Why you should use MFI certified charging cables!

While everyone loves a bargin.. and a cheap charging cord you grab at the checkout of any number of stores from a gas station to Walmart seems like you just saved big! Well, here at Mission Repair we are seeing more and more damaged iPhones and iPads that I believe the only issues are charging related. The customers claim no drops, liquid or any other situation that would cause damage has occurred yet their device won’t power on, won’t charge etc…

If you see brown spots or deformed wire covering (shown on the right in the picture below) which is likely from the cable producing excess heat… throw it away immediately!! If you’re in doubt about your $.99 cent cable.. toss it.

Lightening cables melting

So what could possibly be the issue? We work with several shops and share information. One, in particular, is highly skilled board specialists that continue to report various electronic components on the logic boards been burned up or “blown” like a fuse in your home or car. The reason would seem to point to faulty or cheap charging cables.

First and foremost I am not saying you must only buy Apple branded cables. Belkin, Griffin and multiple other accessory vendors sell legit cables that are “Apple/MFI certified” and have the proper IC chips in them to regulate voltage and not overcharge or burn out circuitry in your device. Follow this link tell if you have legit cables. This picture shows the chip at the end of the MFI certified cable, which many legitimate companies pay a fee to Apple to use. That fee alone is (last I heard) in the $5 range plus or minus depending on the volume. That makes a $.99 cable.. well fake. If you’re getting a “deal” on even those $2.99 cables, it’s probably fake as well. Bottom line it must be an MFI certified cable, and legitimate companies will clearly state the information on the outside of the packing. However, in the world of counterfeiting and fakes, even the packaging can be fake. My best advice is stick with name brands you know and trusts over the years. I usually keep Belkin and Griffen cables at my retail locations as they have been very reliable.


Bottom line would you rather pay $9.99 or more for a cable or get the call from your local repair shop that your new iPhone/iPad that you paid well over $500 is now dead. While some of these are repairable, typically this type of repair is $200+. The surge of electricity can literally kill your device and leave you with a $0.99 glittery pink/red/blue charging cable and a $500 paperweight!

I know it’s painful (cost wise) when you need multiple charging cables but based on the past few months/year of repairs it’s not a matter of IF.. but when that day comes you have an issue. The real danger, of course, is not a dead device but the chance the cheap cable starts a fire and puts you and your family at risk of serious injury or loss of something much more valuable than a phone or tablet.

Please be safe and take the time to inspect your cables!

We aren’t just your average repair center.

Every day we receive calls from customers asking if we fix devices other than Apple Computers and iPhones…the answer is that Apple is only a piece of what do. Mission Repair isn’t just one of these new “pop up” smartphone repair companies that you see on every street corner!

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Yes, we do a lot of Apple repairs there’s no doubt about that. But did you know that we can repair the microphone on your Motorola Droid? Or upgrade the hard drive on your Dell laptop? Maybe you’ve got an iMac that needs a RAM upgrade? Mission Repair is your one-stop shop for your electronics repairs and upgrades.

Check out our full line up at MissionRepair.com or give us a call at 844-459-0105 to speak to one of our friendly representatives.

Here’s a fun little tidbit. When someone searches “screen repair” on the web, we will most likely pop up as a search result. However we have gotten several calls from customers asking if we repair screen doors. I’m sorry, but that’s just not on our list of expertise!! Have a good Friday.


How was your Halloween?

Good morning and Happy November!
Halloween here at Mission Repair was scary…scary fun and scary busy! We had a fun day here at our offices and there’s still just a little bit of Halloween candy left here at the front desk. I’m sure someone will finish it off for us!

We had a ton on trick-or-treaters and even adults dressed up and picking up repairs. Here’s a scary ghost with her repaired iPhone in hand:


We ran a special for giving 15% off your repair if you came in with a costume on…so we had a line from funny to scary to one almost inappropriate costume that I personally found hilarious…but it was all in good fun.

Thanks to everyone that participated in the event at Mission Repair, and we appreciate your business.

Talk to you soon, Ryan

Funny, I feel the same way.

Hi again, it’s been a fun blogging day here at Mission Repair!

I was eating lunch at a new restaurant downtown in Mission, Kansas today and they had a “sandwich board” out front:


It was kind of perfect because I was just thinking the same thing about Mission Repair. We do want to make our customers really happy. Of course! Get it “Mission?” In Mission. About Mission Repair!

So I snapped this pic and wanted to post it. “Nuff said”. Unless you want to talk more about it, just give us a call at 844-459-0105 and we’re here for you!

