Awarded the “Best iPhone Repair Site” on the internet 6 years in a row. We didn’t give this title to ourselves!

Hello again friends,

I received and email from a competitor that didn’t like my use of the term. Well, the truth of the matter is that we didn’t bestow the award onto ourselves. It was given to us by “”, which is an independent rating site that found us on their own, rated us on their rating system, and gave us their top “Gold Award” every year for 6 years.

It’s a testament to our business, how it’s being run, and response to our services.

Screen Shot 2015-03-13 at 11.43.44 AM

But it’s ok, I understand. However I can’t take it back; but on the other hand we’re not perfect. We are always trying to make improvements, offer more services, stay current with our pricing and stay on top of each repair and each customer in a way that helps everyone.

In fact, that’s why we opened a new location just outside of Denver, Colorado. We’ve hired several new employees (in fact Allen from Denver is at our corporate headquarters in Olathe, Kansas now completing some training!) and being local in more cities does make sense for us.

That’s why we announcing our newest location in Indianapolis very soon. It’s an exciting time!!

I thank all of our customers. We appreciate you all. You’re why we are here, and why we care. If you have any questions for us, take some time to give us a call toll-free at 866-638-8402 and we’ll do what we can to help you out.

Have a great day, Ryan

Mission Repair, how does it work?

Hello friends,

It’s a Monday morning, and I’ve answered a few calls myself; one of them was, “How does it work?”

Since we’ve been in business longer than just about anyone else in this industry, sometimes I wonder why my customers have this question. It’s OK, I understand that this is pretty much my life so I REALLY understand it. I apologize if it’s not as easy as I think, let me explain. We can service every customer at every address in the Nation, and we have two major repair types:

1. We take local Walk-In Repairs.

That’s right, we are a “no appointment necessary, come on down when you are available” type of business. We have several locations, and you can stop on by during normal business hours. Just bring your broken iPhone, iPad or Computer, and we’ll check it in and get you the service that you need. Each location even has a waiting area if you’d like to wait for your repair to be completed!

2. We take Nation-Wide Mail-In Repairs.

You may or may not know this, but Mission Repair was built on this model. From any address in the USA, you can sit comfortably from the safety and tranquility of your own home and never have to make the journey into public. Simply order any of our services online and we will send your device back to your location (whether it’s a cracked iPad, failing Laptop, or maybe even a tablet that doesn’t charge) and our carrier will hand it off to you or leave it at your doorstep if that’s what you want!

The interesting part of each is that we offer the same warranties for EVERYONE, and the SAME PRICE for each repair for the entire USA. You may find that the competition offers different pricing for different regions of the country, and this happens for several reasons. I’ll leave it up to you to find out why. At Mission Repair, we don’t believe in charging you more for living in certain cities, and we certainly don’t think that you should have to haggle or “negotiate” your repair price. This is why we give our pricing UP FRONT, and you can see all of our pricing online on our website 24 hours per day. There’s no need to “email us for a quote”. However, you’re welcome to email us for a quote or just to say hello!

If you have any questions, just give us a call at 913-948-6992.

Have a great day!


Thank you to all who visited our Mission, Kansas store last weekend!

Hello and good afternoon!

This is just a thank you blog to all that joined in the festivities at our Mission, Kansas location lat weekend.  It was a huge success!  The City of Mission, Kansas spent almost $6M restoring their downtown district and our Mission Repair Express location was in the heart of the construction.

Screen Shot 2014-11-17 at 2.57.17 PM

So much in the heart of it that we saw it all. From the says out customers had to “climb” into the store from the street (well, where the street used to be) to finding our back door and checking in their repairs from the alleyway- we thank each of you that made the trip and the destination safely.

We are now on a brand new street with huge brand new sidewalks, planters, trees, street lights and feel.

Again, the construction is DONE, and we’re happy to have endured the construction. The orange cones have been removed, and parking in front of the store is once again available. Amazing 😉

There’s more fun to come this month and I can’t believe that Thanksgiving is already next week. That means there’s no time to waste so if you’re reading this then you’re tuning into the Mission Repair blog at the right time. Keep your eyes open for the next email blast coming your way shortly. We’re giving away a new computer. You might be destined to be the winner!

Take care, Ryan

Join Us For The Unveiling of the New Downtown Mission & Save 10%!

Tomorrow is the BIG unveiling of the New Downtown Mission. If you live in the Kansas City area you are probably aware of the construction that has been taking place on Johnson Drive for the past few months. The project is COMPLETE and The City of Mission is breaking the barricades at 9:00 am tomorrow morning. Local business are ready to celebrate and we encourage you to shop local this weekend in Downtown Mission. The big event begins right outside of Mission Repair Express at Johnson Drive and Maple and we would love to see you there tomorrow morning!


In celebration, we are offering 10% off to all walk-in customers at our Mission location Friday – Sunday. There is NO COUPON necessary, just let your customer service representative know you want to take advantage of this sale! We have had a lot of construction at Mission Repair Express the past few months but it is complete and we are excited.

This 10% off is for any new walk-in orders GOOD AT OUR MISSION REPAIR EXPRESS LOCATION ONLY! Offer cannot be combined with any other coupon and expires Sunday 11/16 at midnight. There’s no better time to visit our Mission location and save a bundle on your iPhone, iPad, Tablet or Computer repair.