Nationwide Repairs a Reality!

Hello there blog readers!

For most of you, it’s already common knowledge that we offer repair services to the entire USA, but lets review our mail-in procedures so we can all avoid a few simple unnecessary mistakes that can ruin the process for everyone.

largepackage

Sending in an iPhone?  This box is too big!

1.  You can use our “email label service” that will allow you to print out an address label on a normal sheet of printer paper from your home or office, which you can tape to the outside of your package for shipment INTO Mission Repair!  Of course you can always send your device into us using your own shipping service, but our email label service is easy!

2.  Speaking of packaging, we have a few simple rules that everyone should follow.  Do not send your device into us in an envelope!  Envelopes do not provide enough protection for sensitive electronic devices but if you do use an envelope, you should expect that additional damage will be incurred on the way into Mission Repair, or even loss of the device entirely.  If we receive an empty envelope, there’s not much we can do to help to recover your device.

Use about 2” of padding to protect your device on the way into us and use a box that will be a good size for the device plus the padding.  FedEx, UPS and USPS offer FREE BOXES to those that use the corresponding services.  Remember, if you’re deciding to have that expensive iPhone or iPad repaired, you’re going to want to treat it with respect even if it has a cracked screen.  Once we get it, we’ll take care of that!

3.  If you’re not using our “email label service”, you should insure your package for it’s replacement value.  Remember that even if you insure an iPhone for $1000 and if it’s lost or damaged in shipping, you will only receive the current market value of the device itself – apps, software or “extras” will hold no value; and only if it’s packaged correctly.  So it’s a good idea to do a simple eBay search on your device to see what a current market value would be, then insure your package for that amount.

For more tips and advice on shipping, you can view our shipping instructions on our website here that have been available for 8 years.  The bottom line is that if you follow some simple and easy instructions, your device will be moved from your location, into Mission Repair, and back to you in perfect shape.

Have a great morning, Ryan

Mission Repair Locations – for iPod, iPhone, Tablet and Computer Repairs

NATIONWIDE MAIL-IN SERVICE

We are still the best in the business at Mail-In Repairs. We’ve been there from the beginning and will be there until the end. There are thousands of customers every month that have their devices repaired and if you’re one of the many that doesn’t want to make a trek out of the house, our exclusive mail in services are for you.

Screen Shot 2015-09-02 at 10.48.34 AM

Shipping your device to us? Please place your order on our website and follow our shipping instructions. Need help placing your order? Give us a call at 1-844-459-0105 or email sales@missionrepair.com.

LOCAL WALK-IN SERVICE – OPEN 7 DAYS A WEEK!
We also take local walk-ins with no appointment necessary! Want your device repaired while you wait? Ask us about our express service and view the map below for our locations.

Business Hours:
Monday – Friday: 10am – 7pm
Saturday – Sunday: 10am – 5pm
CLOSED MAJOR HOLIDAYS

Lenexa, Kansas Store
OPEN FOR BUSINESS!
9214 Marshall Dr.
Lenexa, KS 66215
913-353-9233

Mission, Kansas Store
OPEN FOR BUSINESS!
5604 Johnson Dr.
Mission, KS 66202
913-284-0994

Lakewood, Colorado Store
OPEN FOR BUSINESS!
3234 S. Wadsworth Blvd.
Lakewood, CO 80227
720-897-6297

We’ll see you here! Have a great morning, Ryan