Mission Repair now accepting “Pay with AMAZON” payments!

Hello there friends,

Just a quick post to let you know that if you absolutely LOVE to checkout with your Amazon account, that you can now do so on the Mission Repair website!

https://www.missionrepair.com/shoppingcart.asp?

When you are ready with your order on our website, you can opt to checkout normally (with VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER or PAYPAL) but now you have the choice to checkout with your pre-existing Amazon Account.

For those of you that love using your Amazon account and don’t feel like typing up a whole new account on Mission Repair, we understand. We listened. We are ready.

Have a great day, Ryan

Cyber Monday Sale!

Screen Shot 2015-11-27 at 4.09.30 PMYou don’t want to miss Cyber Monday!

It’s the night before our BIG Cyber Monday Sale and we’re releasing our “never-been-so-low” specials to you, our Blog Readers, before the big event. Even though Cyber Monday is tomorrow we’re giving you a sneak peek!

We are geared up for our busiest day of the year and it never disappoints. So stop by one of our walk-in locations or place your order online while this Cyber Monday Sale lasts! Now is the time to get that cracked screen repaired or non-functioning battery replaced. We have over 50 products on sale at 20% off with coupon code ‘BUYNOW’. This sale only lasts Monday, November 30th, 2015.

Click here to see a list of specials that are 20% off on Cyber Monday (Coupon Code Required). . .happy shopping!

If you have any questions regarding a repair service, contact us during our normal business hours at 1-844-459-0105 or email sales@missionrepair.com. See you tomorrow!

Sleep tight, Ryan

Black Friday is Here!

We hope you had a Happy Thanksgiving. Black Friday is here!

We hope you are enjoying time with your family this weekend. With Thanksgiving gone, that can only mean one thing – Black Friday is upon us. If you are searching for holiday gift ideas – look no further. Each year we service many devices as “gifts” and with our Black Friday sale, you can see why.

Screen Shot 2015-11-27 at 7.22.17 AM

Today we have special store hours at all of our locations.  We got up nice and early and opened to the public at 6:00am and offering a whopping 20% off of all of our services to our customers that visit us today!  Be sure to BRING IN THIS COUPON to receive the discount.  In years past, we’ve had huge success early in the morning, and we will close at 2:00pm.  Why 2:00pm?  It’s so we can still get your repairs done AND get to the Mall before they close down, so we can get our shopping done!

Remember Mission Repair’s 20% repair sale for all new walk-in customers today from 6:00am to 2:00pm.

We’ll see you here, it’s a lot of fun!
Ryan

(Coupon cannot be combined with any other discount, including Got Repair. Only valid today 11/27/15.)

Cracked iPhone 6? We know.

Hello there technology fans,

Well you’re probably a fan of technology until something like this happens to your phone:

IMG_2650

SMASH!!

How in the world is this thing even still working?? Well, we do get in iPhone 6 screen repairs everyday and some of them are even worse than this. I feel frustrated for some of our customers that bring these in and say “I didn’t even drop it that hard” or “I put it in my purse and pulled it our looking like this” because I know that most people don’t intentionally break their device. In fact, most people claim that they didn’t even really know how it happened…

I will tell you one thing: with the cold weather arriving all across the US, it’s good practice to NOT LEAVE YOUR CELL PHONE IN YOUR CAR in freezing weather. We’ve done similar articles about leaving your iPhone in your car on a hot day, but the cold can be just as damaging. Moving a frozen device, turning it on, and taking it into a warm room can be disastrous.

I have personal experience refurbishing Mac computers. Many years ago, when I was the General Manager at a Mac Repair business, we used to purchase pallets of Macs that needed to be reworked. Well, we’d get them off of the semi truck in the winter, and wouldn’t allow them to reach room temperature before turning them on…and when we did this I found out that the yield was much worse that if we were working with “room temp” devices.

So, if you let your phone freeze overnight, just simply bring it inside and let it sit for 1-2 hours before turning it on. You’ll be much safer in the long run and FaceBook will still be there 😉

Take care, Ryan

Thanksgiving Holiday Hours

Good morning turkey lovers!

Just so you know, we’ve changed our business hours on our website for this week, and it is going to be a busy one!

