Good Morning!

Good Morning M:R Nation –

I hope everyone has had a great weekend. Mine included a a toy car, a toy car launcher and my eye ball… Ouch! I’m sure my 3 year old son didn’t mean to, but it definitely seemed calculated. Luckily my eye is feeling better today and I am ready for what Monday has to offer.

Something I have wanted to post for a long time is our Top Selling Products list. Like on most e-commerce sites, this is something you can find on various pages of missionrepair.com , but why not make it easy for you and just post it here? Below you will see data directly from out “back end” stats numbered 1-6. They have in no way been manipulated

MISSION REPAIR TOP SELLERS

1)  4th Gen iPod Touch BLACK Front Glass/Digitizer & LCD Repair

2 ) iPad 2 Glass and Digitizer Front Panel Repair Service – Black

3) Samsung Galaxy S II (T-Mobile) Glass Screen Repair.

4) iPhone 4 Front Glass Screen Repair. Touch Screen Repair Service.

5) iPad 2 Glass and Digitizer Front Panel Repair Service – White

6) Kindle Fire Screen Repair Service | Amazon Kindle Fire Screen Repair

As you can see, this list is mostly filled by Apple products, but our other repairs such as HTC, Samsung and Motorola services are getting up there! It looks like a Samsung repair service already found its way to up to the # 3 position. This list is always changing. There is just no way to tell whats going to break next!

I’m sure we will be seeing more of each other today, but until then –

Cheers, Troy!

If I only had $39 Billion laying around. (I’m a couple bucks short)

So did you hear the big news? AT&T (our favorite Apple phone service provider) just bought T-Mobile for $39 billion. They announced the definitive agreement in cash and stock which I assume would be paid over many years, but the agreement has been approved by both companies.

What does this mean for us, the AT&T users? Well hopefully this means that their high-speed mobile broadband service will improve in quality and coverage including all of the little pockets and rural areas where my phone breaks up.

That, and no more T-Mobile Stores. . .interesting! Keep your eyes and ears open for more AT&T and Apple news. I just have a feeling there’s more to come.

Thanks, Ryan

Mission Repair Quality Control. Does the competition stand a chance?

Happy Friday everyone- we are happy to bring another level of expertise and peace of mind when you use Mission Repair as your Apple Service Provider of choice. We have always performed Quality Control and Quality Assurance here in our service lab, but I just wanted to take the time to tell you a little more about it. When you receive a repair back from us, enclosed you’ll find a card that looks something like this:

What you see here is a culmination of work and double checks and pride that goes into each and every repair. On the left, you see your Technician’s name. In this case, it’s Brandon, with his email address and his telephone extension. On the right you see the Quality Control Technician, who is Huck, with his contact information listed as well.

How can we improve this? Let me know. After the technician performs his repair, the device is sent to the Quality Control Department for QA check. The QA Tech then a complete overview and assurance check of the part(s) that were installed, then places the QA Sheet into the box which moves on to shipping.

Could we make the repair process any better? Well of course we make mistakes. Of course we have warranty repairs that we need to perform. The fact is that we just have one of the best RMA rates in the business. That’s good for you and Mission Repair – it just takes a little extra work to make it right 😉

Hey everyone, have a great weekend. I’ll be out BBQ’ing with the family, my sister is up here from San Antonio so I get to spend a little time with the nieces!

See ya, Ryan

1095 Emails. I’m gonna be here a while!

Here’s a quick screen shot of my email inbox as of 4:39pm this afternoon:

I promise that I’m NOT just sitting around watching my inbox grow! I’m am truly trying to reply to each of these as they come in, but come on. I’m only one man 😉

Well, I’ve hired 4 new employees in the last week. Business is really ramping up and it’s obvious that we are in dire need of assistance. My email inbox is living proof of it!

I guess this blog is to inform you that if you’ve emailed me, I’m not ignoring you- I’ll be in touch VERY soon. Thanks for your patience, and as I delegate some of these out to my new SUPER STAFF here at Mission Repair, we’ll get my email back under control! 1095, yikes!

Hey, I needed to brush up on my typing anyway. In fact, why am I here typing this blog when I should be attending to my email? Good question. . .take care I’m outta here!

Ryan

AT&T Maintains its Grip on the iPhone until 2012.

I normally don’t “re-press” news that I see on the internet – however I thought that this was interesting. I read in PCWorld a few minutes ago that Apple and AT&T have struck a deal THROUGH 2012. What happened to Verizon? Oh well. Hang in there Ver’ your chance will come.

I wish AT&T had better service. How about you? You know what I’d like? 4G mobile broadband service. Oops – I’ve said too much, we’ll be back VERY SOON with info on 4G mobile WIMAX broadband. Never heard of it? You will in a month.

OK, well there we have it. AT&T and Apple and the iPhone are on lock down for a couple more years. I guess I’ll let my contract renew and we’ll deal with the issues. Still better than NOT having an iPhone!

Ryan