Technical Difficulties! (Resolved)

Hello everyone –

The issues on our blog are resolved! For the past few weeks when visiting our site www.missionrepair.com, the link to the blog, which has been down, is now up and live….wohoo! Strangely enough while my entire staff was unable to view the blog from our office computers, I could view it on my iPhone without issues?!?

Needless to say, when purchasing a business, there are always some challenges in the transition. Well as it turns out, the employee that setup the blog for Mission Repair some 7 or 8 years ago did the common thing and used his name and email when setting everything up. Smooth sailing for years… until I attempted to renew the domain and pay the renewal for the coming year. Ryan of course had paid the service year after year without a hiccup, but now  a new CC and my name caused Word Press to question who the owner is/was. I do not fault them, security is important and not just letting anyone take your blog or website over is very important! The staff at Word Press (the company that hosts the blog) were doing their job to make sure to protect that information of the listed owner yet also help me with the transition to take ownership of the blog. Needless to say after chasing down emails and chat sessions, and proving we were the true owners, Word Press was speedy in their effort to make the updates and get the blog back up and live on the web!

Thank you all for your patience during the past few weeks as we sorted things out. The lesson to reflect upon and one I won’t soon forget….just like backing up your personal data, it’s always important to keep accurate records and review that backup on a regular basis.

Thank you all again for your patience and continued support on the blog, website and of course in our stores!

Jeff

Mission Repair New Store Hours!

Hello all –

Well in this case… the worm is a great deal and fast service!

I hope you all are having a great day today! Here at Mission Repair we are working tirelessly to change the game up and bring more convenience, great service at no added cost. Keeping the same quality and service with no added cost but making sure we are here to fit your busy schedule. We are now open 7am to 7pm Monday thru Friday! Saturdays will remain 10am to 5pm. (I have to let my tech’s sleep in one day a week!) Mission Repair is geared up for summer and we want to offer an “EarlyBird” special for those of you that head in to the office early. Just drop your device off between 7am and 8am Mon-Fri and we will have it ready the same day at no additional cost to you on popular Apple and Samsung smartphones/tablets.

 

Let us make your early morning drop off easy! Come see us at one of our retail locations starting next week. While we normally charge a nominal fee for same day service, the “EarlyBird” special lets you keep your cash and we take care of your device the same day!

One more added benefit of trusting Mission Repair to be your one stop shop for repairs and accessories for your mobile life!

Look forward to seeing you bright and early Monday morning!

Jeff

Presidents’ Day Sale Extended!

Presidents’ Day Sale Extended! Save 15% Now Thru Saturday 2/20/16!
Yes, you heard it right…we didn’t send a blog earlier in the week with a Presidents’ Day Sale so it’s time that you heard from us.  We’re offering 15% off your next full-price repair at Mission Repair.  Simply use coupon code “GEORGE” to receive 15% off on your new order now through Saturday 2/20/16 at Midnight.  If you visit one of our locations, just show us a copy of this newsletter and we’ll be happy to extend this discount when you stop in for a repair.

Have a great weekend,
Ryan
(Please remember this coupon cannot be combined with any other coupon or discounted repair price including “Got Repair” discounted repairs.  Valid on new orders only!)

TV Repair at Mission Repair?

Hello again friends,

Well, it’s not official yet.  However since we have an amazing component level soldering staff and we’re repairing logic boards and other highly technical repairs in house, we are going to give a few items a try.  Our logic board repair division is growing rapidly, and if you’re a skilled component level technician and looking for employment, you should send us your resume!

1. Flat Screen Televisions

We understand that TV’s drop in price so quickly that there are not a lot of feasible repairs at times; however when your TV fails just out of warranty, it may be cost effective to have a repair performed unless you just like buying TVs and are prepared to do so.  Like the gadget repair industry we are in, there is a viable economic limit when something fails, and we always try to provide the best pricing to ensure usability of your expensive electronic devices.

2. Bose Sound Systems

Casey was kind enough to take this sale into our repair lab, and the customer states that “it doesn’t work”.  We are digging into this unit and if we can find a common or relatively simple solution for repair, we will begin providing services on these units as well.  We know that these systems are expensive to buy, so why not offer repairs on them as well?  Time will tell.

We’ve had requests for Radar Detectors, GPS units, and Beats Headphones as well.  We explore options as they come to us, but I feel a few new product lines heading to market from Mission Repair soon.

Last thing…when you search “screen repair” on Google, we will sometimes come up as a viable option.  However we have received multiple calls for “screen door repair”, and I want to let you know that we are not “screen door technicians”.  Just for clarification!  🙂

Take care, Ryan

This is never good…

Good afternoon,

My son Casey was driving home from work last night then he pulled over and called me.  He said “there’s steam coming from the engine”.  His truck was starting to overheat, and it was 30 degrees out!  Not good.

We got him home, and there was radiator fluid now leaking out of the engine compartment.  Obviously we had a leak in there somewhere.

I was able to to a little troubleshooting today:

He’s got a bad radiator.  It’s leaking from the top seal and just blowing all of the coolant out.  Super sweet.  So this morning I had to get him into the office, and tomorrow he will be most likely borrowing my truck to get to work again unless I get myself out of bed on a Saturday to take him in…I’ll probably opt to stay at the house 😉

So now we are down to “when” we will install this beauty.  When is a good time to work on a 2002 Toyota Tundra in sub-freezing temperatures?  There’s not a lot of good answers here; but you can be certain that we will be working on this project when Casey has his next day off!

Guess what buddy, you’re going to learn how to install a radiator this weekend!  How does Sunday sound?

So if you’re looking for me, I won’t be in the office this Sunday even though we are open.  I’ll be in the garage neck deep in anti-freeze and rusty bolts.  Wish me luck!

Have a good weekend, and good luck to you if you’re doing any auto repairs.  I’ll be with you in spirit.

Ryan