Welcome our newest employee, Ian.

Good afternoon- if you’ve called into the Mission Repair toll-free number lately, you may have reached Ian; our newest superstar here at our Olathe location.

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Ian comes from a customer service background, and I’m not kidding, he’s hit the ground running. The first day he was answering calls and jumping right in. I’m impressed.

You can email him here:

ian@missionrepair.com

Or the next time you call into the Mission Repair main line, you might get him on the phone. Ian has plans to move into the tech department at some point which I am truly looking forward to.

Thanks Ian, welcome to the team. It’s great to have you.

Take care, Ryan

Back to School sale- 10% off all repairs!

Hello everyone –

It’s been 2 days and my son Casey came to me last night and said “Whew, I’m tired. I’m not used to getting up and thinking all day at school”. Yeah, those summer breaks are pretty nice aren’t they bud? He’s adapting but he’s also a senior in High School and “real” life is about to hit him hard. I hope “senioritis” doesn’t set in too early in the year for him!

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We are really rocking around the Mission Repair Service Center right now – the back to school season is always a mad scramble to get repairs in and out and back into customer’s hands in time for the first bell to ring. We are ahead of the curve and knocking out repairs like crazy! iPads are being repaired in record numbers and like magic are returning to their rightful owners fast.

Right now through Friday, 8/22/14 at midnight, enter coupon code “SENIOR” to receive a 10% discount off your next repair order. You can enter it online or show a copy of this blog post when you visit one of our locations for service. Please remember that only one coupon per order will apply, but right now this is an easy way for you to save some bucks at Mission Repair. Technicians are standing by.

Talk to you soon, Ryan

Have your made your fantasy picks yet?

Happy Friday friends! It’s true…football 2014 has started.

Have you made your fantasy football picks yet? Just so you know, I had to stop playing fantasy football. It’s not that I’m better than it, nor was I actually very good at playing; it is just too big of a distraction from the games I really want to watch, so this year I am NOT going to play.

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Now with that being said, I know that just about every one of my friends is in a league or two and I’m definitely not “normal” in that sense. In fact, some of my buddies think that I’m absolutely nuts. Hey guys, you’re just going to have to deal with it!

For the rest of you that are either NFL fans or not, it’s hard to not notice that the football season has started. In fact we are running a football promotion with discounts on every repair service that we offer through our newsletter that is going out to tens of thousands of customers today. Keep an eye out for it, because there will be a special coupon just for you football fans out there. It’s a great time to get hat iPad or Computer repaired. Well you don’t actually have to be a fan, but you might notice a common “pigskin” theme hit your email inbox shortly. Not signed up for our newsletter yet? Sign up now!

Until then, have a great afternoon and I’ll be back soon with more great Mission Repair info.

Take care, Ryan

Did you know that it’s National Tequila Day?

Good afternoon friends; I just found out that it’s National Tequila Day today…

My buddy Tony told me about the “holiday” today. Well since I’m working, and quite frankly I’m not a huge tequila fan as it is, I’m not sure how much celebrating I’ll be doing in honor of this day. However it was news to me so I thought I’d share it with you!

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What we are getting geared up for is Black Friday in July – and that’s tomorrow! 7/25/14. Our newsletter will be going out in the next couple of hours to give all of our subscribers the first look at the savings that will run tomorrow through Sunday, 7/27/14. You can count on big savings and huge discounts on some of our most popular repairs. There’s still time to sign up for our newsletter if you act fast by clicking here.

The email Newsletter will release shortly – so stay by your inbox and you’ll be the first to know. Then let the shopping begin! Have any questions? Give us a call 866-638-8402.

Take care, Ryan

Where to go to get your iPad repaired.

Good afternoon friends- I’m back from my short road trip to Mission, Kansas and taking care of a few loose ends before the weekend. If this weekend is anything like last weekend, we are in for quite a ride. It was busy here at the office and it doesn’t appear to be stopping!

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I just received an email from a customer that asked “Do you repair iPads”. I thought to myself “If I haven’t made that clear, I need to work on my website and marketing!”. So then it hit me…maybe I should just let everyone know that we in fact do repair iPads once again. I’m sure it won’t be the last time you hear about it 😉

We can replace glass, solder the IC chips onto iPad Mini digitizers, fix charging issues, dock connectors, power buttons, wifi and connectivity issues…just about everything that might need to be repaired can be fixed at Mission Repair. Drop it in water? Send it on over!

So when you ask yourself “Where can I get my iPad screen fixed?” You now have an answer. There’s no reason to struggle with the issue when you have a solution, and it doesn’t matter where you are in the USA, we can even pickup and deliver your device to and from your location. It’s that easy. To get started, just click here.

Need any more help? Call 866-638-8402 and we’ll be glad to help!

Take care, Ryan

When it comes to blogging, I wonder if it’s worth it.

Hi friends,

We spend an awful lot of time around the Mission Repair headquarters deciding on what to blog about next and when. There are days that I wonder if it’s worth the work – I mean we have to stop what we are doing, come up with a topic, write about it, proofread it (I know we make mistakes), make sure the links are working and post it. There are times that I try to get a blog posted (like this morning) but other issues throughout the day take precedence and inevitably take me off of my path.

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This morning I received an email from James K., one of the Mission Repair Blog Subscribers…I’ll cut and paste the part that I found especially helpful:

“I like it when you blog, and I look forward to receiving an email with your entiries. Your personal stories interest me and I sometimes think that we have a lot in common. Your business seems like it is going very well and it’s great to hear that you’re expanding and growing. I appreciate what you have done for me, you fixed my iPhone 5 last December. Keep up the good work and I’m looking forward to your next special.

Sincerely, James K. Decatur, IL.

P.S. I need my iPad Mini fixed- can that be the special of the month for June?”

Well, just when I think “I wonder if it’s worth it”, I get an email like this from a blog fan and my question is answered. It is worth the work, it defines Mission Repair and separates us from the competition – because these kinds of emails drive me to continue and validate our efforts.

So thank you James for the awesome email. I know that I’ve already replied to you individually, but now I’m also commending you in front of all of our readers – there are over 800,000 unique readers by the way – I offer my sincere thanks for reaching out.

Take care everyone, and have a great day. I’ll be blogging about some great news so stay tuned because I feel that there might be an iPad Mini special coming soon. Just for you James…

Ryan

I think it’s motorcycle riding weather!

Hello friends-

It was a special night last night as we closed up shop – Troy (our Mission Repair General Manager) asked me if I would give him a ride up to the Harley Store in Olathe so he could pick up his new ride!

Here’s Troy in the showroom in front of his beast. I think he was in a little “shock” here…
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After ringing the bell and firing up his new hog, we hit the road. For those of you that live in “helmet law” states, please know that Troy is not riding illegally here in Kansas – helmets are not required even though we normally wear them. This pic without the helmet was purely for the “cool” factor!

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So with all of the excitement and “new bike smell” one might ask “Ryan, did you buy a new bike last night too?” Just so you know I am a bit impulsive, I do like motorcycles, I do like looking cool…so I did what any other guy like me would do in this situation:

I ran out of the dealership as fast as I possibly could.

It’s a beautiful day outside today here in Kansas City, and we’re staffed and stocked at both of our Mission Repair locations so stop on by for that iPad, iPhone or Samsung Galaxy repair. We’ll take care of you!

Best, Ryan