My General Manager, Troy, sent out a newsletter blast to all of our subscribers and wham…we had a record-breaking weekend.
During our staff meeting this morning, I called out the employees that worked over the weekend to stand up and take a bow. A few of them looked exhausted 😉
We had a huge number of walk in customers that came by and waited for repairs with a surprising number of new mail-in orders as well. The simple fact is that if you visited our store this weekend, you might have had to wait for a bit. I appreciate your patience, and extend my gratitude. We’re back on track today, and we’ve staffed up at our Mission Repair Express location this week to make sure that we can handle the flow!
At times, running one of these repair businesses can really mount up the stress, but thankfully I’ve got an excellent staff helping me take can of each of our customers.
Have an issue with your experience at Mission Repair or want to give someone you’ve interacted with a glowing review? Send us an email to firstname.lastname@example.org and we’ll be happy to chat.
Thanks again, I’m headed for home to make dinner soon, have a great night!
Hello friends- it was a late night here at Mission Repair – as we just upgraded our telephone system. The number of calls, especially since we added our exclusive MPG iPhone Protection Plans (like insurance for your iPhone) we just needed to make the upgrade!
I know it sounds simple or like basic business, but our new phone system is fantastic. It can handle several questions before you even need to speak to a live customer service representative. Of course, you can always get a live customer service rep on the phone during normal business hours, that’s never a question. However our system will now queue up the calls and give you an approximate hold time and position in line, if a line ever mounts up. What does all of this mean for you?
It’s a more efficient Mission Repair and a better customer experience. Period. That’s why we do it.
Hello everyone- Did you have a good 4th of July weekend? I did. Remind me someday to tell you about my weekend, I saw the best fireworks ever. Look up Wamego, Kansas and trust me, they were awesome. I’ve seen fireworks in Las Vegas, Lake Tahoe and many other spectacular places. . .and they were all good. . .but Wamego’s were ultra impressive.
Moving on, we just launched our newest repair service for the iMac G5 and older white Intel iMac’s.
We are providing a brand new service to repair iMac desktops with ailing power supplies. Whether you have an early G5 or one of the blazing fast Intel models, they are here to fix those power supply problems. The iMac Power Supply Replacement Service is being launched at an astonishingly low $219 which includes parts and professional installation labor. Ambient Light Sensor models are also just $219 installed. A 90 day parts and labor warranty is included in that price!
OK, now I have to run home and get my G5 iMac. It has a bad power supply. No, I’m serious. I think I know a place that can take care of it 😉