Do you need a new battery in your iPhone 5?

Good morning friends,

There’s a lot of news about the iPhone 5 and it’s battery life lately; so much in fact that Apple has recalled an undisclosed amount of iPhones for a FREE BATTERY installation. You can see if your iPhone 5 is eligible here on Apple’s website. I feel like my battery in my iPhone 5 is terrible recently and I find myself charging my phone several times a day. I checked my personal phone, and Apple says that my battery is not one of the affected units; therefore no free battery for me. In fact, after reading Apple’s website it appears that they will just be swapping phones with their customers (presumably why they ask you to disable “Find my iPhone” and tell you to erase all of your data).

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I thought about this for a minute…and even though it’s not a Mission Repair Recall, we are going to do Apple customers a favor: We will replace your iPhone 5 Battery for FREE (of you so desire) when you send in your device for a screen repair!

That’s right- this is a Mission Repair exclusive. If you need to have your iPhone 5 screen replaced, just select the “free battery” option when setting up your repair and we will not only repair your screen, but we’ll install a new battery for no additional charge while my technicians have your device in house.

This will help many of you that might be in the same situation as me; your iPhone is over a year old, the battery life is not what it used to be, and you’re not eligible for a free replacement from Apple.

Heck, it might even be a better way to get your battery replaced through Mission Repair; we won’t make you set an appointment to see a “genius” and we won’t “swap” your phone. It’ll come back to you with all of your data, pictures, texts and emails in tact! Just like you left it with us 😉

Take advantage now. This is something new for Mission Repair so we will begin this special today and it will run while supplies last. This is not a “no purchase necessary” special; the free battery replacement can only be selected in conjunction with an iPhone 5 front glass screen repair service (either black or white). Let us know if you have any questions! 866-638-8402.

Best Ryan

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

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We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Tower, this is Ghost Rider requesting a flyby.

Good morning friends-

I was outside last night finishing up some yard work when I heard the humm of of “something” in the air. It got louder, louder, until this “powered parachute” buzzed right behind my house. I was able to get my camera out to snap a pic:

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It was pretty cool. I’ve often thought about getting into this sport even through it looks a little dangerous. I’ve heard that it’s relatively inexpensive, and easy to store the machine- basically it does just fold up and will load onto a flatbed trailer for storage. Ok, take the danger factor out of it and it does look pretty great!

Well it got my dogs all riled up as well. My “scaredy dog” Layla hustled out to the edge of the fence so she could bark at this guy flying by. She’s such a tough girl 😉

How was your weekend? Anything spectacular happen? Did you take your motorized parachute out for a spin as well? If you did, let me know! I want to learn more about this; maybe it’s in my future.

You know how Amazon has been talking about “drones” delivering your products in the future? Maybe one day I’ll deliver freshly-repaired iPhones to my customers on one of these things. Ok, maybe not.

Have great day, Ryan

iPhone 5C Repair – lowest price to date at Mission Repair!

Hello friends,

Wow. I am surprised to see how many of you from across the Nation have taken advantage of our extremely low repair price for the iPhone 5C cracked screen. I continue to place orders for the screens at amazing quantities!

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There’s no rush if you’re in need, however we have a great supply of these screens in stock now to take care of your broken iPhone 5C. Don’t forget that we have an Express Service Option if you visit one of our locations so we will take care of you fast.

My technicians are second to none. They work very hard to make sure each customer receives the best possible experience when visiting Mission Repair…just so you know, repairing broken devices isn’t always “simple”. There are thousands of nuances, tricks, and man hours that go into learning each device and each type of problem that can occur. I was even working on a unit a couple of weeks ago that stumped me. I had to hand it “up” to one of our other technicians. I said “other” technician, not “better” 😉

Give us a call. We are here for you and don’t want you to live with that cracked iPhone screen. 866-638-8402.

Take care, Ryan

Monday Hangover? Let Mission Repair Help!

Hello M:R Nation –

Did you happen to drop (or throw) your iPhone 5 and crack your screen yesterday? Yeah, Monday can sometimes have that effect on people. You always hear people talk about Monday and how awful it can be, but you rarely hear about the aftermath of that day. Well, we at Mission Repair do and it’s called “Tuesday at Mission Repair”. We find that we get a string of folks coming into our local offices every Tuesday with a cracked screen and a “I don’t want to talk about it” expression on their face.

