, I splurged with a toast to this Colorado crew.

Yes it’s true, we didn’t have formal glass stemware, no party favors or music, but we did get to celebrate a little as all of our efforts were realized at the end of the day.

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Now it’s February 3rd, 2015 and we’re back at it from the Lakewood location until tomorrow afternoon. Some of us will be heading back to Olathe, Kansas tomorrow and back to the Corporate headquarters after we close tomorrow night. That will leave our crew here in Lakewood to do their thing…and it’s looking like we will be continuing to interview for the technician and customer service positions, so give us a call at 720-897-6297 to set up an interview if you’re interested!

Thanks for reading, Ryan

Mission Repair East or West?

Hello everyone,

We’re making history today; the time has come and today will be the last day of Mission Repair “the old way”!

Starting Monday, 2/2/15, we are now splitting the country into halves for shipping and efficiency purposes.

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If your Shipping Address location is shaded YELLOW ship to:
Mission Repair
(ATTN: YOUR ORDER NUMBER)
3234 S. Wadsworth Blvd.
Unit I
Lakewood, CO 80227

If your Shipping Address location is shaded GREEN ship to:
Mission Repair
(ATTN: YOUR ORDER NUMBER)
19943 W. 162nd St.
Olathe, KS 66062

Additionally, if you order an email shipping label from us, we will automatically pick the most efficient store for your device to be shipped to. It makes shipping, receiving, repair and turnaround more efficient, faster, and in the end better for all of our customers. Additionally, with this new location in Lakewood, Colorado that will be open on Monday, you can also visit us and walk-in your device for repair as well! that’s the idea behind this master plan and in fact, I’ll be in Lakewood on opening day Monday to say hello to all of our new customers.

Until then, thanks for reading and we’ll be back soon with more great info only found here at the Mission Repair blog!

Take care, Ryan

Same Day iPhone 5C Screen Repair

The weekend is on it’s way and this is often a busy time during the week. Why you might ask? Because customers want to get their iPhone repaired in time for the weekend! Do you or someone you know have a broken iPhone 5C? Perhaps they recently dropped their phone, resulting in a shattered iPhone screen. We know this situation all to well at Mission:Repair. Often times customers ‘deal’ with their shattered screen for MONTHS before getting it repaired. There is nothing more annoying than getting glass splinters when trying to type in your passcode or having to hold your phone 2 inches away from your face, in fear you may cut yourself while talking on the phone.

There is a better way to live! We take our phones everywhere with us and when our devices don’t work correctly it can throw your whole day off. There is a simple solution for this so why not take a moment and bring your device to Mission:Repair. For a limited time our iPhone 5C Screen Repair is only $92 AND we can fix it fast with our same-day service options. Get your iPhone repaired today and start your weekend off right! Click the image below to start your iPhone 5C Screen Repair.

5cscreens

Have a different device that needs to be repaired? Give us a call (866-638-8402) or visit our website to talk about a solution to your broken iPod, Smartphone, Tablet or Laptop.

Mission Repair Express – Denver – Opening up soon!

Hello everyone,

I’ve been talking about a new repair center location in Denver, Colorado (specifically: Lakewood, Colorado) and we’re excited for this location to open!

In fact, I’ll be heading to Lakewood in a week and a half on Saturday 1/10/15. We’re going to be adding the signage and starting the move-in process. We’ve got the site staffed and it’s now just up to me to get some of the details arranged and organized. The internet service installed, the fixtures, the computers and alarm system are all going in shortly.

The Denver Bronco Monument in the Centennial State.

The Denver Bronco Monument in the Centennial State.

I’ve been through this process before, and truth be told, it’s an exciting time. I feel very confident about this location and once I get some of the signage up, I’ll post a few pictures. In fact, we received our very first Mission Repair Express “Lakewood” order already! Our customer is waiting for the location to open so he can deliver his MacBook for repair. Now that’s dedication! We have over 10,000 customers that have used us in the past from Colorado, and those customers are thrilled to have us move into the state. I love visiting…so it looks like I’ll be visiting often.

It’s all the more reason that we’re going to need to get this location up and running as fast as possible. I feel that a few more weeks and we’ll be ready to go. Where will be be opening next? Check my next blog to find out!

Thanks everyone, I’ll be out of the office for a few days after the holiday; but not sitting at home on a “staycation”…I’ll be working in Colorado and I’ll be in touch!

Thanks for reading, check out my next blog that’s coming this afternoon.

Best, Ryan