Hi again everyone…we hear it every day.
Yes there probably is a guy on some social media page offering iPhone Repairs and his advertisements sound appealing…
But when it comes down to a valid repair, can you trust a guy that’s working out of his basement or from his house? It’s possible I suppose…but in today’s world if the “business” comes to you, please make sure that they are bonded and insured for such activities. Otherwise, if something happens while on your property (or even in a “neutral” place), do you know who is responsible? YOU!
Also – please don’t ask about color conversion, Red, blue, pink etc. – because these are counterfeit parts and illegal for sale! I would most certainly stay away from anyone selling or touting illegal parts. Apple never made a pink iPhone so how is someone getting trustworthy parts for it?!?
What you’ll find when you call these ads in many cases is a person performing repairs and services on the “side” and you’ll reach them on their cell phone – which can be ok – if you don’t mind risking your device to an individual that you might not ever be able to get a hold of again or worse – may damage your unit beyond repair and also take your money. With all of the scares about Craigslist and the number of police reports about fraud, thefts and physical bodily harm that can come from meeting someone on Craigslist or from an otherwise “shady” business…it’s just not worth the $10 savings that you might receive in my opinion!
The truth of the matter is that most of these “businesses” are NOT legitimate. Some are, but anyone doing repairs in their spare time and making money…needs to have a business license, pay taxes, provide receipts and a long list of other requirements just to operate LEGALLY. A legally operated business will stand behind their services, have insurance, a staff that will answer the phone, have a business entity established and reports their income to the IRS legally.
Think about it- if you deal with a person that doesn’t report their income to the IRS – which is illegal by the way – there’s very little accountability for them to do the right thing.
The point of this post is that we here at Mission Repair do operate “above the table”. That is, we do have an established business entity with a Federal Employer Identification Number, we do pay our taxes, we do have several physical locations, we do have a toll-free customer service line that is answered 7 days a week and we do care about our customers.
So how do we combat the “lower priced” guys that operate from their apartment? When confronted with an ad for a service that we offer that is lower priced the sell is easy- we just explain that we offer 1 year warranties, our Got Repair benefits that come with each screen repair, we are always available 7 days a week for our customers and that we encourage walk-in business without an appointment. The bottom line is that we’ve are approaching 270,000 completed repairs at Mission Repair and we have the talent to back up our claims!
If a customer still chooses to use someone on Craigslist, that is fine with us. However we have fixed countless “Craigslist Repairs” for customers. Buyer beware!
Ok, that’s enough bashing on Craigslist. In fact, it’s not Craigslist that is the issue, because I use it from time to time. A couple of years ago I bought my son’s vehicle on there and it turned out to be a great deal!
Last tidbit- it’s not always cheaper and it DOES pay to shop around!
Have a great day, Ryan