Ok, you want more deals of the month? Here you go.

Well I could just stop at one…but the blogger in me says to “keep typing!”

So we’re lowering our price on another popular repair for the iPad with Retina glass replacement service.  This is also known as the 4th generation iPad (it’s a full-sized iPad, not a mini) and we receive these by the truckload from schools around the country.

Now’s the time to grab a special on this repair with no coupon needed!

I mentioned it in my last blog that this is a leap year.  So February gets an extra day of fun in it; I like that because it extends the month a bit and makes things easier on the business (this special runs until 2/29/16!).  It’s also a fun day that I’ve only seen 10 of in my life so far; 10 leap years.  Yikes.  I have a good friend that was born on leap year so we will be celebrating with her soon; she turns 40 years old, but is only 10 in leap years.  She’s such a youngster.

Take care, and send us an email if you have any questions about our services.

Ryan

I wonder sometimes; should I keep blogging?

We spend an awful lot of time around the Mission Repair headquarters deciding on what to blog about next and when. There are days that I wonder if it’s worth the work – I mean we have to stop what we are doing, come up with a topic, write about it, proofread it (I know we make mistakes – me especially), make sure the links are working and post it. There are times that I can knock out a few great blogs (like this morning) but other times issues throughout the day take precedence and inevitably take me off of my path.

This morning I received an email from Lisa L., one of the Mission Repair Blog Subscribers…I’ll cut and paste the part that I found especially helpful:

“Hello Ryan, thanks for your blogs. I like when I open my mailbox to see if there are any specials. We have 9 apple devices in our home and my teenage son has already been back in your shop in Lakewood twice because he can’t seem to keep his i-pod from hitting the ground. He’s the starting running back on the Lakewood HS team and I hope he doesn’t drop the ball next year as much as he does his i-pod!! Thanks again, can I get the 4th of July special if I place my order monday?

Thanks, Lisa”

Just when I think “I wonder if it’s worth it?”, I get an email like this from a blog fan and my question is answered. It is worth the work, it defines Mission Repair and separates us from the competition – because these kinds of emails drive me to continue and validate our efforts.

So thank you Lisa for the awesome email. I know that I’ve already replied to you individually, but now I’m also commending you in front of all of our readers – there are over 960,000 unique readers by the way – I offer my sincere thanks for reaching out. Yes, we’ll be happy to extend our 15% off special if you’ll just give us a call Monday and I’ll be happy to give you the deal. Just tell your representative that I approved it! If they don’t believe you, just tell them to read this post 😉

Take care everyone, and have a great day.

Ryan

iPhone Repair in Denver.

Hello friends, we’ve got a lot going on with our new Mission Repair stores, and in fact very soon my Lakewood, Colorado location will no longer be the “new kid on the block”. We are finalizing plans to place our newest location in Indianapolis (well, a suburb of Indianapolis) and are making plans to move in soon!

Our Denver location (which is technically located in Lakewood), has been buzzing lately, and we are in the final stages of getting our new sign installed. I didn’t really realize all that goes into have a lit sign built, this is my first full retail spot after all 😉 here’s a mockup of what it will look like:

So it appears that it’s on track to by installed and the official “lighting” ceremony will be sometime just after the 4th of July, I’ll be there to snap a few pictures and share them with you!

Until then, just remember that we are taking walk-in repairs daily at our Lakewood location and of course if you send in a repair from anywhere in the country WEST of Denver, your deivce will automatically route to this location. It’s working perfectly!

Thanks for hanging in there with us, we appreciate all of your business. We have customers now waiting for our Indiana Repair Center to open, we will be happy to announce it soon!

Take care, Ryan

Yes, we ship to every location in the USA, let’s discuss the best deal.

Hello folks,

We ship using FedEx, UPS and USPS, and with thousands of shipments per month, we try our hardest to make sure that our customers get the best possible prices when shipping broken electronics in and out of one of our locations. We automatically route packages incoming to us to the location closest to you.

There’s a little known “trick” to help keep shipping costs down, let’s discuss. Here’s a screenshot from our checkout page:

The big shipping carriers (i.e. FedEx) charge a bit more to deliver packages to your home. Yes, the majority of our repairs are sent directly back to our customer residences…but if you have your device sent back to your business address – many companies will allow their employees to do so – you will save up to $6 on one way of shipping!

The thought behind this is that carriers know that customers are not always home, therefore they will need to come back to reattempt delivery which costs time and money. Businesses however are typically open “during normal business hours” during the day, and the driver will only have to stop once and make the delivery and have someone sign for it.

That’s another small tidbit, you don’t need to add or pay for a signature request if your delivery is to a business; the big carriers already require a signature for security when packages are delivered to a business, so that’s just another item that you won’t need to pay for!

This entire scenario is NOT special to Mission Repair, however many of our customers don’t fully understand the shipping rules posed by the carriers, so I hope this helps you out.

Postal deliveries are a bit different. The United States Post Office (USPS) handles deliveries in a slightly different way, we can discuss that later.

Happy shipping, Ryan

Denver iPad Repair. It’s what we do.

Hello there!

Now that our Denver location is running (and running well), we’ve gotten over the “new location start up issues” that tend to pop up.

The newest Mission Repair in Lakewood, Colorado is starting to really rock as we are taking care of walk-in customers while-they-wait! Additionally, it’s a strategic mail-in location with full service shipping capabilities so on a daily basis we are receiving all incoming packages from our customers that are west of Denver. This has the makings of being a flagship location in the Mission Repair store lineup.

Did you know that we’re opening several new locations shortly? It looks like Indianapolis is going to be online next and we’ll announce that new location soon.

Until then, don’t forget that Mission Repair in Lakewood is just a short drive for millions of customers that are in the Denver, Lakewood, Littleton and surrounding areas. We’re going on 8 years in business and every day we see new customers that are thrilled to be part of the Mission Repair family. Since moving to Denver, we’re working with several companies to help their local iPad repair needs. Soon, we’ll have schools online for the iPad one-to-one repair programs as well.

This doesn’t mean that if you’re a stay-at-home parent that you shouldn’t think about stopping by to have your iPad repaired or to shop for a case, protective screen or laptop backpack (yes they are in stock!) In fact, our business survives on individual customers that are in need of our services. Stop on by, ask for Chris the Store Manager, Allen, Kevin, or anyone else that’s there – because they are there to help. Want to call ahead? 720-897-6297. 8am to 7pm Monday through Friday, MST.

Thanks for reading, Ryan