Mission Repair Movement. Marvelous.

Hello my blog reader friends…you can stamp this project “done”. We are officially moved into our new corporate headquarters expansion!

We were shooting for April 1st move date – so it’s a nice feeling to be done early. Thank goodness…it’s been a long set of days leading up to this point.

Now I can focus all of my energy on my newest location, Mission Repair Express, due to open on 4/1/14 as well. What’s all of the fuss about 4/1? Well, it is April fool’s day…but this is not a prank. In fact, it’s actually our company Anniversary. This is Mission Repair’s year to grow a bit, and what better day to dedicate our newest sites. April 1st will be a fantastic day for all of us here.

What does it mean for you? Well we are celebrating the early completion of our corporate headquarters and move with an amazing discount code…I would tell you what it is, but you’ll have to read our Newsletter to actually find out the savings. How do you get our newsletter? Just sign up from our website. The signup form is on every page of the site on the lower left hand side (“Nav left” for those webmasters out there).

Once you do, you’ll receive a copy of our newsletter with the current discount. This one expires on 3/5/14, so signup fast and get in on it.

Have a great day! Ryan

**HINT: The newsletter coupon will give you 20% off your order**

What Is Got Repair?

Hello M:R Nation –

We receive a lot of requests per day to explain what our “Got Repair” Lifetime  Warranty actually is. Please allow yourself a few moments to read some of the information below…

• Think of it as “The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.

• Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.

• Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.

• Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

• Compare it to AppleCare + from Apple.  Read our blog about the savings here!

 

You can think of it as many things, but when you boil it down, its simply in place so you NEVER have to pay full price again for the same repair on that Smartphone, Tablet, or Laptop again! There is no catch. You automatically qualify for this warranty by using Mission:Repair the first time around and if you decide that you don’t want to pay the lower service fee, we will gladly let you pay full price again 🙂 Of course I’m joking.

So, if you are trying to choose a service center, please take this benefit into account. That mixed with our free shipping + our multi-year award winning service are just a few things to consider!

Cheers, Troy

Good Morning!

Good Morning M:R Nation –

I hope everyone has had a great weekend. Mine included a a toy car, a toy car launcher and my eye ball… Ouch! I’m sure my 3 year old son didn’t mean to, but it definitely seemed calculated. Luckily my eye is feeling better today and I am ready for what Monday has to offer.

Something I have wanted to post for a long time is our Top Selling Products list. Like on most e-commerce sites, this is something you can find on various pages of missionrepair.com , but why not make it easy for you and just post it here? Below you will see data directly from out “back end” stats numbered 1-6. They have in no way been manipulated

MISSION REPAIR TOP SELLERS

1)  4th Gen iPod Touch BLACK Front Glass/Digitizer & LCD Repair

2 ) iPad 2 Glass and Digitizer Front Panel Repair Service – Black

3) Samsung Galaxy S II (T-Mobile) Glass Screen Repair.

4) iPhone 4 Front Glass Screen Repair. Touch Screen Repair Service.

5) iPad 2 Glass and Digitizer Front Panel Repair Service – White

6) Kindle Fire Screen Repair Service | Amazon Kindle Fire Screen Repair

As you can see, this list is mostly filled by Apple products, but our other repairs such as HTC, Samsung and Motorola services are getting up there! It looks like a Samsung repair service already found its way to up to the # 3 position. This list is always changing. There is just no way to tell whats going to break next!

I’m sure we will be seeing more of each other today, but until then –

Cheers, Troy!

HTC Touch 2 Screen Repairs = Success!

Good afternoon blog readers. We are nearing 300,000 UNIQUE readers on the Mission Repair Blog (we’ve got an employee incentive to reach that goal by 12/31/10) and I know that a lot of you are repeat visitors, thank you very much for coming back!!

My guys just brought me a new service that I’d like to tell you about. Remember that we are in this for the long haul and we want a long term, solid, reputable business. This is why we are always expanding our service line and we’ve launched another new service today for the HTC Touch 2! It’s the HTC Touch 2 screen repair (we are also offering other HTC Touch 2 repairs as well including LCD repairs, charging ports, logic boards, etc). . .

We received a customer’s unit in for repair:

And within 24 hours of receipt, it’s shipping back to the customer looking perfect:

Yet another thing to talk about here at Mission Repair. It’s kinda fun!! I’m not yet done for the day so I’ll be back soon. The press is calling Texas, I need to do a quick interview.

Ryan