More iPhone 6 “Sapphire Glass” discussion.

Hello again everyone-

If you haven’t heard, there’s a lot of talk about the sapphire glass in the iPhone 6 due to release shortly, and we’ve learned lately that it’s possible the the 64GB model will indeed come with a sapphire glass.  In fact, we’re prepping services for the iPhone 6 as we speak:

 

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We know that the technology and production is there; companies like Apple are making sapphire screens using manufacturers like GT Advanced Technologies. Apple may limit the use or release the sapphire screens on a limited basis initially; my personal guess is that if Apple unveils the “iWatch”, it WILL have a sapphire crystal screen on it. There might even be a “hybrid” sapphire glass formula a few sources have reported.  But heck, I really don’t know for sure.  I’m not Apple.

It still begs the question: Will customers really fall in love with the sapphire screen?

It’s logical that it will be more scratch resistant. That’s good. However I’ve personally owned just about every iPhone and I have never had a “scratched” screen problem.  It seems to me (coming from the repair industry) that a scratched screen would most likely mean a cracked screen. There’s little info on how well a large sapphire screen will stand up to a typical “cracking” scenario.

I’ve read that sapphire is more brittle than glass and is likely to be more prone to breakage than Gorilla Glass. Time will tell, but personally I’m not sure if I’d spend the extra money on a sapphire “option” quite yet – if there is one coming next week.

Food for thought…what have you heard?  I’ll talk to you again soon, Ryan

Gesundheit!

Good afternoon friends-

How was your Labor Day? I had a nice relaxing day yesterday…all except for the fact that my allergies to the pollen in the Kansas City area have been terrible. It feels like I’ve been eating OTC allergy medicine for my meals recently 😉 The last couple of weeks have been a little miserable, and it seems like Sudafed just isn’t helping any more at this point. So I’ve upgraded to the pseudoephedrine/cetrizine combination which seems to be working…

Summer allergies.

So I think I have the itchy eyes and sneezing under control this afternoon which feels great! I normally don’t have this kind of “hay fever” this late in the year; it probably has something to do with the climate changes in the world today.

Anyhow, that’s enough about my medical problems for today and I’ll be back tomorrow with a few great blogs. I have the ideas flowing. Did you see Melanie’s blog earlier today about our new pricing on the iPhone, 5, 5C and 5S screen repairs? It’s been a huge hit.

I’ll talk to you again tomorrow, have a good night.

Ryan

HINT: Mission Repair Labor Day weekend specials are coming! Check out the new price on iPhone 5C repairs.

Good morning – this is a quick “spoiler” blog for the upcoming Labor Day weekend specials that we’ll be running. The prices are already starting to drop.

Today, the iPhone 5C Screen Repair has been lowered to $109. That’s for the parts and labor to be installed on your phone. If you have a cracked screen on your iPhone 5C, this is the lowest price that you’ve ever seen for the service that you’ll receive from Mission Repair!

iphone 5 c repair

There are many other great specials that will begin shortly. Want to know how to be the first on the list to know? Just sign up for our newsletter here and join the tens of thousands of other subscribers that gets Mission Repair info fast. If you sign up, you can always unsubscribe with no worries about a ton of SPAM coming your way. I hate junk email, I wouldn’t do that to you.

We’ll be back with money saving deals available only at Mission Repair very soon!

Take care, Ryan

Cement shoes.

Hello again everyone-

Wow, the construction progress is really coming along up at our Mission Repair Express location. I want to apologize for all of you that braved the construction mess yesterday. If you stopped by our Mission, Kansas location for a smartphone repair you saw that the sidewalk directly in front of our store was GONE! The jackhammers came out yesterday morning and drilled all day long.

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Today, we have a BRAND NEW BEAUTIFUL sidewalk! The contractors said that we can walk on it in about 2 more hours, so the construction “pain” is almost complete. The issue is that it’s wet now; so if you make the trek in the next hour you might find yourself with some cement shoes. Please be patient – the weather is cooperating with us and it’s HOT outside. My guess is that within a couple of hours it will be ready!

Thanks for your patronage. We had over 50 people walk in to our Mission location yesterday despite the construction; thank you. I promise that it’s almost over!

Best, Ryan

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

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We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan