Holiday hours approaching!

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Happy Holidays from all of us at Mission Repair!

We wanted to share our holiday hours with you so you are aware of a few special days that we have coming up.

December 24th, 2015 – we are open 10:00am to 3:00pm.
December 25th, 2015 – we will be closed.
January 1, 2016 – we will be closed.

Otherwise, our normal business hours will be observed and we will be happy to see you soon.

Have a great end of 2015!
Ryan

Top ways we hear how people ruin their iPhones.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life! We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

iphonewater

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Mission Repair now accepting “Pay with AMAZON” payments!

Hello there friends,

Just a quick post to let you know that if you absolutely LOVE to checkout with your Amazon account, that you can now do so on the Mission Repair website!

https://www.missionrepair.com/shoppingcart.asp?

When you are ready with your order on our website, you can opt to checkout normally (with VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER or PAYPAL) but now you have the choice to checkout with your pre-existing Amazon Account.

For those of you that love using your Amazon account and don’t feel like typing up a whole new account on Mission Repair, we understand. We listened. We are ready.

Have a great day, Ryan

Cyber Monday Sale!

Screen Shot 2015-11-27 at 4.09.30 PMYou don’t want to miss Cyber Monday!

It’s the night before our BIG Cyber Monday Sale and we’re releasing our “never-been-so-low” specials to you, our Blog Readers, before the big event. Even though Cyber Monday is tomorrow we’re giving you a sneak peek!

We are geared up for our busiest day of the year and it never disappoints. So stop by one of our walk-in locations or place your order online while this Cyber Monday Sale lasts! Now is the time to get that cracked screen repaired or non-functioning battery replaced. We have over 50 products on sale at 20% off with coupon code ‘BUYNOW’. This sale only lasts Monday, November 30th, 2015.

Click here to see a list of specials that are 20% off on Cyber Monday (Coupon Code Required). . .happy shopping!

If you have any questions regarding a repair service, contact us during our normal business hours at 1-844-459-0105 or email sales@missionrepair.com. See you tomorrow!

Sleep tight, Ryan

Black Friday is Here!

We hope you had a Happy Thanksgiving. Black Friday is here!

We hope you are enjoying time with your family this weekend. With Thanksgiving gone, that can only mean one thing – Black Friday is upon us. If you are searching for holiday gift ideas – look no further. Each year we service many devices as “gifts” and with our Black Friday sale, you can see why.

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Today we have special store hours at all of our locations.  We got up nice and early and opened to the public at 6:00am and offering a whopping 20% off of all of our services to our customers that visit us today!  Be sure to BRING IN THIS COUPON to receive the discount.  In years past, we’ve had huge success early in the morning, and we will close at 2:00pm.  Why 2:00pm?  It’s so we can still get your repairs done AND get to the Mall before they close down, so we can get our shopping done!

Remember Mission Repair’s 20% repair sale for all new walk-in customers today from 6:00am to 2:00pm.

We’ll see you here, it’s a lot of fun!
Ryan

(Coupon cannot be combined with any other discount, including Got Repair. Only valid today 11/27/15.)