I wanted to talk about another scenario that is worth thinking about when you send your device into us; while we take in mail-in repairs every day from across the USA, there are times that the delivery driver makes mistakes. Take this package that we received recently for example:
No, there isn’t an accordion in this box, there was actually a Microsoft Surface 2 in there that somehow miraculously wasn’t damaged more than expected. A good amount of bubble-wrap took care of that.
But this is a reminder then when you send in your devices, it’s just a good idea to add “replacement value insurance” on your package in case it arrives in worse condition than this one did. We all know that things can happen, and our shipping carriers are not perfect.
Not local? No problem! We specialize in nationwide mail-in repairs!
Short on time? Need to have your device repaired right now? WE CAN DO THAT.
We have a special 1 hour service for our local walk-in customers and we can repair iPads, iPhones, iPods, Macs and Android phones fast.
At first glance, it doesn’t even look recognizable. This is an iPhone 6 that arrived recently at the Mission Repair lab in Lenexa Kansas, and it needed some TLC to say the least.
Sydney got right on it and cleanly removed the shattered screen assembly. She’s not one to mess around and she’s got the technical capability and tenacity to get this tedious job done fast. She’s a “robo-tech”. That’s a compliment!
To answer my own question, no we typically don’t see screens more damaged than this. This one is pretty bad, but fortunately all that was needed was an iPhone 6 screen to be installed and the customer was on their way.
It’s not unusual that I ask my technicians to take a few pictures of phones that are severely damaged…but it is unusual that an iPhone 6 would come into us in this bad of shape! Check out the “before pictures” below:
Of course, this iPhone 6 needed a lot of TLC…but once we replaced the back case and the glass, the rest of the phone was still working. This is a testament to the “ruggedness” of the rest of the phone even though we all know that the glass can break very easily. Obviously this phone was run over or caught in a car door or something. Normally they don’t look this bad. Once repaired, they typically tend to look this good!
So when people ask “can you fix my iPhone?!?”, just take a look at the pictures above and judge for yourself…if it’s not as bad of the first two pictures, there’s a good chance that Mission Repair will be able to help you out. I mean, there’s not much more someone can do to try to test our skills, right? Thanks to my technician Casey for handling this one.
When you are ready with your order on our website, you can opt to checkout normally (with VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER or PAYPAL) but now you have the choice to checkout with your pre-existing Amazon Account.
For those of you that love using your Amazon account and don’t feel like typing up a whole new account on Mission Repair, we understand. We listened. We are ready.