Good Morning!

Good Morning M:R Nation –

I hope everyone has had a great weekend. Mine included a a toy car, a toy car launcher and my eye ball… Ouch! I’m sure my 3 year old son didn’t mean to, but it definitely seemed calculated. Luckily my eye is feeling better today and I am ready for what Monday has to offer.

Something I have wanted to post for a long time is our Top Selling Products list. Like on most e-commerce sites, this is something you can find on various pages of missionrepair.com , but why not make it easy for you and just post it here? Below you will see data directly from out “back end” stats numbered 1-6. They have in no way been manipulated

MISSION REPAIR TOP SELLERS

1)  4th Gen iPod Touch BLACK Front Glass/Digitizer & LCD Repair

2 ) iPad 2 Glass and Digitizer Front Panel Repair Service – Black

3) Samsung Galaxy S II (T-Mobile) Glass Screen Repair.

4) iPhone 4 Front Glass Screen Repair. Touch Screen Repair Service.

5) iPad 2 Glass and Digitizer Front Panel Repair Service – White

6) Kindle Fire Screen Repair Service | Amazon Kindle Fire Screen Repair

As you can see, this list is mostly filled by Apple products, but our other repairs such as HTC, Samsung and Motorola services are getting up there! It looks like a Samsung repair service already found its way to up to the # 3 position. This list is always changing. There is just no way to tell whats going to break next!

I’m sure we will be seeing more of each other today, but until then –

Cheers, Troy!

We’re flying around here – announcing the HTC Flyer Repair!

Hello everyone, it’s been a wild time. This back to school season has all of us here at the Mission Repair base busy and we’re thrilled about it.

We are happy to announce another new employee today, Dave Lensen has started to assist in the shipping and receiving department. We’re committed to keeping our 24 – hour turn around times and working hard to do so!

Cracked HTC Flyer

Additionally we’ve added several new services this week. 19 new ones to be exact. We’ll start first with the HTC Flyer screen repair

The HTC Flyer is a portable 7-inch tablet with a digital pen that can do more for you than you can imagine. From creating masterpieces with a stroke of a paintbrush, to taking multimedia notes or even signing digital documents, HTC Flyer puts you in control of any situation. With streaming movies at a touch of your finger, HTC Flyer turns any moment into something special.

This tablet market is seeing some amazing development and we’re happy to be the company to assist with these cracked screens. Remember that we also include our “Got Repair” benefits on HTC Flyer Screen Repairs so if you ever crack or break that screen after we repair it, just give us a call!

So there we go for now. I have 18 more blogs to write about the other 18 new services added. I’ll be spreading them over the next few days so stay tuned!

Best, Ryan

Why pay for iPhone or MacBook Diagnosis?

Good afternoon friends, here at Mission Repair we’ll never charge for diagnosis.

I’ve noticed that there are many companies in the iPod and iPhone Repair market that are charging customers for diagnostic services. Since our inception, Mission Repair has offered FREE diagnosis on ANY product we service. This is just one of the ways that Mission Repair extends it’s value to the public.

Low on cash? How about a $0 diagnosis fee from Mission Repair!

When I see companies charging for diagnosis, it appears to me that they are trying to make money and have little or no confidence in their business. I get it. The diagnosis fee a safety net. It’s an easy way to make money…If the repair is not possible, too expensive, or just too aggravating to the technician, the customer still pays up to $25. I’ve seen it so many times before. Here at Mission Repair our customers never pay for diagnosis or diagnostics fees. If the device ends up being beyond economic repair, the customer doesn’t need to pay us $25 to tell them that. It’s just seems fair to me. I’d rather rely on my awesome staff to make sure the repair needed is WORTH paying for and we don’t want to bait our customers into using our services with a $25 commitment.

We continue to believe (and I say it on the phone all the time) that the customer always remains in control of the repair. We want the customer experiencing value and trustworthiness.

The bottom line is that we don’t want to stop customers from trying our services. This is why we continue to offer FREE diagnostics on your electronic devices. We don’t overcharge for repairs and our customers have the final say on what they are comfortable paying. If our repair price is ever out of the customer’s price range, they don’t pay. We also try to keep our pricing simple and provide all of our popular repair service pricing up front.

Whether you’re looking for an iPod to be repaired, iPad, iPhone, Apple Computer or Cell phone, we strive to remain the industry leader and a customer favorite.

Thanks, Ryan

Plog bost.

Hello all- it’s that time of year. Tax season. You’d better get those babies done cause you only a couple months to go! It’s a hassle, but you can’t avoid it right? Please, those that are avoiding taxes need not respond, I don’t want to know 😉

So in anticipation, I’m lowering a few prices on the website. It’s my stimulus plan for those in need and want a high quality electronics repair at a great price. Remember we also offer do-it-yourself repair kits and with the help of a technician over the phone you might just be able to get your trusty iPod or iPhone working on your own!

