Apple one-to-one. Coming to a school near you.

Hello friends,

It’s been a busy week here at Mission Repair, and I’ve been working with several schools to offer Apple MacBook Air and iPad repair services. Did you know that we work heavily with school districts around the country?

1to1card

On Tuesday, I visited El Dorado High School near Wichita, Kansas and they really have it going on. They stated that since issuing MacBook Air computers to each of their student, the graduation rate skyrocketed and the student involvement has been incredible. While listening to all of the creative possibilities that come from a school filled with Macs I pondered how my world might have been different in High School if I had such an opportunity.

I then took a tour of the El Dorado Middle School and each of their 6th through 8th graders are issued an iPad Mini. They use them daily in their classrooms to learn, study, take notes and take tests. They even take their state assessment tests on their iPads- it’s extremely interesting. They have charging stations and even a full time tech support staff on location. They offset these costs by NOT having to buy physical copies of textbooks for each student; of course the students have their text books on their iPads.

The school district is very proud of their achievements and status being featured as Apple-Centric and cutting edge. The student involvement and teacher interaction (I was able to sit through a class and watch the technology in action) by using the Apple TV in conjunction with the teacher used MacBook Air was seamless.

In a nutshell, I was completely impressed and in awe of the improved statistics regarding the “before” and “after” effects of adding technology to the education process. I knew that I’ve always liked Apple products, but even after my visit this week I have a new found respect for where Steve Jobs took his company.

We are also doing our part to help this education process and the Apple One to One school programs as well. Mission Repair is a proud vendor and repair center to many Apple One to One schools in the country and have been offering repairs and services to Education IT directors for years. We accept school Purchase Orders for our services and meet or exceed the demands of the schools in terms of turn around and price on maintenance. Do you know someone that might be in need of our services? Pass out information along and we’ll take care of them.

Have a great day, Ryan

Web Wednesday Winner ANNOUNCED! Also – take a look at this new special!

Hi Friends, and Happy Halloween!

It’s October 31, 2013 and if you saw yesterday’s video blog, you’ll be watching for today’s video blog to post! Well wait no longer…here you go. And the winner from Yesterday’s Web Wednesday Giveaway is:

Wow, and we are giving away FREE repairs today. You heard right in the video – every 31st order that we receive today, we will wipe all of the charges from the invoice and perform the service for FREE. We are starting at 12:01am from very early this morning and running until 12PM Midnight tonight. On every 31st order placed in this 24 hour window we will remove ALL OF THE CHARGES to celebrate our week of Halloween specials!

What’s better than a Snickers bar from the neighbor’s house? A free iPhone repair from Mission Repair. Or an iPad repair. Or a computer repair. Or a Galaxy SIII repair. Well- I need to stop somewhere. ANY REPAIR THAT WE OFFER is the point!

No tricks here ….only treats. Have a safe Halloween and watch tomorrow for the winners of today’s trick or Treat special!

Take care, Ryan

What a weekend! I feel very lucky.

Hello everyone- here’s my weekend in a Nutshell:

My son Casey and tailgating VIP style in the Fox 101 tent last Sunday!

My son Casey and I tailgating VIP style in the Fox 101 tent last Sunday!

1. Spoke to some old friends – Nolan and Paige, then made off the cuff plans to visit Grenada in the summer 2014. Where’s Grenada again?
2. Spent an evening at the Melting Pot with some awesome new friends Tony and Amy laughing and eating cheese and chocolate until I needed to “upgrade” my pant size ūüėČ
3. Saturday went to the Topeka Zoo to visit with Family. Chase, Tara, Lori, baby Lily and baby Emma. Awesome lunch together!
4. After procuring some Halloween costumes, went with my great friends Darrin and Melanie to a Halloween party Saturday night. Spooky times!
5. Woke up Sunday morning, got my son Casey out of bed and picked up Tony and his daughter Abby and headed to a tailgating party at Arrowhead Stadium then went to the Chiefs game.
6. Visited with Tony and Amy Sunday evening watching some other football until it was time to get back home and have dinner.
7. Did laundry late Sunday night. Sorry Casey, you can use the washer and dryer later today!

I’m not gonna lie to you it was a great weekend. Truthfully, my Friday last week at work was a bit hectic and I left in a pretty poor mood. After spending most of the weekend with my very best friends, it was uplifting and rewarding- even though I haven’t slept much. Sleep is for the weak, right?

Well, as we approach the Holiday Season in 2013 I’m personally going to vow to spend more time with family and friends. I mean without them, what’s left? Not much.

So watch for some fantastic deals that revolve around family and friends here at Mission Repair. We are a very “family oriented” business and want you to be involved as well. Did you see the amazing “Monster Monday” special that Troy posted earlier today? That says it all. I’ll be back soon with some more fantastic deals at Mission Repair.

Take care, Ryan

P.S. I’m going to sleep like a baby tonight ūüėČ

iPad 2 VS The New iPad(3) VS iPad With Retina Display(4)

Hello M:R Nation –

I think there might be some confusion among folks over the differences are between the different iPad models. So allow me to shed some light on some of the subtle and not so subtle differences.

Form the outside, you are not going to be able to notice much, if any differences at first glance. All 3 devices are 9.50″ x 7.31″ x 0.37″, all have a 9.7″ display and all sport a facetime and rear camera, but a great way to tell the difference between an iPad 2 and the others is the Siri function. All newer generation iOS devices have Siri.

