Cyber Monday Coupon code at Mission Repair!

Hi there, and good morning my friends. . .we are geared up, staffed up, and ready for today’s business. It’s CYBER MONDAY and it’s the busiest day of the year. Bear with us, we are answering calls in the order received and we promise to get to you shortly.

If you’d prefer to place your order online, you can use coupon code CYBER22 for a whopping 22% off of your entire order! This 22% discount is good for orders placed TODAY ONLY, 11/28/11.

Just enter the coupon code online for any of our repair services including iPod repair, iPhone repair, MacBook Repair and Cell phone repairs. This coupon will even work for our self-service repairs so if you want to buy a part, today is the day!

Visit the Mission Repair Website to get started!

Talk to you again soon, Ryan

Cyber Monday Specials? OK!

Hello folks, yes we will have a Cyber Monday special at Mission Repair. What and when is Cyber Monday? Well I’m glad you asked. . .

It’s the biggest day of the year for most online businesses (such as ours!) and we’re happy to be a part of this Cyber revolution.

Wikipedia puts it as:

“Cyber Monday is a marketing term for the Monday immediately following Black Friday, the Friday following Thanksgiving Day in the United States, created by companies to persuade people to shop online. The term made its debut on November 28, 2005 in a Shop.org press release entitled “‘Cyber Monday’ Quickly Becoming One of the Biggest Online Shopping Days of the Year”.[1] According to the Shop.org/BizRate Research 2005 eHoliday Mood Study, “77 percent of online retailers said that their sales increased substantially last year on the Monday after Thanksgiving, a trend that is driving serious online discounts and promotions on Cyber Monday this year (2005)”. In 2006, Shop.org announced[2] that it launched the CyberMonday.com portal, a one-stop shop for Cyber Monday deals. In 2010, comScore[3] reported that consumers spent $1028M online on Cyber Monday (excluding travel, 2009: $887M), the highest spending day of 2010.”

Since it’s a fun day to “celebrate” we’re happy to extend an amazing Cyber Monday coupon to get our customers excited. What is the coupon code?

Not yet my friends, it’s a Cyber Monday deal! Check back with us soon!

Best, Ryan

The truth about iPad 2 Glass Repairs.

Hello all,

We’ve been rocking at the Mission Repair base and we certainly have a ton of new info to present to you shortly, but beforehand we should discuss the iPad 2 screen assemblies and the gasket that runs under the edge of the screen.

As we all know, the iPad 2 has been a very popular tablet that is really taking the lion’s share of tablet sales. There are a ton of tablet “players” (I even went to Costco today and saw Vizio tablets for sale!) but the iPad is truly the best.

Of course, like many popular small electronics the screens on these units are GLASS. Additionally the backplates are ALUMINUM, and the gasket between the glass and the backplate is rigid PLASTIC. All of these materials are very susceptible to drops and damages and there are issues when repairing them. Let’s get to it:

1. We receive many units with cracked glass, just like this one. It’s relatively obvious that this unit was dropped on the corner (you can see the flattened corner clearly) and it has subsequently cracked the glass. We’ll be happy to replace the glass on this cracked iPad 2.

2. Here’s a new piece of glass that’s about to be installed onto the unit. As you can clearly see, the glass has the original rounded corner that WILL NOT fit into the damaged ALUMINUM back plate as-is.

3. Here’s a new gasket. Remember it’s hard, rigid plastic and in this case, because the unit was dropped on it’s corner, the gasket is cracked and broken. Like any gasket, it’s designed to keep the dust out, keep a barrier between the glass and the aluminum, and it also serves as a “finished” look on your iPad that appears clean and factory fresh. In this case, we would MOST CERTAINLY recommend that the customer replace the gasket. It is a small additional charge, however it is not 100% necessary.

4. Here’s the dented back case. You can see that it has been flattened, and there’s NO WAY that replacing the glass (without some back case modification) it will fit. This customer now has two options. First, we can replace the back plate at an additional charge, or we can modify the back plate with hand tools and a small polishing grinder to rework the rounded corner at no extra charge. The second of these two options will not look perfect, but it’s a work around that will allow us to install the glass correctly and professionally.

There are a lot of options here, and this example is the worst of it’s kind. The customer has opted to have us modify the back plate, install a new gasket, and install a new screen. I personally feel that this is the wise choice and the most economical choice as well.

Don’t get fooled by other repair companies stating otherwise – when choosing a service center, you need to have these options when deciding on your iPad 2 repair. Not having these options is like being offered 1/2 of the repair and it’s irresponsible. Of course, you know that Mission Repair has the parts in stock, the experience and the service capabilities to make your iPad 2 repair right and fixed right the first time. Our technicians will be happy to assist you with your decisions and recommend the right repair that suits your needs.

Of course if you didn’t drop your iPad on the corner and the back case isn’t damaged, most likely your gasket isn’t damaged, and none of this will apply to you 😉

Mission Repair is the Intelligent Choice!

Thanks, I’ll be back soon with more great information!

Ryan