Duck, duck, GOOSE!

Hello friends-

Tayler (you might have met her working at Mission Repair Express) was managing the front desk yesterday and saw a large bird walking by the front window…only to be followed by an entire army of geese that were apparently unafraid of the traffic, construction and people that occupy the downtown area of Mission, Kansas!

This is an unusual sight for such a busy street. There are thousands of cars that pass in front of our store each day and it’s not a good place for wildlife in my opinion. These geese were unaware of the apparent danger…either that or they really wanted to do some window shopping in our neighborhood!

Speaking of window shopping, the City of Mission is starting a contest shortly that involves all of the businesses in the shopping district. This will really only apply to our local customers that visit us in Mission, Kansas however if you’re one of the lucky shoppers that enter a drawing (you’ll be able to enter at our shop – Mission Repair Express very soon!) the city will be raffling off $100 in gift certificates to shop in the downtown area every week.

Again, Mission Repair Express will be a “drawing signup location” and there’s no cost to enter the drawing. It’s just for fun and to boost your shopping allowance when you win! More details coming soon about this contest, we’ll be in touch.

Until then, take care, I’ll be back soon.

Ryan

HTC Droid Incredible 4G LTE Front Glass Screen Repair!

Hello M:R Nation –

The HTC Droid Incredible 4G LTE has been a favorite smartphone of ours for a little over a year now. Our technicians love to service them and we even have a couple of people in house that went out and bought one after seeing how “Incredible” they actually are! Is it surprising that we all don’t have iPhones? We are an equal smartphone opportunity organization :-)…

As incredible as they are, there is still one very major flaw to contend with. When you drop it, the screen usually cracks :-(.  We can repair that cracked screen for you in no time with our award winning HTC Droid Incredible 4G LTE Front Glass Screen Repair service!

We will bring your HTC Droid Incredible 4G LTE into our repair facility, place it in front of one of our professionally trained technicians and repair it with the highest quality part on the market. The part itself is actually a full screen assembly that houses the LCD, digitizer and outer glass layer. So if any or all 3 of those components are cracked, broken or unresponsive, we have you covered with this service!

Cheers, Troy

What Is Got Repair?

Hello M:R Nation –

We receive a lot of requests per day to explain what our “Got Repair” Lifetime  Warranty actually is. Please allow yourself a few moments to read some of the information below…

• Think of it as “The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.

• Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.

• Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.

• Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

• Compare it to AppleCare + from Apple.  Read our blog about the savings here!

 

You can think of it as many things, but when you boil it down, its simply in place so you NEVER have to pay full price again for the same repair on that Smartphone, Tablet, or Laptop again! There is no catch. You automatically qualify for this warranty by using Mission:Repair the first time around and if you decide that you don’t want to pay the lower service fee, we will gladly let you pay full price again 🙂 Of course I’m joking.

So, if you are trying to choose a service center, please take this benefit into account. That mixed with our free shipping + our multi-year award winning service are just a few things to consider!

Cheers, Troy