Now to tell the difference between the¬†The New iPad and iPad With Retina Display is very simple, just look at the bottom of the iPad.¬†You will see ¬†The New iPad ¬†has the old 30 pin connector and the¬†iPad With Retina¬†Display sports the great¬†new “Lightning” connector which looks like this:

ipad-3-fourth-generation-lightning-640x381

iPad with Retina Display

Those are just some industry tips that we use here daily to identify what you are sending to us. While most folks get it right, we do have the occasional customer that orders the wrong service. Hopefully this can serve as a guide for those of you that are not quite sure. Moving forward, lets talk about the inside of these great devices.

This is where it can get complicated, so I won’t go too in depth. The iPad 2 had a lot less in common with it’s two successors when it comes to the internals. Take the glass/digitizer for an example. The iPad 2 has a completely different connector than the¬†The New iPad and the¬†iPad With Retina¬†Display which share the same cable (Shown in the picture below).

In fact, the LCD is the same on the¬†two successors as well. Now, we don’t usually disclose this type of information, but I want to make one thing clear, The New iPad and the iPad with Retina display use the SAME screen. So PLEASE, don’t fall for the marketing tricks of other companies and pay more for the¬†iPad with Retina display, It is exactly the same and it should cost the same as¬†The New iPad repair!

iPad Glass/Digitizer Cables

iPad Glass/Digitizer Cables

For further internal information, check out this comparison chart. It really shows some key differences and similarities between the 3 models.

iPad Comparison

iPad Comparison

As you can see, looks can be deceiving. While these 3 models look identical, they are for the most part different and different for the better. This is what Apple is known for. Taking something great and slightly improving it for the better.

Lastly, I want to shed some light on the biggest thing these 3 iPads have fiercely in common. Mission:Repair services all of them! We do the leg work on finding the differences and sourcing those different parts so you don’t have to deal with it:-)!

From screens to headphone jacks and everything in between, we are you one stop shop for iPad repair. I hope this post has helped you to identify what iPad you own. Even if it is not broken, it’s still good to just know. If it is broken, I hope find some of the links below helpful. Just click and enjoy!

Full-Service iPad 2 Repair Services and Upgrades!

Full-Service New iPad Repair Services!

iPad with Retina Display Repair Services!

Have that family iPad repaired in time for Christmas.

Hi there everyone, Santa may be filling his sleigh with amazing presents for you, but maybe there’s something that Santa can’t deliver – but Mission Repair can!

ipad-gift-225

Every year we have thousands of customers send in their devices for repair each December, and a lot of them are scrambling to get their devices repaired as Christmas presents! That’s right, this is a present that you can’t get in stores, and you can’t get from Santa (he doesn’t have any elves that repair electronics!) but you can get from Mission Repair.

iPad repairs are a huge selling service here at Mission Repair and we have parts in stock and incredible prices- and one thing that we do have in common with Santa is that we offer FREE SHIPPING. We won’t bring it to you in a sleigh, it’ll arrive via FedEx, but nevertheless it’ll be delivered back to you FREE! If you get your orders in now, there’s plenty of time to get it back before the Christmas holiday so don’t delay!

Happy Holidays, Ryan

It’s still Cyber Monday – but it feels like it’s Friday already.

Wow, it’s just now about 6pm on Cyber Monday, and what a day this has been.

I have projects stacked up behind me. . .and they all had to wait due to the enormous amount of calls and new customers we received today. In fact, we’ve already broken every Mission Repair record to date including number of orders taken in a single day, number of phone calls, number of walk ins and number of repairs- and we still have 6 hours to go in this miraculous Cyber Monday event!

So we are still here – and we are open extra late tonight. Normally we close at 6pm, but doors are open and the phone system is still rocking. We have several representatives answering live so if you’re in need of an iPhone repair or if it’s time to get that tablet screen repaired, make your move now. Let me help you out a bit – we are offering FREE shipping on your repair (to anywhere in the USA!) and we also have a Cyber Monday coupon code available. Just use “cyber12” when you checkout online and it’ll save you an additional 12% of your entire order total on this 2012 Cyber Monday! Remember that this coupon expires today!

Ok, I have to get back to the phone system now and we’re coming back to you with more goodies and info from all of your friends at Mission Repair very soon.

Take care!

Ryan

It’s true, we’re expanding!

So we’ve been diligently working on our expansion here at Mission Repair and this is just a quick blog to let you know that the building is almost complete and our new call center should be open in January.

The number of telephone calls that we are receiving seems to be astounding!  As of 2:15 today we are caught up on calls and we get to take a small breather before they light up again!

Here’s a rendering of our new call center in action:

Ha!¬† Of course this is not a rendering of our new call center ūüėČ Actually, this is a picture of a 1926 Switchboard from somewhere in California and these ladies would answer the phone whenever you would dial “0” from a land line in their area.¬† They stayed busy, but I’d put up any one of our Mission Repair employees against them any day!¬† We know what busy feels like!

Our call center won’t have this many operators, however you do get a real live human being when you dial 866-638-8402 and THEN dial “0”.¬† Our phone system is highly advanced, it will keep you in the queue and all of our calls are answered in the order in which they are received.

Try it, I dare ya!

Talk to you soon, Ryan