Deal of the month – active for 20 more days.

Hello there,

I keep forgetting that it’s a “leap year” and we have that extra day here in the month to get some extra tasks accomplished.  I don’t know if it was by design, but many major events are aligned with leap years like 2016.

The UEFA European Football Championship, Summer Olympic Games, United States Presidential Election and Winter Olympic Games (up until 1992) are all held on leap years. While there is no definitive reason why these events happen to only take place during leap years and it may be solely due to coincidence, they all help to make leap years particularly special.

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Another interesting fact about leap year:  Women Can Propose to a Man on February 29th!

I believe that this “rule” doesn’t apply much to us today, but since the 19th century, tradition has stated that women have the right to propose to a man on February 29th. In times where gender roles were more concrete than today, this was considered a very unique and bold thing to do. The practice dates all the way back to 1288 where the tradition was first observed in Scotland. In recent years, the tradition has become more playful with the concept of the Sadie Hawkings Dance, where young girls ask boys to accompany them to the event.

When asked how many days in a year, the common answer is 365 days, but in actuality the Earth actually takes more than 365 days to complete a rotation; it takes about 365.2422 days. This translates to every year actually being a year and one quarter days. To account for this problem, every four years an additional day is added to the calendar. In the traditional Gregorian calendar adopted by a the United States and many other areas of the world, this day comes in the form of February 29. Years containing this extra calendar day are known as leap years. Since they only happen once every four years, people have long associate leap years with special traditions and customs. Have a friend or loved one that was born on 2/29?  That’s an interesting one indeed!

Well, here at Mission Repair, we are celebrating this long month with a couple of “Deals of the Month”.  We have special pricing on the iPad with Retina Glass Replacements that need no coupon…but must be ordered by 2/29/16 to receive this awesome deal.  have questions?  Give us a call 844-459-0105.

Take care, Ryan

 

Of course, we service every state in the USA!

Hello friends, I’m back to get a few blogs done. I’ve been fairly quiet the last 5 days due to some personal issues, but rest assured I’ve been right here with you in spirit.

This will be news for some of you but not others…in case you didn’t know, we service every address in the USA. That’s right, just because you’re in Portland, Oregon or Miami, Florida; it doesn’t mean that you shouldn’t be able to receive the Awarded Services of Mission Repair. We take mail-ins from every state, every day!

Don't send your iPhone to us in an envelope like this!  You're just looking for trouble here and we won't be able to help.

Don’t send your iPhone to us in an envelope like this! You’re just looking for trouble here and we won’t be able to help.

I want to reiterate some pertinent information that might help you when you send your device in to us; You’ll receive these instructions when you check out with us in an email, but let’s discuss a few items that causes us problems from time to time.

Please DO NOT include accessories such as A/C adapters, cases or earphones (unless you’d like us to test these items for you).

Take your time when packing up your device! The last thing that you’ll want to do is incur additional damage on the way to our Mission Repair facility. Here are a few helpful tips that will make your shipment go smoothly and hassle free. 1. Use a big enough box. We recommend that you have at least 2 inches of padding space around the entire device. If the box is the same size as your item, it will likely incur damage in transit!

2. DO NOT SEND your item in an envelope as there is not enough protection for the unit! Use appropriate padding! Bubble wrap, foam, or even crumpled newspaper will suffice. Wrap the device neatly and securely.

3. Insure your package for the incoming shipment. If you used our email label service please note that there is a maximum of $100 of insurance to cover this shipment. You may choose to send your device in on your own in the event you want more insurance for your device.

4. Seal the package! Don’t forget to tape the box closed.

5. Address the box – We have a designated repair department location for you.

Address your package to:

Mission Repair, Inc.
(ATTN: YOUR ORDER NUMBER)
9214 Marshall Drive
Lenexa, KS 66215

6. Finally, ship your item to us using a reliable carrier (i.e. FedEx, UPS or USPS) You should also insure your package for it’s replacement value, and use a service that you can track so you can view it’s progress into our facility. Mission Repair takes NO responsibility for the arrival of your unit under these conditions. If there is a service failure of any type on it’s way to us, you will need to contact the carrier and file the appropriate claims and/or grievances however we will help out in any way we can. We can help if you use our email label service, but remember that there is only a maximum of $100 insurance even if the device is lost in transit!

Interested in changing your shipping options after you placed your order? Give us a call and we will certainly help you out!

Thanks for your readership. I have a lot more coming!

Ryan

Scary savings tomorrow!

Halloween is tomorrow! Don’t forget to stop by and save on your repair.

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Tomorrow you can receive 15% off your order when you visit one of our locations just for wearing a costume! We hope to see a lot of customers dressed up and we are excited to celebrate Halloween with you all!

If your costume is creative and we’re impressed – we may ask you a for a picture to publish on our blog to be read by millions. Interested in stopping by Saturday? We will be handing out candy to the little ones (a safe way to trick or treat!) and giving an awesome 15% discount to anyone that is dressed in a costume. Come on by!

