Every year we have customer call to have devices repairs that they received just a month earlier; it’s why January is so busy for us. We are receiving an unprecedented amount of broken devices in our service lab that customers received new as Christmas presents, but somehow had some sort of an “accident” that necessitated a repair. We are here for you and helping those unlucky customers with a 15% coupon for all Mail-In Repairs. Remember that this coupon cannot be combined with any other discounts or “Got Repair” benefit discounted repairs.
Bending an iPhone is not that improbable. We here at Mission Repair have seen every type of iPhone disaster imaginable. Bent phones, while rare, do happen. The iPhone 5 and 5S are perfect examples of a rugged phone. They have squared off edges with additional metal strengtheners along each edge. The iPhone 6 Plus has rounded edges and is made of aluminum and does not have the same strengtheners as it’s predecessor.
So then there’s a “heat” theory. An iPhone 6 Plus slips into your pocket, and then starts to heat up. This gets the metal hot and therefore logically will make it more pliable. There are a few stories on forums and blogs that are popping up with customer horror stories…but let’s not all panic yet. There’s a lot to be discovered about the iPhone 6 and iPhone 6 Plus that only time will tell.
Want some advice? Don’t put the iPhone 6 Plus into your back pocket and sit on it. Actually, don’t do this with any phone. These are small hand-held electronic devices, but they don’t have flexibility or the design to remain pocket bound. That’s your wallet’s job.
Let us know if you have any questions or if you’ve found that your iPhone 6 Plus is bent and you’re not sure why; we’d love to investigate!
If you haven’t heard, there’s a lot of talk about the sapphire glass in the iPhone 6 due to release shortly, and we’ve learned lately that it’s possible the the 64GB model will indeed come with a sapphire glass. In fact, we’re prepping services for the iPhone 6 as we speak:
We know that the technology and production is there; companies like Apple are making sapphire screens using manufacturers like GT Advanced Technologies. Apple may limit the use or release the sapphire screens on a limited basis initially; my personal guess is that if Apple unveils the “iWatch”, it WILL have a sapphire crystal screen on it. There might even be a “hybrid” sapphire glass formula a few sources have reported. But heck, I really don’t know for sure. I’m not Apple.
It still begs the question: Will customers really fall in love with the sapphire screen?
It’s logical that it will be more scratch resistant. That’s good. However I’ve personally owned just about every iPhone and I have never had a “scratched” screen problem. It seems to me (coming from the repair industry) that a scratched screen would most likely mean a cracked screen. There’s little info on how well a large sapphire screen will stand up to a typical “cracking” scenario.
I’ve read that sapphire is more brittle than glass and is likely to be more prone to breakage than Gorilla Glass. Time will tell, but personally I’m not sure if I’d spend the extra money on a sapphire “option” quite yet – if there is one coming next week.
Food for thought…what have you heard? I’ll talk to you again soon, Ryan