Nationwide Repairs a Reality!

Hello there blog readers!

For most of you, it’s already common knowledge that we offer repair services to the entire USA, but lets review our mail-in procedures so we can all avoid a few simple unnecessary mistakes that can ruin the process for everyone.

largepackage

Sending in an iPhone?  This box is too big!

1.  You can use our “email label service” that will allow you to print out an address label on a normal sheet of printer paper from your home or office, which you can tape to the outside of your package for shipment INTO Mission Repair!  Of course you can always send your device into us using your own shipping service, but our email label service is easy!

2.  Speaking of packaging, we have a few simple rules that everyone should follow.  Do not send your device into us in an envelope!  Envelopes do not provide enough protection for sensitive electronic devices but if you do use an envelope, you should expect that additional damage will be incurred on the way into Mission Repair, or even loss of the device entirely.  If we receive an empty envelope, there’s not much we can do to help to recover your device.

Use about 2” of padding to protect your device on the way into us and use a box that will be a good size for the device plus the padding.  FedEx, UPS and USPS offer FREE BOXES to those that use the corresponding services.  Remember, if you’re deciding to have that expensive iPhone or iPad repaired, you’re going to want to treat it with respect even if it has a cracked screen.  Once we get it, we’ll take care of that!

3.  If you’re not using our “email label service”, you should insure your package for it’s replacement value.  Remember that even if you insure an iPhone for $1000 and if it’s lost or damaged in shipping, you will only receive the current market value of the device itself – apps, software or “extras” will hold no value; and only if it’s packaged correctly.  So it’s a good idea to do a simple eBay search on your device to see what a current market value would be, then insure your package for that amount.

For more tips and advice on shipping, you can view our shipping instructions on our website here that have been available for 8 years.  The bottom line is that if you follow some simple and easy instructions, your device will be moved from your location, into Mission Repair, and back to you in perfect shape.

Have a great morning, Ryan

Nationwide iPad Screen Repair – How It Works

ipad screen repairOne drop face-down on a hard surface and you could be the victim of a cracked iPad glass, LCD, or worse. We understand that these situations happen, and we here at Mission Repair are on your side. We’ll get your iPad repaired and back to you anywhere in the USA, FAST. Here is how it works:

Step 1: Place your 24 Hr iPad Screen Repair order online at www.missionrepair.com or give us a call at 1-866-638-8402 to place your order over the phone. During this step you will determine your inbound and outbound shipping options in order to get your device to us safely.

Step 2: Once your order has been placed you will receive a confirmation email with your order number and shipping instructions. These instructions include tips on packing your device in to us safely as well as a map to choose which location you would like to ship your device in to for service. We service EVERY address in the USA!

2015shipmap

If your Shipping Address location is shaded YELLOW ship to:
Mission Repair
(ATTN: YOUR ORDER NUMBER)
3234 S. Wadsworth Blvd.
Unit I
Lakewood, CO 80227

If your Shipping Address location is shaded GREEN ship to:
Mission Repair
(ATTN: YOUR ORDER NUMBER)
19943 W. 162nd St.
Olathe, KS 66062

Step 3: After you have shipped your device accordingly, Mission Repair will then receive your unit at one of our repair facilities. Upon arrival you will receive an email to let you know it made it to our service center safely.

Step 4: Your iPad will be pre-tested and if any additional repairs are needed we will contact you immediately (we don’t perform any additional repairs without your approval). Then, one of our certified iPad technicians will replace the shattered glass with a brand new screen.

Step 5: The repaired iPad will then tested one more time at our Quality Assurance department to make sure everything is working properly after repair.

Step 6: Your repaired unit is shipped back to you according to your selected return shipping option. You will receive an email with tracking information once your unit has been shipped so you know when to expect it.

From the time we receive your unit to the time it is shipped out is just about 1-2 business days. It is that easy. Mission Repair has been servicing iPads across the United States since 2008. So, the next time you need your iPod, Smartphone, iPad or Laptop serviced – call the experts at Mission Repair.

Lakewood, CO iPad Repair Services

Lakewood iPod RepairLakewood, Colorado? That’s right! Mission:Repair’s newest location opened it’s doors today. We had several customers walk in and even answered a few phone calls directly to this new location on our very first day. In need of an iPad 2 screen repair? Is your iPad Mini not charging correctly? No problem. Mission:Repair is Lakewood’s premiere iPad repair center and we are here to help.

Once we receive your device we will test your unit and diagnose the problem. One of our certified technicians will then replace the defective part or cracked screen with a brand new one and get your unit back to you good as new and as fast as possible.

So, if you are in the Denver or Lakewood area and are in need of an iPod, Smartphone, Tablet or Laptop repair, visit us at 3234 S. Wadsworth Blvd in Lakewood, CO 80227 or give us a call at 720-897-6297. Chris, The Store Manager, is eager to help all of our customers the best way he can. Stop by today, we’d love to meet you and talk about your repair needs.