Take care, Ryan

20% off iPad repair this weekend only!

Don’t get steamed over that broken iPad!

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Take 20% Off That Next iPad Repair This Weekend Only!

There is no coupon necessary, all you need to do is mention this blog and you’ll receive 20% off that next iPad repair. It’s good for the whole range of repairs…from screens to batteries to charging ports to headphone jacks – you get the picture.

There’s no reason to cry over spilled milk, and there’s no reason to get mad about an accident. They happen. The bottom line is if you visit one of our locations now through Sunday November 1, 2015 at 5:00pm, we will repair your iPad at 20% off our normal prices if you mention this blog! No, this coupon doesn’t apply to iPhones, iMac repairs or anything other than iPad repair services.

Not local to us? No problem, you can get the same deal if you call us (1-844-459-0105) during normal business hours. Ask to speak to a representative, tell them that you read this blog, and that you’d like 20% off on your iPad repair order. All you need to do is call Friday, Saturday or Sunday to set up your new order!

This is a friendly “thank you” from all of us at Mission Repair!

(Offer cannot be combined with any other coupon or specials, including Got Repair orders. Valid on NEW iPad Repair orders only. Offer expires 11/01/15 at 5:00pm CDT.)

Have a fun weekend! Ryan

Mission Repair is hiring!

Hello there and good morning!

We are looking for a few great employees that are comfortable with customer service, that want to be technicians, like their early mornings (we open at 10:00am!) and want to be part of our growing team to serve our customers.


Did I mention that customer service is of the utmost importance? We are an innovative “forward thinking” company that has several locations and expanding; We’re looking for talented individuals that want a great place to work. With training programs in place, a fun atmosphere and great benefits, a career at Mission Repair is challenging and rewarding. We provide paid sick and holiday time, 2 weeks of paid vacation, excellent medical, dental, and workers comp insurance plans.

We are currently conducting interviews for our Mission, Kansas location and our newest location in Lenexa, Kansas which is opening on 9/1/15!

Mission Repair is seeking a Service and Repair Technician to repair (down to board level) iPods, iPads, iPhones and Android Cell Phones. The ideal candidate will have technical experience in a related industry, however we will train the right energetic, customer service oriented applicant. This is a unique opportunity to be part of a rapidly growing team, critical to Mission Repair’s growth. These positions are located in Lenexa and Mission Kansas.


* Service a large volume of incoming repairs. These are customers that need 100% of your attention. These locations receive end user (walk-in retail) units that arrive daily.
* Create persuasive sales techniques to help our customers choose the correct service or part. The technician’s job will entail speaking to each customer for approval on the repair. We do not over sell our customers.
* Analyze our operation line performance statistics and recommend optimized service solutions.
* Exceed quotas and maintain our lead time promises.
* Ensure that our clients receive the highest level of customer service.
* Have the ability to work unsupervised while prioritizing and delivering timely, high quality work.


* 1-3 years of technical experience, however we are willing to train the right employee
* Proven track record of reaching and exceeding production goals
* Knowledge of iPods or Android Phones a plus
* Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
* Understand user behavior and how technology works and the ability to explain each in ordinary terms
* Excellent communication and presentation skills
* Great team player
* Willing to work 10am to 7pm shifts, including possible weekend shifts from 10am to 5pm.

Send your resume to lennie@missionrepair.com for possible consideration, we are starting new employees immediately!

Thanks, have a great day. Ryan

iPads + School in session = Cracked Glass

Good morning!

There’s a reason that both teachers and students love the iPad. It enables endless opportunities to create hands-on, customizable learning experiences. I’ve seen it first hand after visiting several schools in the area and watching children in the classroom use the iPad like it was always a part of their life. And now it is.


We’ve found many schools with a need for quick and professional service on cracked iPad screens; most institutions implement a fee on the parents for damages; others do not. While many schools are moving to the Apple “1 to 1” program starting as early as elementary school, the repair prospect is an expensive one for both the students and the schools.

This is where Mission Repair steps in. We offer customized programs for schools in the Kansas City area and across the nation. We don’t have restrictions or “deductibles”, and you don’t need to buy a service plan. When you’re in need, simply give us a call or set up a repair online. We will have your iPad up and running and back into your hands in no time. Have you ever seen a 7 year old with an iPad? I have…and I’ve also seen what can happen with a simple “slip, drop or oops!”.

Mission Repair is on hand and standing by.

To Schools: We accept Educational Purchase Orders, and we have been for almost 8 years. We are here for you!

Take care, Ryan