I picked up my phone to make a call and saw this:

Good morning again,

It’s happened to me again, after a long hot “sit” in my truck, I picked up my phone to make a call and saw this:

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My phone wouldn’t do anything other than let me take this screenshot. So I turned my car on, got the A/C rocking and held it up to the vent. It took about 5 minutes until it went back to normal. We have heard about this a lot at Mission Repair and customers have even claimed that their phones cracked due to extreme heat.

Virtually all manufacturers data sheets will list both the minimum and maximum storage and operating temperatures for their internal parts. In fact, many parts will be available in multiple versions designed to operate in more strenuous environments.

So for example an integrated circuit (IC) may be available in the following versions:

Commercial 0 to 70°C.
Industrial -40 to +85°C.
Military -55 to +125°C.

Needless to say, the cost goes up with increased performance. There are even chips specified for use in outer space. So for example a chip which costs $2 in the “Commercial” grade might cost $2,000 for the version rated for outer space! (As you can guess, your Samsung Galaxy S5 isn’t rated for a moon walk, but that’s probably ok.)

Let’s talk about the iPhone for a minute. According to Apple:

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range may temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when the device is brought back to higher ambient temperatures.

Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

Remember that if it’s 87 degrees outside, it’s 132 degrees inside of your car on a hot clear day.

One needs to keep in mind that the temperature of the components is affected by two sources:

1) The temperature of the environment.
2) Self heating – some components generate a large amount of heat in operation, logic boards in phones are one example.

Please don’t leave your expensive electronics in your hot car like I did – especially when they are turned on – to avoid possible long-term damage and an extra trip into Mission Repair for a logic board repair.

Any questions? Give us a call 866-638-8402.

Take care, Ryan

Our Lakewood Mission Repair location is getting it’s identity!

Hello there, we’re getting excited out in Colorado!

Our newest location is getting the “real” signage installed tomorrow and we got a sneak peak at the sign sitting in the installers warehouse today:

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Yes, those are individual letters- it will say “Mission Repair” before you know it. It’s LED lit channel letters with a marquee below it. This is my first “legit” retail store sign, so I’m eager to see how it looks installed.

I’ll be back tomorrow with a picture of the finished product!!

See ya, Ryan

Father’s Day Specials at Mission Repair – now’s the time to give Dad the gift.

Happy Father’s Day To All The Dads!

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We at Mission Repair are celebrating Father’s Day by offering 15% off any repair service this weekend. If he’s been waiting to have his computer or tablet repaired, you can spoil him this weekend and save some money too! Already have your Father’s Day gift covered? No problem! This coupon can be used on any service, not just for dad!

Just use coupon code “FD15” at checkout online to save 15% off your repair order now through Sunday, 6/21/15. Visiting one of our walk-in locations? Just present this newsletter to your customer service representative to receive the 15% off your order.

Have a great weekend, I’ve got a nice plan on Sunday where I get to cook for the kids. How did that happen?!?

Take care, Ryan

(Offer cannot be combined with any other coupon, including Got Repair. Expires 6/21/15 at midnight.)

Bronze giants on Interstate 70. Wow.

Hello friends, I’ve been doing a little traveling and arrived back into town late last night. I’m pretty whipped today and I can’t believe that it’s 2:40pm already. I haven’t even had a chance to have my morning coffee yet!

On the way back from our Lakewood, Colorado location yesterday I was cruising along and saw this as I approached the truck:

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I got up next to the semi and snapped this pic of the giant bronze snowboarder looking over at me, almost to say “hello”:

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It’s just wasn’t normal to see some awesome “artwork” driving down the highway without being covered. I mean, who knows what’s really in most of those trucks driving along the road, right? I guess these pieces might have just been too big to put inside of a truck, so they were out on display.

I’m blogging about this because I don’t know what they belong to…I don’t want to spoil a “big reveal” anywhere, but heck they weren’t traveling in stealth mode so I gotta ask.

I’m interested. If I never find out, no biggie, but do these belong in front of the X Games, Cabelas, or somewhere that I might want to visit, I’d love to know! Any ideas?

Back to work for me, Ryan

Mission Repair Review – 5 Stars!

We just got another new review. BN gave Mission Repair 5 stars.

“Easy to do, inexpensive and done right

I’ve had three devices repaired. Each one was done right. The price was cheaper than the local walk-in places and they were completed and shipped promptly. One required more than expected and I received a call explaining the situation and detailing my options. Highly recommend them.”

Thanks for your help BN, we really appreciate the business! Have a good weekend.

Best, Ryan

Awarded the “Best iPhone Repair Site” on the internet 6 years in a row. We didn’t give this title to ourselves!

Hello again friends,

I received and email from a competitor that didn’t like my use of the term. Well, the truth of the matter is that we didn’t bestow the award onto ourselves. It was given to us by “TopTenReviews.com”, which is an independent rating site that found us on their own, rated us on their rating system, and gave us their top “Gold Award” every year for 6 years.

It’s a testament to our business, how it’s being run, and response to our services.

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But it’s ok, I understand. However I can’t take it back; but on the other hand we’re not perfect. We are always trying to make improvements, offer more services, stay current with our pricing and stay on top of each repair and each customer in a way that helps everyone.

In fact, that’s why we opened a new location just outside of Denver, Colorado. We’ve hired several new employees (in fact Allen from Denver is at our corporate headquarters in Olathe, Kansas now completing some training!) and being local in more cities does make sense for us.

That’s why we announcing our newest location in Indianapolis very soon. It’s an exciting time!!

I thank all of our customers. We appreciate you all. You’re why we are here, and why we care. If you have any questions for us, take some time to give us a call toll-free at 866-638-8402 and we’ll do what we can to help you out.

Have a great day, Ryan

Let’s celebrate! Mission Repair Lakewood is open and rocking!

Hello friends, thanks for your patience as we got our Colorado location up and running…and thank you to every one of our new customers (and 2 repeat customers) that came into the store yesterday! It’s great to see that we’re welcome here in the Denver area! Once we shut down, closed the doors, and revisited our day yesterday, I splurged with a toast to this Colorado crew.

Yes it’s true, we didn’t have formal glass stemware, no party favors or music, but we did get to celebrate a little as all of our efforts were realized at the end of the day.

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Now it’s February 3rd, 2015 and we’re back at it from the Lakewood location until tomorrow afternoon. Some of us will be heading back to Olathe, Kansas tomorrow and back to the Corporate headquarters after we close tomorrow night. That will leave our crew here in Lakewood to do their thing…and it’s looking like we will be continuing to interview for the technician and customer service positions, so give us a call at 720-897-6297 to set up an interview if you’re interested!

Thanks for reading, Ryan