Screen Shot 2015-11-23 at 10.34.31 AM

Yes, we will be closed on Thursday of this week for the Thanksgiving holiday, but we also have limited hours on Wednesday 11/25/15 – we will only be open at our locations from 10am to 2pm.  This will give our employees a chance to close up a little early

Then on BLACK FRIDAY, the day after Thanksgiving, 11/27/15, we will be open from 6am to 2pm ONLY.

Black Friday is one of our biggest days and we’re going to start early, so if you haven’t already done so, it’s time to sign up for our newsletter now so you can get in on the Black Friday specials that only happen at this time of year!

The Holidays are here, and so is Mission Repair.  Thanks I’ve got some more fun stuff to talk about shortly!

Ryan

 

 

It’s a good idea to insure your package when you send it to Mission Repair!

Hello there friends,

It’s getting mighty scary out there since Halloween is right around the corner. I don’t know why but we are really immersed in this Halloween season. I’ve also already had my fair share of “fun size” candy bars here at the office!

I wanted to talk about another scary scenario; while we take in mail-in repairs every day from across the USA, there are times that the shipping service makes mistakes. Take this package that we received today for example:

IMG_2601

No, there isn’t an accordion in this box, there was actually a Microsoft Surface 2 in there that somehow miraculously wasn’t damaged more than expected. A good amount of bubble-wrap took care of that.

But this is a reminder then when you send in your devices, it’s just a good idea to add “replacement value insurance” on your package in case it arrives in worse condition than this one did. We all know that things can happen, and our shipping carriers are not perfect.

“Boo” — there’s your scare of the day from Mission Repair 😉

See you tomorrow! Ryan

But what happens if I break my phone the second time?

Good morning friends,

We get repeat customers every day. This is just a fact of the business, and if you drop your phone and crack the screen once, it’s a drag. But let’s say you have it repaired and then drop it again; you might just be plain mad!!

That’s why I came up with a program that’s exclusive to Mission Repair. Other companies have tried to copy our program, but we pioneered this benefit for OUR customers. That’s why we get more repeat and loyalty from our customers than the next “pop up” repair business down the street. Let’s discuss it.

Screen Shot 2015-05-27 at 10.47.18 AM

The number one service we perform is fixing cracked screens for many different products. Even worse, we’ve seen many repeat customers for the same repair. Mission Repair wants to stand out among the competition by offering benefits with our repairs that other businesses don’t.

Allow us to elaborate:

Think of it as “The Real Lifetime Warranty”. Check the competition. When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired. What good is a lifetime warranty on a piece of glass that only fails when it breaks? Our “Got Repair” program covers re-repairing damaged glass and screens.

Think of it as a “Thank You” for coming back to Mission Repair. If you have your device repaired with us, you already know that it can be broken. And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair. We would make more money by charging you full price but you may decide not to repair your device more than once. Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.

Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.

Think of it as the opposite of “Insurance”. Insurance is just that. You buy insurance “in case” something happens to your unit. If nothing happens, you still pay. Additionally, most insurance plans require a deductible and stringent rules to filing a claim. Our “Got Repair” benefits cost you nothing up front. Rather, we charge a small service fee for any repeat repair. You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

Compare it to AppleCare + from Apple. Read our blog about the savings here!

Let’s see how it works in real life:

Order a service that includes the “Got Repair” Benefits. Our iPhone 3GS Glass Repair Service is an excellent EXAMPLE and the product picture looks like this on our website:

228-4021-1

We’ll then perform our Award Winning Service like usual and get the repaired unit back in your hands. We are in the business of Nationwide 24 Hour Service and while-you wait repairs for walk-in customers.

(DRUMROLL, PLEASE)

Then at ANY TIME in the future, if you break this same iPhone 3GS Glass again we’ll repair it for a $20 “Got Repair” Service Fee. Remember, you can have the same unit re-repaired as many times as you’d like, there is NO LIMIT. NOTE – THIS IS AN EXAMPLE OF THE IPHONE 3GS GOT REPAIR SERVICE FEE. DIFFERENT FEES APPLY TO DIFFERENT REPAIRS.

Mission Repair, The Intelligent Choice. Need to use your Got Repair benefit? Just call your nearest Mission Repair location and tell the representative “Got Repair!”. We will set your Got Repair order up for you.

FAQ’s and Terms of the “GOT REPAIR” program.

Thanks for reading, talk to you again soon. Ryan