Now that’s what a cracked iPad looks like.

Good morning,

Every now and again I’ll snap a picture of a device that we receive for repair and share it here on the blog.  Some are normal “cracks” and bends; others are smashed up pretty good.  For some reason, my blog readers love looking at smashed units…so Carl at my Mission, Kansas store sent this picture to me last night:

Now that’s what a cracked iPad is supposed to look like, right?

I often wonder how these things happen…obviously this unit was dropped…but the exact story gets lost in the repair sometimes.  This unit appears to have been “dragged” along the concrete, like it fell off the roof of a car or slid down the driveway.  Most of the time, it doesn’t matter to us “how” it happened, but knowing sometimes satisfies the curiosity!

Have a cracked iPad Screen?  No problem.  We will take care of that repair for you, just drive on down to one of our locations (no appointment necessary) or give us a call and we’ll send FedEx to pick it up from your location anywhere in the USA.  Yes, even where you live, wherever that may be.

844-459-0105.  Ryan

Have that family tablet repaired in time for Christmas!

Hi there everyone, Santa may be filling his sleigh with amazing presents for you, but maybe there’s something that Santa can’t deliver – but Mission Repair can!

Every year we have thousands of customers send in their devices for repair each December, and a lot of them are scrambling to get their devices repaired as Christmas presents! That’s right, this is a present that you can’t get in stores, and you can’t get from Santa (he doesn’t have any elves that repair electronics!) but you can get from Mission Repair.

iPad repairs are a huge selling service here at Mission Repair and we have parts in stock and incredible prices. We won’t bring it to you in a sleigh, it’ll arrive via FedEx or you can just stop by one of our locations! If you get your orders in now, there’s plenty of time to get it back before the Christmas holiday so don’t delay!

Happy Holidays, Ryan

Why use Mission Repair when I can go to the repair guys down the street?

Hello there,

We do get calls every day and have heard many times before:

“Why should I use Mission Repair when I can go to the repair shop that just opened down the street from my house?”

It’s true, it appears that this business we’re in is getting pretty popular. Apparently everyone wants to get in on the industry, but I can confirm that it’s not easy to do. Repairing these delicate devices, offering a warranty, advertising, hiring, and running a location (multiple in our case!) takes a lot of effort and know-how. Let me give you an example…

We received an iPad Air in for glass screen repair…very typical for Mission Repair, so it was received, bar-coded and sent to a technician:

This repair started off like any other until we opened it up, and it was immediately apparent that someone else had already *tried* to perform the repair. We called the customer to confirm this, and he should have chosen Mission Repair in the first place.

Upon opening the device, we immediately discovered that the glass was SUPERGLUED down. This is a huge no-no. Super Glue outgasses and melts plastic and rubber. Is there plastic and rubber inside of an iPad? You bet. Not to mention it cakes up and makes rework a bear:

Once we got the screen lifted up, this company even left the protective plastic cover that MUST be peeled off before it’s installed. It was still on there!

That’s Ok, the screen was wrecked anyway, so we can fix that for sure. Then as we took the screen off, there was a gold pin broken and missing on the digitizer connector which would explain why the customer was having issues with the “touch” function. It’s hard to see, but we’re pointing to it here with a pointed tool:

So add all of these up and now the customer needs a logic board repair, and new glass panel and a little bit of extra labor to clean (as best we can) the Super Glue from around the frame so that the new glass will sit level.

This was a perfect unit for me to write about, but I feel terrible for this customer and he said that “I had it repaired locally and been having problems with it since it was repaired”. If you’re going to go with one of the new guys they can’t all be bad…

But you can expect that a repair company that doesn’t have 8 years worth of repairs is going to have some learning curves. You just don’t want them learning on your device!!

Stick with the experts; stop by one of our locations or simply give us a call because we service every address in the USA via our mail-in program that is the best in the country. Questions? 844-459-0105.

Thanks, have a great day. Ryan

Mission Repair Locations – for iPod, iPhone, Tablet and Computer Repairs

NATIONWIDE MAIL-IN SERVICE

We are still the best in the business at Mail-In Repairs. We’ve been there from the beginning and will be there until the end. There are thousands of customers every month that have their devices repaired and if you’re one of the many that doesn’t want to make a trek out of the house, our exclusive mail in services are for you.

Shipping your device to us? Please place your order on our website and follow our shipping instructions. Need help placing your order? Give us a call at 1-844-459-0105 or email sales@missionrepair.com.

LOCAL WALK-IN SERVICE – OPEN 7 DAYS A WEEK!
We also take local walk-ins with no appointment necessary! Want your device repaired while you wait? Ask us about our express service and view the map below for our locations.

Business Hours:
Monday – Friday: 10am – 7pm
Saturday – Sunday: 10am – 5pm
CLOSED MAJOR HOLIDAYS

Lenexa, Kansas Store
OPEN FOR BUSINESS!
9214 Marshall Dr.
Lenexa, KS 66215
913-353-9233

Mission, Kansas Store
OPEN FOR BUSINESS!
5604 Johnson Dr.
Mission, KS 66202
913-284-0994

Lakewood, Colorado Store
OPEN FOR BUSINESS!
3234 S. Wadsworth Blvd.
Lakewood, CO 80227
720-897-6297

We’ll see you here! Have a great morning, Ryan