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Thankfully, after a visit to our repair center, they know that we have their backs. We send them out of our doors with a new confidence… and a new screen!

Our iPhone 5 screen repairs are completed with care by our highly trained technicians, using the best quality parts and working with one goal in mind: Returning a repaired iPhone 5 back to you! What good is this expensive piece of technology if it is not in your hands? We completely understand this and work hard to make sure that we have it fully repaired and back in your hands in no time!

Here are 3 options on how to start living a life, void of cracked glass:

Email Us: Sales@missionrepair.com

Call Us: 866-638-8420

Visit Us: iPhone 5 Repair! 

Any one of one of these 3 choices will all lead to the same destination… a repaired iPhone 5! So whichever one you chose to click on, just know that you are in good hands!

Cheers, Troy

How do I send my broken phone to Mission Repair?

Hello again folks-

We are constantly asked “How does your service work?” or something to that effect- and we’ve done a good job of explaining this on our website. But I agree that sometimes it can be a little confusing and websites might be easy for some, but unclear to others. Let’s see if this blog might help.

Firstly we take repairs in from all over the USA. We are not just a “local” walk-in type store; in fact, 90 percent of what we do is mailed in. Maybe you didn’t know that.

When a customer places an order with us, there are several options available to get the device in to Mission Repair.

1. You can just send your device into us however you’d like.

That’s right. Many of our customers have packaging material and a way to ship units into us. Simply just use mail, UPS, FedEx or any other carrier of your choice and when we receive it, we’ll input into the repair system.

2. You can have us email you a shipping label.

This is by far our most popular option. Customers can typically find some kind of box to ship their device into us. Once it’s packaged by the customer and an order is placed in our system, an email label will automatically be generated and emailed to the customer. It’s then printed out and taped to the box. This label is pre-paid and will be carried by FedEx. Once the label is attached, the customer then either calls FedEx for a pickup, drops the package at their business shipping department for FedEx pickup, or is taken to the nearest FedEx Office location for shipment.

3. We can send the appropriate shipping materials to you, with a FedEx return label already affixed.

This is for the truly seamless experience. We’ll deliver an appropriate box to you at your location. You slip your device into the box. You seal it with the provided tape. You call FedEx for a pickup, or deliver it to the nearest FedEx Office location. Simple, fast and even my grandmother could figure it out. You know grandmas need help from time to time!

4. Just drop it off at one of our locations.

This is clearly for those customers that are within driving distance from one of our stores.

Just stop on by during normal business hours and drop it off! We don’t require appointments, and are open 7 days a week for your assistance. Come on in and say hello, we’re happy to have you stop by. Don’t see a location in your area? Just hang tight. We are talking about our next location that will be announced soon!

Thanks for reading, I’ll be back soon with more great info.

Ryan

iPhone 5C repair. What’s all the commotion?

Good morning friends,

I’m here to talk a little bit about the iPhone 5C repair. Specifically about the glass replacement service; because we have heard a little bit of commotion out in the market about the validity and quality of these repairs.

How did we hear?

We’ve had several customers call in and “complain” about this service being performed by another repair company, only to ask “Can you make it work?” Of course the answer is “Yes”.

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The real issue is that there are different grades of parts out on the market, and some repair centers use cheap imitation screens that are marginal at best. Furthermore, there are some repair centers that attempt to remove the glass from the LCD on your unit, and then attempt to install a new glass piece back onto your LCD with less than favorable results. Most “small” repair shops don’t have the capability to perform “clean room style” repairs but may attempt to do so…it’s a bad combination.

We’ve seen dirt trapped between the glass and LCD, air bubbles, liquid seepage, failing digitizers and just poor glass quality with imperfections and inconsistencies in this product from other vendors. Remember that if the price seems too good to be true, it’s probably is!

We offer the screen which assembled correctly, comes with a complete 1 year warranty, parts and labor included for $119. This will get you professional installation and a top quality replacement part – you’ll never know that you didn’t break your screen after we’re done repairing it. It doesn’t matter whether you have the white, yellow, blue, green or pink iPhone 5C…we’ll take care of business for you and promise that after your repair, you won’t have to call another repair center to fix it again. I guarantee it.

Thanks everyone, have a nice afternoon. Ryan