Welcome our newest employee, Ian.

Good afternoon- if you’ve called into the Mission Repair toll-free number lately, you may have reached Ian; our newest superstar here at our Olathe location.

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Ian comes from a customer service background, and I’m not kidding, he’s hit the ground running. The first day he was answering calls and jumping right in. I’m impressed.

You can email him here:

ian@missionrepair.com

Or the next time you call into the Mission Repair main line, you might get him on the phone. Ian has plans to move into the tech department at some point which I am truly looking forward to.

Thanks Ian, welcome to the team. It’s great to have you.

Take care, Ryan

August Special of the Month! They are selling like wildfire…

Hello friends,

We are ordering parts as fast as we can – my technicians are standing by! The August 2014 Deal of the Month is for the iPad with Retina Glass Screen Repair– and it’s just $109 installed (and this includes our “Got Repair” Service Benefit for FREE if you ever break your screen again!) and we are currently performing these repairs with a SAME DAY turnaround. Now, we do offer a 24 hour turnaround but my technicians have promised me that they are trying to stay ahead of the curve. Awesome!

From cracked to not cracked in a blink of an eye.

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So remember that if the screen on your iPad (4th Generation) has cracked glass or if the touch function of the digitizer is not working as it used to- this is the best price to date on this very popular service. iPad with Retina Screen Glass Repair Service…now only $109 installed. Have your repaired today! Or mail it in and we will turn it around in record time.

Take care, Ryan

Wowsers- thanks for stopping by Mission Repair this weekend!

Hello friends-

My General Manager, Troy, sent out a newsletter blast to all of our subscribers and wham…we had a record-breaking weekend.

During our staff meeting this morning, I called out the employees that worked over the weekend to stand up and take a bow. A few of them looked exhausted 😉

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We had a huge number of walk in customers that came by and waited for repairs with a surprising number of new mail-in orders as well. The simple fact is that if you visited our store this weekend, you might have had to wait for a bit. I appreciate your patience, and extend my gratitude. We’re back on track today, and we’ve staffed up at our Mission Repair Express location this week to make sure that we can handle the flow!

At times, running one of these repair businesses can really mount up the stress, but thankfully I’ve got an excellent staff helping me take can of each of our customers.

Have an issue with your experience at Mission Repair or want to give someone you’ve interacted with a glowing review? Send us an email to solutions@missionrepair.com and we’ll be happy to chat.

Thanks again, I’m headed for home to make dinner soon, have a great night!

Ryan

IPAD MINI REPAIR SERVICES @ Mission Repair!

Hello M:R Nation –

A lot of people consider their iPad Mini a tool. They use it to place orders for their business, to computer homework or write articles.  And to see all of the ways people use their iPads in general, I would have to agree with “iPad as tool” notion. If you are at all technical or good with your hands, you know how important tools are to get a job done and when that tool that you need is not working correctly, it can make completing your task all but impossible.

The same goes for the iPad Mini. If it is not working correctly, it is hard to complete that task that you have in front of you. While a cracked screen is the main issue one may have with their iPad Mini, the issues you can experience can run so much deeper. Below, I have spelled out a list of issues that you might find yourself facing and I have provided links to the exact services that you will need to remedy those issues!

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As you can see, we have a pretty large list of services that we can perform for your iPad Mini. So if you find yourself in need of one of the above services, please don’t hesitate to call 866-638-8402 or email sales@missionrepair.com if you have any questions! Its time to get your tool back to tip top shape!

Cheers, Troy

New Mobile Site = launched!

Countdown…5-4-3-2-1 and we have liftoff!

We just launched our newest version of our mobile site today and I have to say, it turned out great!

Mission Repair

Now on MissionRepair.com we have updated, innovated, and invigorated our mobile site (that’s the website that you see from your mobile phone) to be easier to use. In fact, we have a complete solution for browsing prices and even checking out on your hand-held device that is easier than ever before.

What brought on this change?

During our website analysis we noticed over 10,000 visitors a month that use a smartphone to view our website were dropping off after the first page. Why were a lot of you doing that? I already know…it’s because our mobile landing page was pretty bad (I admit it) and we have now solved the problem. A special thanks Melanie in the graphics department, she pushed me to make the change happen quickly!

So, if you’re reading this blog on a smartphone (like I know a lot of you do), all you need to do now is click this link to see what’s new in the Mission Repair mobile world. It’s refreshing. If you’re not on a mobile device, then you’ll be presented with the same awesome webpage that you’ve come to know and love.

Have a great weekend everyone – I’ll be working tomorrow to catch up on a few loose ends here at the office so if you need me you know where I’ll be.

Take care, Ryan

What is Mission Repair’s Telephone Number?

It’s interesting, I just received this question in an email sent directly to my email address. I wonder if I should reconsider where our telephone number is on the website? I thought the top left was a good place, but then I looked at our mobile site which is “weak” to say the least. I’ll have that fixed shortly. Until then:

1-866-638-8402 to call Mission Repair, open 7 days a week!

Thanks, watch for our new mobile site to launch in the next week or so. Melanie, we have some work to do.

Take care, Ryan

Cracked iPad Screen?

Hello M:R Nation –

The iPad 2 remains to be one our top sellers here at Mission Repair! Yes, after all of these years, the iPad 2 remains supreme. We actually have a dedicated team of iPad 2 repair technicians that eat, sleep and breath the iPad 2. This is the same team that repairs our iPad Minis, iPad Airs and iPad Mini With Retina. They welcome the challenge of the never ending flow of iPads and do a great job!

Why are there so many iPad 2 repairs? I think the question should actually be: Why are there still so many iPad 2s in general? The answer is simple…There is no “I gotta have it” difference between the iPad  2 and it’s two successors.When my 4 year old son cracked the screen on “his” iPad 2, I seriously considered buying “The iPad With Retina Display”. After going to the Apple store and taking it for a test drive, I really didn’t notice a difference. In fact, there was no difference at all. Now I understand the speed increases generated by the successors and the lightning charger that matches my iPhone 5, but it was and is not enough of a difference for me to replace the whole thing. So I decided to go the repair route.

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p.s. – To get started on your very own iPad 2 glass repair, you can click here: iPad 2 Glass Repair Service – Black or here: iPad 2 Glass Repair Service – White

Cheers, Troy