How do I send my broken phone to Mission Repair?

Hello again folks-

We are constantly asked “How does your service work?” or something to that effect- and we’ve done a good job of explaining this on our website. But I agree that sometimes it can be a little confusing and websites might be easy for some, but unclear to others. Let’s see if this blog might help.

Firstly we take repairs in from all over the USA. We are not just a “local” walk-in type store; in fact, 90 percent of what we do is mailed in. Maybe you didn’t know that.

When a customer places an order with us, there are several options available to get the device in to Mission Repair.

1. You can just send your device into us however you’d like.

That’s right. Many of our customers have packaging material and a way to ship units into us. Simply just use mail, UPS, FedEx or any other carrier of your choice and when we receive it, we’ll input into the repair system.

2. You can have us email you a shipping label.

This is by far our most popular option. Customers can typically find some kind of box to ship their device into us. Once it’s packaged by the customer and an order is placed in our system, an email label will automatically be generated and emailed to the customer. It’s then printed out and taped to the box. This label is pre-paid and will be carried by FedEx. Once the label is attached, the customer then either calls FedEx for a pickup, drops the package at their business shipping department for FedEx pickup, or is taken to the nearest FedEx Office location for shipment.

3. We can send the appropriate shipping materials to you, with a FedEx return label already affixed.

This is for the truly seamless experience. We’ll deliver an appropriate box to you at your location. You slip your device into the box. You seal it with the provided tape. You call FedEx for a pickup, or deliver it to the nearest FedEx Office location. Simple, fast and even my grandmother could figure it out. You know grandmas need help from time to time!

4. Just drop it off at one of our locations.

This is clearly for those customers that are within driving distance from one of our stores.

Just stop on by during normal business hours and drop it off! We don’t require appointments, and are open 7 days a week for your assistance. Come on in and say hello, we’re happy to have you stop by. Don’t see a location in your area? Just hang tight. We are talking about our next location that will be announced soon!

Thanks for reading, I’ll be back soon with more great info.

Ryan

Mission Repair Coupon Inside!

Hello and good afternoon!

We are running a 10% coupon special today and tomorrow – to save on your entire repair order including shipping. It doesn’t matter what device you need fixed – use this coupon and save on the iPhone or iPod repair today! Or MacBook. Or smartphone. Or Chromebook. You get the idea!

Coupon_Codes

It’s been a rainy morning here in Kansas City, so we understand the issues with getting out to visit one of our locations. Never fear, you can place your order online and bring your device in when you’re ready, or place your order online we’ll pick it up from your location anywhere in the USA – just as we have been doing for the better part of a decade…

In any case, if you place an order with us today or tomorrow, use coupon code “weather” when checking out. If you stop by one of our locations just bring a print out of this blog post or show it to your customer service rep via your hand-held device and we’ll get that coupon applied to your order.

Coupon expires tomorrow June 6th, 2014 at Midnight, so act quickly! This coupon cannot be combined with any other discount.

Have a great day and stay dry if you’re in the Kansas City area.

Best, Ryan

iPhone 5S Screen Repair – $149 installed!

Good morning,

We’ve received a huge supply of iPhone screens.

When I say “huge supply” I know it’s hard to read exactly what I’m saying. I’m purposefully vague about our numbers around here at Mission Repair for several reasons (one of which is that we are a privately held company), but I will say that we’ve received the biggest supply on these screens to date and they are in stock and ready for installation. When the freight truck pulls up and the driver asks us for a forklift; that’s a big shipment!

Screen Shot 2014-05-30 at 10.00.29 AM

The iPhone 5S is a fantastic device, but for those of you that have worked on these personally…you know the dangers of working with the home button cable and with the logic board itself. These are very critical and touchy parts and quite frankly extremely hard to replace or repair if damaged. Trust me, we know…we have learned the hard way.

There’s a point at which you might want to trust the professionals, and at Mission Repair we have a fantastic solution for you if you have a cracked iPhone 5S screen. Parts in stock and at a price that you can afford. One of the best parts about using our service is that we will keep your data in tact and you’ll receive your phone back with all of your pictures, contacts and apps just as you left them. You can’t even get this from Apple themselves if they replace your phone for you!

Mission Repair for iPhone 5S repair. The Intelligent Choice.

Take care, Ryan

School is out!

Hello friends, school is out!

Well it is here in Kansas anyway. My daughter Tayler finished her second year of college this week and she’s on her hiatus until the fall. My son Casey finished his Junior year of high school and shot me a text yesterday at 11:36am saying “I’m done!” It’s also apparent as several of our customers this morning had their children with them when visiting us here at Mission Repair- Summer Vacation is upon us. My wife Dandra who is an Elementary school librarian, is officially on Summer break today at noon. Yup, I’m a bit envious.

We don’t get to take summers off here at Mission Repair 😉

lake-winni-overview

I spoke to my oldest friend Nolan who still lives in California and he said that his kids are still in school for a couple more weeks…so it’s just starting to happen around the country.

This means summer vacations, BBQ cookouts, family time and nice weather (hopefully) for the most of us, with thoughts of splashing in the water – that just sounds good.

Personally I’ve got “boating” on the mind and we’re jazzed up to get some sunshine soon. This Memorial Day Weekend marks the beginning of summer for a lot of us and as of right now it appears that I have 3 days off without anything planned which is a first! We all need to take a break from time to time.

Whatever your plans are I hope you spend a little time enjoying your weekend. We have a great newsletter going out this afternoon with a special attached for anyone that might need our services over the weekend; so stay tuned and have a great day.

Take care, Ryan

Well, this is gonna be hard to repair…

Hello M:R Nation –

Have you ever wondered what your iPhone 5S looks like under thousands of pounds of pressure? Today is your lucky day!

We are proud of our repair capability here at Mission Repair, but we know when to back down from a challenge. I think we will pass on this repair:-) However, If you have a repair need for your iPhone 5S that is a little less serious, give us a ring!

Cheers, Troy