Go Chiefs! Otterbox Defender Cases coming this week!

Hello everyone –

Your requests have been heard and your wish is granted! The full protection cases you desire are coming to Mission Repair this week! I’ve secured a U.S. vendor that has all the great accessories you prefer to protect your device and bling out your smartphone or tablet. The Chief’s fans will love the new iPhone 6 case from Otter with the official licensed Chief’s logo on the back. Now it’s easier than ever to show your team spirit for the upcoming 2016/17 season!

GO CHIEFS!!!

This is just one of many colors and style choices arriving this week in our Lenexa showroom. We will be adding Spigen, Griffin, Speck, Belkin and many other name brands at competitive prices. Picking up your phone from a recent repair? Ask about our in-store specials and receive a discount on your accessory purchase. Cases, chargers and tempered glass all in store and ready to go!

Look forward to seeing you in our Lenexa store!

Jeff

Apple 1:1 School Repair Program at Mission Repair

Hello there friends,

We’ve got a lot to talk about as we have made some simple changes in our Apple One to One School Repair program – if you didn’t already know, we offer repairs to schools around the country to assist in their efforts to maintain student devices.

Not only is this something that we have been doing for over 8 years (even before the One to One Program was released) and we’re happy to report that we are providing services for even some “Apple-Distinguished Schools” as time has progressed.

 

Why?  It’s a matter of economics.  There are scenarios that Mission Repair is a far better fit for some school districts than AppleCare.  Apple has done a good job of selling units and service programs, but they don’t do something that Mission Repair does, and that’s offer a better price on a service for a unit that has already been repaired once before.

It’s called our Got Repair program, and it’s the shining light that schools are looking for.

The best part about it is that even if you use our services as an “end user”, you get the Got Repair benefit automatically on our screen repairs.  Just check it out on our site, and you may know why Mission Repair stands above the rest.

Take care, Ryan

Nationwide Repairs a Reality!

Hello there blog readers!

For most of you, it’s already common knowledge that we offer repair services to the entire USA, but lets review our mail-in procedures so we can all avoid a few simple unnecessary mistakes that can ruin the process for everyone.

Sending in an iPhone?  This box is too big!

1.  You can use our “email label service” that will allow you to print out an address label on a normal sheet of printer paper from your home or office, which you can tape to the outside of your package for shipment INTO Mission Repair!  Of course you can always send your device into us using your own shipping service, but our email label service is easy!

2.  Speaking of packaging, we have a few simple rules that everyone should follow.  Do not send your device into us in an envelope!  Envelopes do not provide enough protection for sensitive electronic devices but if you do use an envelope, you should expect that additional damage will be incurred on the way into Mission Repair, or even loss of the device entirely.  If we receive an empty envelope, there’s not much we can do to help to recover your device.

Use about 2” of padding to protect your device on the way into us and use a box that will be a good size for the device plus the padding.  FedEx, UPS and USPS offer FREE BOXES to those that use the corresponding services.  Remember, if you’re deciding to have that expensive iPhone or iPad repaired, you’re going to want to treat it with respect even if it has a cracked screen.  Once we get it, we’ll take care of that!

3.  If you’re not using our “email label service”, you should insure your package for it’s replacement value.  Remember that even if you insure an iPhone for $1000 and if it’s lost or damaged in shipping, you will only receive the current market value of the device itself – apps, software or “extras” will hold no value; and only if it’s packaged correctly.  So it’s a good idea to do a simple eBay search on your device to see what a current market value would be, then insure your package for that amount.

For more tips and advice on shipping, you can view our shipping instructions on our website here that have been available for 8 years.  The bottom line is that if you follow some simple and easy instructions, your device will be moved from your location, into Mission Repair, and back to you in perfect shape.

Have a great morning, Ryan

New Mobile Site = launched!

Countdown…5-4-3-2-1 and we have liftoff!

We just launched our newest version of our mobile site today and I have to say, it turned out great!

Now on MissionRepair.com we have updated, innovated, and invigorated our mobile site (that’s the website that you see from your mobile phone) to be easier to use. In fact, we have a complete solution for browsing prices and even checking out on your hand-held device that is easier than ever before.

What brought on this change?

During our website analysis we noticed over 10,000 visitors a month that use a smartphone to view our website were dropping off after the first page. Why were a lot of you doing that? I already know…it’s because our mobile landing page was pretty bad (I admit it) and we have now solved the problem. A special thanks Melanie in the graphics department, she pushed me to make the change happen quickly!

So, if you’re reading this blog on a smartphone (like I know a lot of you do), all you need to do now is click this link to see what’s new in the Mission Repair mobile world. It’s refreshing. If you’re not on a mobile device, then you’ll be presented with the same awesome webpage that you’ve come to know and love.

Have a great weekend everyone – I’ll be working tomorrow to catch up on a few loose ends here at the office so if you need me you know where I’ll be.

Take care, Ryan

11,000 Facebook likes and climbing!

Hello friends.

This is my first breath of the day – it’s a rocking Monday here at the Mission Repair headquarters. I thought this would be the calm before the shopping “storm” that’s headed our way on Black Friday and Cyber Monday. Ready – set – get your wallets out because the holiday shopping season is here!

So we’ve been fairly active on Facebook lately and just cracked 11,000 likes this morning. This is great news because the word is spreading fast and more and more people are talking about Mission Repair. I mean, we’re not Apple (that has almost 1 million likes I might add) but we are fans of Apple, and the Apple service specialists. You might even call us Apple geniuses but I wouldn’t want to take that title from the employees that work at the Apple Stores…we’ll let them have it 😉

Is this exciting news for you? Well, maybe not as exciting as it is to me, but it is a reminder to like us on Facebook so you can get the latest specials and posts that just might be of interest to you. It might even save you some righteous bucks on your next iPad repair.

I know for a fact that if you take a cracked iPad to the Genius Bar at Apple, you’ll be spending a heck of a lot more than if you brought it to Mission Repair – and we service the entire country.

Who’s the genius now?

Have a good afternoon, Ryan