A little common sense goes a long way.

Good morning friends,

A couple of months ago, my spa/hot tub stopped working. I know – poor Ryan, his spa stopped working. This blog post is not about the fact that I own a spa, but that anyone that owns one need to know that after about 5 years the main pump will fail. I found that out at 5 years and 4 months…

The breaker for my spa keep tripping, and all I was getting was a loud buzzing from the spa when I did try to turn it on.

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Since I’m in the business of electronics repairs, I was able to dignose the issue myself. It was a bad main pump, which is just essentially a large motor with a pump assembly mounted on the front of it. I ordered a replacement.

Once I received it, I made sure the breaker was turned off and drained the hot tub to get to the disassembly. It was pretty straight forward…one “water in” and one “water out” pipe connection and and electrical connector that had a pre-installed molex plug that fit perfectly into the heater box connection. Not rocket science.

I got the old motor and pump out, installed the replacement unit, reconnected everything and ~voila~ it turned right back on! No leaks and it’s running perfectly again.

Moral of the story; I’m a DIY repair guy. It’s how I started my business Mission Repair almost a decade ago. Is it time for me to open up a spa repair business? I do know that I saved about $400 doing this repair on my hot tub myself. That’s $200/hour. Frankly, if I can make $200/hour anywhere I’m going to do it!

Ok, the spa repair business will probably not materialize anytime in the near future, but for all of you spa owners out there don’t be afraid to tackle a job on your own. It might just be worth doing yourself!

Take care, Ryan

Droid Turbo 2 by Motorola with a Shatterproof Screen!

Hello! I’ve seen this commercial on TV a few times, and it’s got me thinking about the repair business and the direction of the technology these days…

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

Motorola has developed a new product called “ShatterShield” and guarantees that the screen on your Droid Turbo 2 won’t shatter or crack for 4 years from the original date of purchase. Sounds awesome to me, and many people have made YouTube videos already showing how they are dropping them and how they are not cracking.

Be careful though, the fine print on http://www.motorola.com/shattershield states:

“…scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply.”

is it possible that dropping your phone and cracking the screen be deemed “abuse?” or even “normal wear and tear”? <— I know it would for my daughter 😉

I'm very curious to see if there is a limit to how many times Motorola will replace a damaged screen, or if they will end up instituting a deductible. This phone does cost over $600 to buy, so maybe they've just built in some extra fluff when it comes to repairing for their customers.

In any case, I applaud Motorola for going the extra mile. Let's see if the other manufacturers jump on the bandwagon and make "breakproof" devices. My gut feeling is that it goes against the basic business model for some of these manufacturing giants…of course they want to sell you a new device when you break yours. Just make sure that you break it and don't abuse it, right?

Hey, have a good evening, Ryan

Another new expansion at Mission Repair.

Hello again,

Just a quick update on the expansion at our Mission Repair location in Lenexa. We just added a new shipping and receiving space that is sure to streamline our process immediately.

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Here’s Lennie after a long hard day at work getting some of the counters installed, I think he must have put in 16 hours of “construction” work on Saturday into the late evening hours. Good job Lennie.

I can’t wait to see this new space when it’s completed. We do have shipping and receiving capability at our location in Mission, Kansas but it’s already cramped in there so I can only imagine how jealous Derrick will be when he sees this. It looks like there’s just a little more tile work to do and some trim work, then this area is ready to house 4 employees. Wonderful.

Speaking of shipping and receiving…did you see my last post about shipping devices into us? Let me remind you that even though we have less than a .1% shipping damage rate, some packages do get damaged or lost in shipping. It doesn’t matter if you use FedEx, UPS or the Post Office, they all do it. Start your repair off right by making sure that you package your device correctly (in a box, not an envelope!) per our online shipping instructions here. It will make life a whole lot easier for you. If you’re local to us and want to stop on by, you don’t need a tape gun for that!

Take care, Ryan

How was your Halloween?

Good morning and Happy November!
Halloween here at Mission Repair was scary…scary fun and scary busy! We had a fun day here at our offices and there’s still just a little bit of Halloween candy left here at the front desk. I’m sure someone will finish it off for us!

We had a ton on trick-or-treaters and even adults dressed up and picking up repairs. Here’s a scary ghost with her repaired iPhone in hand:

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We ran a special for giving 15% off your repair if you came in with a costume on…so we had a line from funny to scary to one almost inappropriate costume that I personally found hilarious…but it was all in good fun.

Thanks to everyone that participated in the event at Mission Repair, and we appreciate your business.

Talk to you soon, Ryan

Funny, I feel the same way.

Hi again, it’s been a fun blogging day here at Mission Repair!

I was eating lunch at a new restaurant downtown in Mission, Kansas today and they had a “sandwich board” out front:

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It was kind of perfect because I was just thinking the same thing about Mission Repair. We do want to make our customers really happy. Of course! Get it “Mission?” In Mission. About Mission Repair!

So I snapped this pic and wanted to post it. “Nuff said”. Unless you want to talk more about it, just give us a call at 844-459-0105 and we’re here for you!

Take care, Ryan