September Is Here And So Is A New Deal Of The Month!

This month we decided to go ahead and extend our Labor Day Sale on iPhone 5S Screen Repairs through the entire month of September. I asked Ryan what he wanted the new price to be and he surprised me by saying $109! I had to double check with him a few times to make sure he was sure. That’s right, during September we have marked iPhone 5S Front Glass Repairs down to just $109 (regular price: $149).

So be sure to tell all of your friends with cracked screens that NOW is the time to call Mission Repair! We’ll repair your iPhone 5S cracked glass in 24 hours (or sooner with our same day service options) and have your device back to you, good as new, in no time. See a better price on this service? Let us know about it!

Have a great day,
Melanie

Yes, it’s a workday.

Hello friends-

It was an awesome weekend and Monday has already come and (is almost) gone. Tonight at Mission Repair we have a quarterly company meeting; we gather all of the employees and get together to discuss issues, promotions, new hires, new policies, new repairs, etc. It’s a good time and tonight we are having Oklahoma Joe’s BBQ cater in the dinner. Ever been to Oklahoma Joe’s? It’s one of the restaurants that you need to add to your bucket list. We take it for granted here in Kansas City, but for those that travel from abroad, this is a famous and popular stop for many.

Almost time for some BBQ!

I was just thinking that next week is a short week! Yes, for most of us we will be taking the day off next Monday for Labor Day- but a lot of you in retail will be working. I get it; we are in a bit of a conundrum here at Mission Repair. We have always taken the day off; but now we have a retail location that is open 7 days a week. Does that mean that we should also close the retail location (as well as our corporate headquarters) to accommodate all of the employees? I need to think about this and time is running out!

In any case, we have a lot to do this week to be ready for the Labor Day rush. We will be putting out an amazing newsletter at the end of the week with some serious prices drops on some of our most popular services. Have an iPhone 5S screen that’s cracked? It’ll go on sale Friday afternoon if you can wait!

Otherwise, have a great weekend and I’ll talk to you again tomorrow. Melanie has promised me that she’s going to blog again in the morning, it’ll be good to hear from her.

Take care, Ryan

iPad Screen Repair Center – yes, in your hometown.

Good afternoon-

Did you know that we can repair your iPad, even if you’re located in Denver, Colorado? But what if you live in Austin, Texas? Or maybe Atlanta, Georgia?

Mission Repair DOES take walkins at any of our locations with no appointment necessary, but the main core of our business is still mail-in repairs. In fact, we can pick up your device even if you live in Concord, California. We will take the guesswork out of mail-in services, and it’s one of the reasons we can keep our prices low. In fact, we cover the entire 48 States top to bottom and on a daily basis it’s good to get to know a customer that lives in Boise, Idaho. We chat on the phone, decipher what is wrong with your iPad, have it picked up from your location, repair it, and deliver it back to you.

There’s no better way to get an iPad, iPhone, iPod or other hand held electronic device repaired if you don’t want to battle the traffic, lines and congestion of a retail location.

Yes, of course you can stop by one of our locations and drop it off as well…But since we don’t have a store in every town across the country we make things simple by completing your repair remotely.

Interested in sending your device into us? Give us a call 866-638-8402 and we’ll be glad to help you out!

Take care, Ryan

iPhone 5S Screen Repair – $149 installed!

Good morning,

We’ve received a huge supply of iPhone screens.

When I say “huge supply” I know it’s hard to read exactly what I’m saying. I’m purposefully vague about our numbers around here at Mission Repair for several reasons (one of which is that we are a privately held company), but I will say that we’ve received the biggest supply on these screens to date and they are in stock and ready for installation. When the freight truck pulls up and the driver asks us for a forklift; that’s a big shipment!

The iPhone 5S is a fantastic device, but for those of you that have worked on these personally…you know the dangers of working with the home button cable and with the logic board itself. These are very critical and touchy parts and quite frankly extremely hard to replace or repair if damaged. Trust me, we know…we have learned the hard way.

There’s a point at which you might want to trust the professionals, and at Mission Repair we have a fantastic solution for you if you have a cracked iPhone 5S screen. Parts in stock and at a price that you can afford. One of the best parts about using our service is that we will keep your data in tact and you’ll receive your phone back with all of your pictures, contacts and apps just as you left them. You can’t even get this from Apple themselves if they replace your phone for you!

Mission Repair for iPhone 5S repair. The Intelligent Choice.

Take care, Ryan

We all need it overnight.

Hello friends-

Have you had to send anything overnight to anyone, anywhere recently? I just had to mail a letter (I’m talking USPS Priority Mail) to a P.O. Box, and when I went to our local Post Office, it cost me $24.85 to mail a letter (not even a package!) overnight to my recipient.

I was surprised at the amount. I mean this wasn’t a 10lb package, it was a letter for crying out loud. I understand that there are costs involved, especially when I requested OVERNIGHT service, but it just seemed high until I talked to the person beside me that said “if you send it FedEx, it would have been $60!”

Well, I would have sent it via FedEx from my office at Mission Repair, but FedEx doesn’t service overnight to Post Office Boxes. I had no choice but to use the Post Office. Why does the price seem high to me?

We send iPods, Tablets, Computers and a multitude of devices all over the country every day and we only charge $9.99 to send a 1 lb box anywhere in the USA. Well anywhere that’s not a P.O. box! That means any physical residential or commercial address. i.e. your house or work!

It’s $9.99 because we only are charged $9.99 from FedEx…

We don’t make any money on the shipment of course- we just pass the savings onto our customers that want and need overnight shipping. With the shear number of packages that we send we’ve been able to negotiate down our rates to astounding lows.

I spoke to a customer today that said “I live and die by my iPhone. I can’t be without it”. I can certainly understand the priority if you literally live and die by your device. Personally, if I lost my device I probably wouldn’t shed too many tears; in fact, a lot of my daily stress would probably go away. But to others, it their business, or their lifeline, or their only means of communication to the rest of the world and that’s why we offer overnight shipping options on all of our repairs. “Get ’em done fast” I always say.

It sounds like I could charge at least $24.85 for 1lb. overnight shipments…but I won’t. It doesn’t seem right to me so we’ll keep up the pace that we are currently at, and keep offering savings to our customers – which we know you like!

The last part of the rant today – it was about the line at the Post Office. Argh, I’ll save that for another blog!

Take care, have a great weekend. Ryan