Lakewood iPad Repair

Chris replacing the cracked screen for our very first iPad Repair at this new location!

 

High Quality iPad Screen Repair Services

FullSizeRenderNothing can ruin your day faster than dropping your iPad face-down on a hard surface. An accident like this takes seconds and leaves you with a shattered screen. We understand that these situations happen, and we here at Mission Repair are on your side. We’ll get your iPad repaired and back to you anywhere in the USA, FAST. The best part? Our repair services are AFFORDABLE. Once we receive your device we remove the shattered glass, clean the LCD underneath of any dust and install a brand new glass and digitizer to your iPad.

Our certified technicians work on hundreds of iPads a week and they know their stuff! We are in the business to help our customers with any repair needs they may have.

FullSizeRender 2

Whether you live up the street from our walk-in locations or are mailing your device in to our repair service – Mission:Repair will take care of it. We have been in the business for 8 years and are committed to providing quality iPod, Smartphone, Tablet and Laptop repairs.

In need of a repair or a FREE diagnosis? Give us a call at 1-866-638-8402, send us an email or visit us at www.missionrepair.com.

I just realized that October is half way through.

Good morning again.

I don’t want to be a “glass is half empty” kind of guy. But we are at the mid-point of October and the gears are really spinning up here at Mission Repair. This is the very beginning of our “busy season” which lasts through the end of January so we are doing everything we can to prepare the business for this holiday season.

But it’s already October 15th. Yikes.

keepcalm

All of the big holidays are approaching quickly: Halloween is right around the corner. Then Thanksgiving. Then Christmas. Next would be New Years. Then most importantly it’ll be my birthday. Alright, that’s not a big holiday to some of you, I can understand that. In fact, once I hit the big “4-0” I’ve not been looking forward to my birthdays as much myself!

We’ve got big plans at Mission Repair this year to take care of business. In fact, we’ve sold a record number of iPad glass repairs this month and we’re not even half way through the month. That’s because if you didn’t notice, we lowered our price on the iPad 2 screen repairs to an all-time low. Stock in hand and right now at a 14% savings (no coupon needed) we are completing iPad screen repairs as fast as they are coming in.

Tidbit: Did you know that 32% of all iPads in consumers hands right now are iPad 2?

It’s ok if you still not in the market for an iPad repair. If you’re waiting for other specials from Mission Repair, hang in there. We’ve got a long list of services and specials coming down from the top (that’s me) over the next several weeks and months.

Give us a call if we can help 866-638-8402.

Take care, Ryan

Deal of the Month Reminder: iPad 2 Screen Repairs Only $89!

1902812_10152022444382913_1802471754_nThat’s right. All month long iPad 2 Front glass repairs are only $89. This service is listed at it’s lowest price ever! Now is the time to get your iPad 2 screen repaired. Perhaps one of your children have cracked the glass on your iPad? Or you accidentally dropped it yourself – No matter how it was damaged, Mission Repair is here to help!

We will repair your iPad 2 in 24 hours and get it back to you with a brand new screen – just like new. This great deal is happening all month long and there is no coupon required. Be sure to place your order today – this Deal of The Month will end 10/31/14 at midnight.

Click one of the links below to begin your repair or give us a call at 1-866-638-8402 today.

iPad 2 Front Glass Repair (Black)

iPad 2 Front Glass Repair (White)

Have a great day!
Melanie

Think twice about that iPad.

Hello everyone-

We’ve seen it far too often; we receive an iDevice (like an iPad, iPod or iPhone) come in for a repair or diagnosis only to find this screen upon boot up:

activateiphone

This is a screen shot from an iPhone that was deliberately erased by it’s owner; presumably because it was lost or stolen. As you can see, only the original owner with the original email address and password can active it.

This feature is a security measure in the newest releases of the iOS on Apple devices, and it is working…and before giving away or selling your iOS device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.

If you hand over your phone to another person (especially if you sell it over the internet and ship it to them) but DON’T erase your content, you can still do it remotely. If your phone is “lost” and you don’t want a potential stranger to access your data, you can erase and “deactivate” the phone leaving it worthless to the new owner as shown above.

We know what this means when we see this upon boot up at our service lab; typically customers buy a phone second hand not knowing whether the phone has been deactivated and it usually ends up bad for the new purchaser.

Buyer beware: if you purchase a used phone and it’s running iOS7 or greater, make sure that the device has been removed from the original purchaser’s accounts or you may end up with an expensive paperweight or in the worst case a stolen device. No one wants that.

Anyway, I thought that this was worth talking about as we’ve seen too many customers end up sour about their purchase. I’ll also remind you that if it sounds good to be true, it probably is – but you already knew that!

Alrighty- have a great weekend and I may see you at our Mission location tomorrow as we are performing several upgrades to the tech area in the morning. Stop by and say hi!!

Take care, Ryan