15% off for walk-ins on Saturday 10/31/15 from 10am – 5pm, no coupon needed, but a costume is required!

Have a Happy Halloween!

(Offer cannot be combined with any other coupon or specials, including Got Repair orders. Valid on NEW orders only, 10/31/15 10:00am – 5:00pm.)

Questions? Give us a call before you come in!

Ryan

Careful, that iPad is dangerous.

Hello friends, I received this email from a customer a few minutes ago – I want to preface that I’ve already asked the customer for permission to post the email here with a general reply to all of my customers in case it may help someone someday:

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“A few days ago I broke my iPad on the kitchen counter. The glass shattered into thousands of tiny little shards. I stupidly swept them into the garbage with my bare hand. I then, more stupidly, brushed my hands together to get rid of any pieces- forgetting that these were bits of glass that could get stuck in my skin. I seems that I got a piece in my finger.

It’s in my thumb, inside of a crease. It looks like a little bump, slightly raised and pink. If I push on it a certain way, it hurts. The little cut the glass made has already scabbed over.

If there is a glass in my hand, could I leave it in there for a few days? I really don’t have time to go to a hospital for a while- but of course, if it’s an emergency, I’ll do it. What should I do?”

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Firstly – we’re not doctors here at Mission Repair – but if you get a piece of glass in your hand, there are typically simple ways to remove it. While there may or may not be any long-term effects of “leaving” a piece of glass in your skin, I’d certainly say that there is an advantage to getting it out. It’s not supposed to be there, right? However:

What you can do (which we’ve seen multiple customers do) is to cover your broken iPad screen with tape to “stop” the shards of glass from getting into your hands. See the picture above as we received an iPad in this week from one such customer.

You can stop that iPad from being dangerous to an extent by covering it in overlapping clear tape. Typically, the device will still work (at least temporarily) so it gives our customers “time” to get down to see us or send the device into us.
Otherwise, keep you hands clear of the broken glass and all should be good. Any questions about iPad repair? Give us a call. Need medical help? Time to call the doctor!

Take care, Ryan

I couldn’t have said it better myself!

Hello again everyone,

Sifting through my stack of emails today, I love reading the “good” ones that seem to rise to the top.

Simply put. Bob C. emailed me today:

“Just wanted to let you know that I received my iPad in perfect Working order. Your customer service, timely repair service and prompt delivery was outstanding. It truly was a pleasure doing business with you and I will let all my friends and associates aware of your organization and services. thank you again for a job well done. I wish you the very best and hope other business take a page from your business model.”

It’s customer responses like this that will ensure that we are in business for another 8 years. (We are going on our 8th year of business, sometimes I can’t believe it!).

Thanks Bob, we appreciate the kind words.

Take care, Ryan

Just double check that pricing…

Hello all-

I’ve got a new iPhone 6 that’s giving me trouble. The home button is acting funny, luckily I’m still under warranty and I’m going to be able to get it replaced from Apple under warranty. That’s great news for me albeit Apple will swap my device and I’ll have to restore it from a backup, but in the grand scheme of things I’ll get it done.

Mine is a bit "sticky".  I'd open it myself, but it's under warranty so I don't want to risk it!

Mine is a bit “sticky”. I’d open it myself, but it’s under warranty so I don’t want to risk it!

What I found interesting though, is Apple’s repair pricing for their iPhone lineup if you’re NOT covered under warranty. For example, they would charge me $329 for the home button issue if it was out of warranty.

I dug a little deeper and looked at the iPhone 5s, 5c and 5 repair pricing and I was blown away. $269. Really? $269?!? iPhone 4 repairs are $149? Here at Mission Repair we’re doing the iPhone 5 line of screen replacements on these devices for $92 each. Apple is charging $269? Seems a bit over-priced to me, AND the customer doesn’t get their phone back, but rather a “blank” replacement. So there’s a lot of work that needs to be done to get the data back on there for some people.

We don’t erase your data, unless you ask us or authorize us to do so; so you’re going to get your device back in the same configuration that it was sent in. That’s the good news. And oh yeah, our price doesn’t make you want to lose your mind. Screen repair pricing is based on reality, not fantasy.

Bottom line is that it pays to double check your pricing, and we’re happy to be an essential part of the iPhone repair movement. After all, we’ve been here since the beginning and we’re here to stay.

Take care, Ryan

iPhone 6 Screen Repair price drop!!

Hello friends, we’ve landed a tremendous deal on iPhone 6 screens – and we’ve got a nice supply of them in stock, and my technicians are performing these repairs fast and most of the time and get them done while you wait.

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The iPhone 6 screen pricing will steadily get better as time passes, and we’ve made a lot of headway in the first few months of it’s release. Now that these units are taking over the Apple fanbase, the demand for the repair is higher, which ultimately drives down the pricing. Mission Repair is here for you, we’ve been here for you since 2008 and I’m always looking to provide better services for less. Thanks for reading…and just know that there’s no coupon necessary for this amazing deal!

Best, Ryan