Is Mission Repair Legit?

Hello there again,

Since I opened the business back in early 2008, I’ve had this question posed to me a number of times. Where can I begin?

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How about starting with the Better Business Bureau? We have an A+ rating with them and we couldn’t be happier. We’ve spend every day working on iPhones, iPods, Android Tablets and Smartphones simultaneously doing everything we can to make our customers happy.

Now, there are limits to what we can do…for example, if your computer was at the bottom of a lake for 3 days, we are only SO GOOD. But in all cases every repair that we take in at Mission Repair can be set up as a FREE DIAGNOSIS with NO OBLIGATION for repair. This means that if you’re not happy with our price, lead times, service, or the color of our logo, you don’t have to pay us for checking things out. Our customers remain in control at all times.

We’ve also been in business for 8 years, we have several locations, and we always answer the phone when you call. These are the basics when it comes to verifying a business’s legitimacy. Just give us a call toll-free 866-638-8402 or check out our website that holds the keys to most of the answers that you’ll need. Pricing is up front for screens, batteries, headphone jacks, charging ports and more – on the industry’s longest lineup of repair services.

Have a great day, oh yeah, you can count on finding us here at the Mission Repair blog as well where we have almost 1 million unique visitors. That must count for something!

Take care, Ryan

Our Lakewood Mission Repair location is getting it’s identity!

Hello there, we’re getting excited out in Colorado!

Our newest location is getting the “real” signage installed tomorrow and we got a sneak peak at the sign sitting in the installers warehouse today:

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Yes, those are individual letters- it will say “Mission Repair” before you know it. It’s LED lit channel letters with a marquee below it. This is my first “legit” retail store sign, so I’m eager to see how it looks installed.

I’ll be back tomorrow with a picture of the finished product!!

See ya, Ryan

Father’s Day Specials at Mission Repair – now’s the time to give Dad the gift.

Happy Father’s Day To All The Dads!

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We at Mission Repair are celebrating Father’s Day by offering 15% off any repair service this weekend. If he’s been waiting to have his computer or tablet repaired, you can spoil him this weekend and save some money too! Already have your Father’s Day gift covered? No problem! This coupon can be used on any service, not just for dad!

Just use coupon code “FD15” at checkout online to save 15% off your repair order now through Sunday, 6/21/15. Visiting one of our walk-in locations? Just present this newsletter to your customer service representative to receive the 15% off your order.

Have a great weekend, I’ve got a nice plan on Sunday where I get to cook for the kids. How did that happen?!?

Take care, Ryan

(Offer cannot be combined with any other coupon, including Got Repair. Expires 6/21/15 at midnight.)

Obsolete Apple repairs? That’s not even a consideration at Mission Repair.

Good morning friends,

Did you know that on June 9th, 2015, the products listed below will be classified as either vintage or obsolete in the United States and other countries; you’ll no longer be able to receive support from Apple or the Apple Retail stores:

  • Airport Express Base Station
  • iMac 2007
  • MacBook Pro 15″ 2.4/2.2 GHz
  • MacBook Pro 17″ 2.4 GHz
  • XServe Late 2006
  • XServe RAID Late 2004
  • iPhone 3G
  • iPhone 3GS

This will concern and affect millions of people in the US and abroad (if you’re in California, you might have a little more time); and we see a lot of iPhone 3GS still come through Mission Repair on a daily basis.

All of the products above will officially move to their new status on June 9, 2015, and no longer be supported for repair by Apple Stores or authorized resellers, but Apple continues to offer support by phone for AppleCare customers. 

Never fear, this doesn’t mean that you’re lost if something happens to your trusty device.  You can simply give us a call at 866-638-8402 and we’ll be happy to help you with that “obsolete” or “vintage” device.  That’s why we are here.

Take care, Ryan

Mission Repair Review – 5 Stars!

We just got another new review. BN gave Mission Repair 5 stars.

“Easy to do, inexpensive and done right

I’ve had three devices repaired. Each one was done right. The price was cheaper than the local walk-in places and they were completed and shipped promptly. One required more than expected and I received a call explaining the situation and detailing my options. Highly recommend them.”

Thanks for your help BN, we really appreciate the business! Have a good weekend.

Best, Ryan

Awarded the “Best iPhone Repair Site” on the internet 6 years in a row. We didn’t give this title to ourselves!

Hello again friends,

I received and email from a competitor that didn’t like my use of the term. Well, the truth of the matter is that we didn’t bestow the award onto ourselves. It was given to us by “TopTenReviews.com”, which is an independent rating site that found us on their own, rated us on their rating system, and gave us their top “Gold Award” every year for 6 years.

It’s a testament to our business, how it’s being run, and response to our services.

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But it’s ok, I understand. However I can’t take it back; but on the other hand we’re not perfect. We are always trying to make improvements, offer more services, stay current with our pricing and stay on top of each repair and each customer in a way that helps everyone.

In fact, that’s why we opened a new location just outside of Denver, Colorado. We’ve hired several new employees (in fact Allen from Denver is at our corporate headquarters in Olathe, Kansas now completing some training!) and being local in more cities does make sense for us.

That’s why we announcing our newest location in Indianapolis very soon. It’s an exciting time!!

I thank all of our customers. We appreciate you all. You’re why we are here, and why we care. If you have any questions for us, take some time to give us a call toll-free at 866-638-8402 and we’ll do what we can to help you out.

Have a great day, Ryan

Mission Repair in Denver. Open next Monday!

Hello again friends, as we wrapped up a few final details this weekend at our Lakewood store, we were able to slip out of the Denver area yesterday at about 3:00pm for the drive back to Kansas City. As I was sitting in the car, I snapped this lovely shot of Lennie just below our temporary sign that was installed yesterday morning:

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Yes, we were in construction mode and maybe it’s not the “best” picture of him, but we’ll get a laugh out of it anyway. Our new LED sign will be installed in a few weeks, but until then you’ll be able to find us as we just got our Google + page and Facebook fan page built for this new location.

A few more days here in Kansas City and I’ll haed back with our Store Manager to unlock the doors and greet our new Denver area customers. Stay tuned and we look forward to sharing more get pic (not of Lennie) soon!

Take care, Ryan

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