Presidents’ Day Sale Extended!

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Presidents’ Day Sale Extended! Save 15% Now Thru Saturday 2/20/16!
Yes, you heard it right…we didn’t send a blog earlier in the week with a Presidents’ Day Sale so it’s time that you heard from us.  We’re offering 15% off your next full-price repair at Mission Repair.  Simply use coupon code “GEORGE” to receive 15% off on your new order now through Saturday 2/20/16 at Midnight.  If you visit one of our locations, just show us a copy of this newsletter and we’ll be happy to extend this discount when you stop in for a repair.

Have a great weekend,
Ryan
(Please remember this coupon cannot be combined with any other coupon or discounted repair price including “Got Repair” discounted repairs.  Valid on new orders only!)

Holiday hours approaching!

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Happy Holidays from all of us at Mission Repair!

We wanted to share our holiday hours with you so you are aware of a few special days that we have coming up.

December 24th, 2015 – we are open 10:00am to 3:00pm.
December 25th, 2015 – we will be closed.
January 1, 2016 – we will be closed.

Otherwise, our normal business hours will be observed and we will be happy to see you soon.

Have a great end of 2015!
Ryan

Cracked iPhone 6? We know.

Hello there technology fans,

Well you’re probably a fan of technology until something like this happens to your phone:

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SMASH!!

How in the world is this thing even still working?? Well, we do get in iPhone 6 screen repairs everyday and some of them are even worse than this. I feel frustrated for some of our customers that bring these in and say “I didn’t even drop it that hard” or “I put it in my purse and pulled it our looking like this” because I know that most people don’t intentionally break their device. In fact, most people claim that they didn’t even really know how it happened…

I will tell you one thing: with the cold weather arriving all across the US, it’s good practice to NOT LEAVE YOUR CELL PHONE IN YOUR CAR in freezing weather. We’ve done similar articles about leaving your iPhone in your car on a hot day, but the cold can be just as damaging. Moving a frozen device, turning it on, and taking it into a warm room can be disastrous.

I have personal experience refurbishing Mac computers. Many years ago, when I was the General Manager at a Mac Repair business, we used to purchase pallets of Macs that needed to be reworked. Well, we’d get them off of the semi truck in the winter, and wouldn’t allow them to reach room temperature before turning them on…and when we did this I found out that the yield was much worse that if we were working with “room temp” devices.

So, if you let your phone freeze overnight, just simply bring it inside and let it sit for 1-2 hours before turning it on. You’ll be much safer in the long run and FaceBook will still be there 😉

Take care, Ryan

It was a busy day yesterday for sure, thank you for your business!

Hello friends,

It was an interesting day yesterday, we are all feeling the after-effects of a busy day here at Mission Repair in Olathe, Kansas. Periodically throughout the day, I’ll “check in” with my other locations just to make sure that they are doing what they are supposed to be doing and to make sure to be a good “backup” for them as they progress through their day.

I clicked on my Mission, Kansas location and pulled up the webcam over there at 1:30 and saw this:

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A line of customers with a few waiting for their repairs to be completed. I then talked to the Store Manager Jake over there who was in the thick of it.

“You should see the lobby, we are packed!” There was a flow of customers from open to close, and there was a large demand for iPhone 6 screens that I can see.

From a business standpoint, I love seeing this; however I know that mad rushes can cause delays and a bottleneck in the tech department. So today I’m doing everything that I can to make sure this store has all of the support it needs, and we are transferring a huge batch of parts to them as we speak.

Thanks again to everyone that showed up yesterday, and we’re off to a great start today.

Need to contact my Mission, Kansas store? You can call them directly at 913-284-0994.

Take care, Ryan

Mission Repair Express – Denver – Opening up soon!

Hello everyone,

I’ve been talking about a new repair center location in Denver, Colorado (specifically: Lakewood, Colorado) and we’re excited for this location to open!

In fact, I’ll be heading to Lakewood in a week and a half on Saturday 1/10/15. We’re going to be adding the signage and starting the move-in process. We’ve got the site staffed and it’s now just up to me to get some of the details arranged and organized. The internet service installed, the fixtures, the computers and alarm system are all going in shortly.

The Denver Bronco Monument in the Centennial State.

The Denver Bronco Monument in the Centennial State.

I’ve been through this process before, and truth be told, it’s an exciting time. I feel very confident about this location and once I get some of the signage up, I’ll post a few pictures. In fact, we received our very first Mission Repair Express “Lakewood” order already! Our customer is waiting for the location to open so he can deliver his MacBook for repair. Now that’s dedication! We have over 10,000 customers that have used us in the past from Colorado, and those customers are thrilled to have us move into the state. I love visiting…so it looks like I’ll be visiting often.

It’s all the more reason that we’re going to need to get this location up and running as fast as possible. I feel that a few more weeks and we’ll be ready to go. Where will be be opening next? Check my next blog to find out!

Thanks everyone, I’ll be out of the office for a few days after the holiday; but not sitting at home on a “staycation”…I’ll be working in Colorado and I’ll be in touch!

Thanks for reading, check out my next blog that’s coming this afternoon.

Best, Ryan