That’s why Mission Repair is here, and this simple plog bost (um, I mean blog post) is just a reminder that we LOVE to keep your expensive electronics running. It’s a much better deal than buying something new every time you have a hiccup with a device.

iPhone repairs and Cell phone repairs at Mission Repair. And if you live outside of the State of Kansas, we don’t charge sales tax. Hows that for savings? Mission Repair cutting your 2011 tax bill!

Thanks, Ryan

HTC HD7 Repair = Success!

Good afternoon folks, we’ve just launched a brand new service for the HTC line of cell phones, the HTC HD7 Screen Repair. This new HTC Smartphone boasts Windows 7 operating system and it seamlessly brings together work, play and family. It features the largest screen on a Windows phone, and it can break very easily!

Here’s a unit that we received broken:

And here it is after the repair fully functional and ready to ship after our QA process:

Once again, I love adding new products and services to our website – it’s the Mission Repair way and we’ve really thickened our line of Smartphone services lately. Need to know more? Give us a call at 866-638-8402 to talk to a friendly service representative!

Thanks, Ryan

HTC Phone services on the move!!!

Before I get to business, let’s talk about Word Flipper. What is word flipper you might ask? Just a cool little website I stumbled upon yesterday. Let me say that again:

˙ʎɐpɹǝʇsǝʎ uodn pǝlqɯnʇs ı ǝʇısqǝʍ ǝlʇʇıl looɔ ɐ ʇsnɾ ¿ʞsɐ ʇɥƃıɯ noʎ ɹǝddılɟ pɹoʍ sı ʇɐɥʍ

You might have guessed it. Word Flipper “Flips” your words for ya. Check it out and have some fun. I know, I’m probably 2 years too late on this one, but I had to talk about it anyway. It’s the risk I take blogging about things I find on the internet, but heck trust me it makes Facebook posts very cool. . .

OK, onto business. I was going to send this blog out earlier today, but to be honest we’ve had a line in the front office of walk-in business all morning, so it’s been a bit distracting and busy. Does everyone have the day off today?! I have somewhat of a break at this point, I checked in with Marc our webmaster, and we’re just about ready to “press” all of the new HTC cell phone repair services that we are offering. Here’s a partial list of phones we are servicing:

HTC Google G1
HTC Evo
HTC Droid Eris
HTC Desire
HTC Aria
HTC HD2
HTC Hero
HTC Incredible
HTC My Touch
HTC Touch Slide
HTC Nexus
HTC Tilt 2
HTC Touch
HTC Touch Pro
HTC Touch Pro 2

We’ve definitely launched into a new world over here at Mission Repair with our extensive list of popular cell phone and smartphone repair services. We are populating these categories as we speak so check back by the end of the day to see all of the related services and prices LIVE. Right here from your friends at the Award Winning Mission Repair.

Have a good weekend, Ryan

Mission Repair Open House = Success!!

Hello everyone. It’s been a heck of a day here at Mission Repair. . .we are wrapping up our open house and we had a fantastic turnout of folks that flowed through from about 11am to 3pm. . .I didn’t have a formal count but every time I turned around there was a new group of faces waiting to meet us (100’s of faces today!). Thanks to everyone that attended and made this day a special one for us!! We started the day with a ribbon cutting and the entire company gathered up to take a pic:

After the outdoor event (what a beautiful day too!) we opened up the doors to the business. First stop. . .Mickey the Cotton Candy Man in the lobby. I was able to get first draw on some fresh candy:

Then we moved up to the Mission Repair cafe for a hot catered lunch and drinks:

Finally, as the grand finale, we gave away several prizes including the new legendary iPod Touch Gen 4 with Facetime. Yeah, it was a great event! To be brutally honest, when I organize these types of things it’s very time consuming and distracting. Sometimes I even wonder if it’s worth doing. Then the day arrives, the turnout was great, I made a lot of new friends, and we were even able to take in about 40% more walk-in repairs today than normal.

More importantly though, my employees were able to participate, take a little time to hang around during the workday and have a meal as a group. Without them, this business is nothing. As a business owner, it’s easy to get wrapped up in the stress of “business” and as we all know, life in general. It’s also easy to take your employees for granted – I know, I’ve been taken for granted and even taken advantage of by others I’ve worked with. Mission Repair is built around pride, confidence, understanding and trust. From my perspective, it’s how the world should work. I’m trying my best.

I want to give a special thank you to the Esau family for showing up as a force. It’s good to have “my house” filled with great people!

Thanks, talk to you soon, Ryan

P.S. That 20% coupon for repairs today is still good until midnight! See my previous blog post for details!