We’re starting them young!

Hello friends,

It’s a fun afternoon here at Mission Repair; if you’ve ever called in to the office, you may have gotten Derrick on the phone. If you’ve sent in a tablet, there’s a great chance that this amazing technician has worked on it!


Derrick had his son, Mason, come in and sit with him for a few minutes. This kid is seriously cute; he grabbed a screwdriver and got to work 😉 Ok, he didn’t actually work on your unit (don’t worry!) but he did run around the office and melted everyone’s hearts. I can get him to work on your device, but I’m not sure that it would be best for business. Plus he’s just slightly too young for the payroll!

I’ll just have him up front for the cuteness factor, trust me, he takes the cake!

Have a great weekend, and check your email inbox for a great newsletter that’s coming though tonight with our Memorial Day specials, so don’t miss out! New to our newsletter? Signup here:


Take care, Ryan

One *MILLION* is such a lonely number…

No, this is not the newest release from Roxette and not a follow up to their hit song “One is such a lonely number”…kudos to you if you know what year that song was released though. I was a junior in High School 😉

Actually the number ONE MILLION is becoming part of a HUGE Mission Repair Celebration that’s soon to come. When we reach ONE MILLION unique Blog Readers (just like you); we are all going to party. As of today:

Screen Shot 2015-05-07 at 3.28.02 PM

I will begin preparations now for the biggest discounts that you’ve ever seen, and we will have lots of fun at each of our locations on this momentus day. I have so many stats, so much data, and have had so much fun being a professional blogger that it’s really exciting to know that soon my blog will reach the 1 Million mark and I’m just going to share my excitement and thanks to everyone.

I’ve been asked many times “do you ever get writers block?” Heck yeah I do. Also, “how did you start your blog?”

That second question is simple. Create a blog on a free blog site, name it, and start typing. In fact, I follow several blogs including past Mission Repair customers, vendors, and others that I just admire. If you’ve got a blog that you author or if I can help you get started on your own blog, let me know and I’ll be happy to be a part of your blog circle. Just reply to post in the comments section and I’m there!

So the big day is coming…the “Mission Repair Million Celebration”…we get about 10,000 new readers each month, so at this pace sometime in October we should be there – whether that ends up being true or not, I’m not going to worry about it. It will happen when it happens, but rest assured that I’ll be right here to share in the big day.

Thanks for reading, Ryan

I couldn’t have said it better myself!

Hello again everyone,

Sifting through my stack of emails today, I love reading the “good” ones that seem to rise to the top.

Simply put. Bob C. emailed me today:

“Just wanted to let you know that I received my iPad in perfect Working order. Your customer service, timely repair service and prompt delivery was outstanding. It truly was a pleasure doing business with you and I will let all my friends and associates aware of your organization and services. thank you again for a job well done. I wish you the very best and hope other business take a page from your business model.”

It’s customer responses like this that will ensure that we are in business for another 8 years. (We are going on our 8th year of business, sometimes I can’t believe it!).

Thanks Bob, we appreciate the kind words.

Take care, Ryan

Happy January!

Hello my friends, welcome to 2015. It’s January 5, 2015. 15/15 for those “number people” out there!

This weekend at the Arter house was full of packing and cleaning up after the holiday season. As we looked around, there are about 20 gifts still in the dining room waiting to be delivered. A couple of friends simply forgot to take the items that we gave them a week ago; but we’ve also had 2 family gatherings cancelled due to weather, the flu and other issues that just didn’t make them happen. That means that we are all cleaned up and ready for 2015, but still have a few holiday dinners to attend to. It’s part of the season I guess!

There’s a small issue however; I’m booked for the next 5 (FIVE!) weekends so it appears that I’m going to have to miss out on all of the fun!

Happy New Year 2015

I’m torn during this time each year. From a business perspective, I’m happy that the holiday season is over. We are back to normal work weeks, a lot of vacations are completed, and the “holiday pay” on all of my employees paychecks is almost complete. That’s a great thing!

The selfish part of me wants to go back to short weeks, long “couch” time watching football and television that I haven’t had a chance to watch and simple relaxation time that I don’t normally get.

Additionally we’ve decided to get back into an exercise schedule that works for all of us a family. In fact, we went to the gym yesterday, and we have a Cross-Fit training session tomorrow night at 7:30pm. After picking up some weights last night, I realize how out of shape I am…and of course as many of us committed on New Years Eve, I have a fitness goal this year as well. It’s to net lose 15 lbs, and to bench press 325 lbs. A hefty goal for a man that’s about to have another “40 something” birthday party next week!! I’m all in.

So if you’ve got a lofty resolution for yourself, don’t worry about it…stick with it. I’ll be happy to post my results when I achieve them. Hopefully before boat season!!

Well until then, Happy New Year and I’ll be in touch – I’m leaving for Colorado in a couple of days to begin the move-in process at our newest location in Lakewood, stay tuned for the official Grand Opening coming soon!

Take care, Ryan