My iPhone 5 Is No Longer Broken…And No Longer Mine!

Hello M:R Nation –

Earlier last week I wrote about my broken iPhone 5 and the dismal state it was in. Luckily, my iPhone 5 was still warranty and I was able to request service from Apple for the issues. I had mentioned in that post that I would talk about my experience and so here I go.

After receiving the box from Apple, I was faced with quite a conundrum… what am I going to use for a phone while I am waiting? Well, I ignored the question until about 4:45pm, because at 5:00pm Fedex would be knocking on the door to pick up all of our daily packages. I was in a panic and did what any respectable man would do in this situation… beg his boss to borrow his old iPhone 3GS for a few days.

Picture Perfect!

With the 3GS in hand, I wrapped up my iPhone 5, packaged it in the provided box and sent it away. All was well, but I had to get creative with my sim card situation. I had a nano sim card. This would not fit in the large sim slot of the iPhone 3GS. I had to take a large sim card, trace the nano sim pattern onto it and cut that section out. From there, I fit in the nano sim and SUCCESS! I was back in the game of digital life.

I have to tell you, I understand that the iPhone 3GS in not that old, but going back to it really made me miss my iPhone 5. It has made me think twice before complaining about the battery life…which I do on a daily basis.

So I pained though the slow processing power and horrible resolution of the iPhone 3GS ( which is only that way because I am used to the 5) for about two days until a package was delivered to me from Apple. What I received was no shock. Apple had completely replaced my phone. It was scratch-less, glowing and beautiful, but just not MY phone. Being in the business that I’m in, I have come to learn that there is a certain sentimental value that personal devices brings and I just experienced it first hand. I remember every drop, every scratch and every picture taken with that phone and I kind of miss it.

Overall, I am happy with my in warranty service experience. It was kind of hard to get it started, but once I was able to order the box, it went off without a hitch. As you can see in the above photo, the iPhone 5 takes perfect pictures and life is good once again! If I ever have an in warranty issue, Apple is the place to take it. If its out of warranty Mission Repair is the only choice :-)!

P.S. The battery life is still horrible on this replacement.

Cheers, Troy

Thursday Coupon!

Hello M:R Nation –

I have a couple free moments and I wanted to shower you with a Thursday coupon! This coupon will be valid until midnight tonight. Why a coupon you ask? Well, its for no good reason at all.

So if you find yourself in need of a Galaxy S III repair or maybe an iPad 2 Glass Repair use coupon code: thursday15 for a whopping 15% off of your repair today only! Add this to our free shipping and BOOM, thats the sound of a great deal!

Till we meet again!

Cheers, Troy

Apple TV Giveaway success!

Hello all, as promised we pulled a lucky winner yesterday at noon for our Apple TV Give-Away! If you signed up on our text message subscriber list (you just need to text “REPAIR” to 72727 to get on the list) then you were automatically entered and we randomly drew from this list to find our winner.

Congratulations to Kelly C. from Johnson City, TN. We made the call to Kelly yesterday who answered the phone, and wham! We delivered a HUGE Cyber Monday surprise.

Kelly: the Apple TV is en-route, it’s brand new, and comes with a full 1 year warranty from Apple. Have fun with it and spread the word; Mission Repair is the place to be for great giveaways and amazing service. As it turns out, Kelly is a current customer of ours with an iPod repair service which just goes to show that working with Mission Repair pays off!

Happy Holidays everyone, Ryan

Free Apple TV from Mission Repair!

That’s right! We’re giving away a BRAND NEW Apple TV. We will be drawing at random one lucky winner from our new TEXT SUBSCRIBERS list ONLY. We have less than 1000 people on this list so far (much lower than our email subscriber list which is close to 20,000 people now) and if you sign up and are on our TEXT SUBSCRIBERS list, we will draw one lucky winner on Cyber Monday. You might have seen our new banner on our website:

Cyber Monday is on November 29th, 2010 and as usual, it’s the busiest day of the year for us here at Mission Repair. So we are going to commemorate the season by giving away a new Apple TV to a deserving subscriber. No purchase necessary. All you need to do is text “REPAIR” to 72727 and you’re automatically entered into the drawing. We will post pictures of the drawing and the winner on Cyber Monday!!

Get on that list today as your chances are good. Who knows, maybe you’ll be getting that Apple TV for Christmas 😉

Thanks, Ryan

Reliable MacBook Screen Repair at Mission Repair!

Hello all – we’ve been so busy working on our iPhone promotions and iPhone Protect Me™ Plans, I don’t get a chance to talk much about our full line of Apple MacBook repairs. We’ve pioneered a way for end users to receive high-quality MacBook, MacBook Pro and even Unibody MacBook Repairs from any location in the US at unbeatable prices.

For example- if you take your trusty Black or White 13″ MacBook to an Apple Store or an Apple Service Provider (which charges Apple’s repair rates) you’ll find that the screen replacement will cost you about $700.

No, this is not a hybrid Zebra MacBook!

Not here at Mission Repair. In the same example, we only charge $189. Yes, we use the SAME make and model replacement screen that Apple and Apple Service Providers use. However, we also install it within 24 hours upon receipt and it is installed by an Apple Certified Technician. How do we have such a remarkable price? Our business is setup and designed for service. We are not in the market to sell you a replacement computer. We are in the business to keep your computer alive!

So next time you need an Apple Laptop Repair, give us a call first. I promise you’ll be thrilled!

To wrap up this blog post, I’m offering $20 off our phenomenally low 13″ Black or White MacBook Screen Repair to bring the total price down to $169 for the glossy version or $189 for the matte version, installed with a 1 year warranty. Yeah, you like it, it’s OK to admit it 😉 Just use coupon code “macbooklcd” when checking out online or when you call in to get this fantastic deal! This coupon expires on June 15th, 2010.

Thanks again for all of our loyal readers, you make the world go ’round.

Ryan