Technical Difficulties! (Resolved)

Hello everyone –

tech diff

The issues on our blog are resolved! For the past few weeks when visiting our site www.missionrepair.com, the link to the blog, which has been down, is now up and live….wohoo! Strangely enough while my entire staff was unable to view the blog from our office computers, I could view it on my iPhone without issues?!?

Needless to say, when purchasing a business, there are always some challenges in the transition. Well as it turns out, the employee that setup the blog for Mission Repair some 7 or 8 years ago did the common thing and used his name and email when setting everything up. Smooth sailing for years… until I attempted to renew the domain and pay the renewal for the coming year. Ryan of course had paid the service year after year without a hiccup, but now  a new CC and my name caused Word Press to question who the owner is/was. I do not fault them, security is important and not just letting anyone take your blog or website over is very important! The staff at Word Press (the company that hosts the blog) were doing their job to make sure to protect that information of the listed owner yet also help me with the transition to take ownership of the blog. Needless to say after chasing down emails and chat sessions, and proving we were the true owners, Word Press was speedy in their effort to make the updates and get the blog back up and live on the web!

Thank you all for your patience during the past few weeks as we sorted things out. The lesson to reflect upon and one I won’t soon forget….just like backing up your personal data, it’s always important to keep accurate records and review that backup on a regular basis.

Thank you all again for your patience and continued support on the blog, website and of course in our stores!

Jeff

Mission Repair New Store Hours!

Hello all –

Well in this case… the worm is a great deal and fast service!

I hope you all are having a great day today! Here at Mission Repair we are working tirelessly to change the game up and bring more convenience, great service at no added cost. Keeping the same quality and service with no added cost but making sure we are here to fit your busy schedule. We are now open 7am to 7pm Monday thru Friday! Saturdays will remain 10am to 5pm. (I have to let my tech’s sleep in one day a week!) Mission Repair is geared up for summer and we want to offer an “EarlyBird” special for those of you that head in to the office early. Just drop your device off between 7am and 8am Mon-Fri and we will have it ready the same day at no additional cost to you on popular Apple and Samsung smartphones/tablets.

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Let us make your early morning drop off easy! Come see us at one of our retail locations starting next week. While we normally charge a nominal fee for same day service, the “EarlyBird” special lets you keep your cash and we take care of your device the same day!

One more added benefit of trusting Mission Repair to be your one stop shop for repairs and accessories for your mobile life!

Look forward to seeing you bright and early Monday morning!

Jeff

Apple iPhone 5SE

IPhone 5SE

Hello all –

If you have been following the news releases or the Mission Repair blog, there has been plenty of reviews and opinions about the new 4″ iPhone 5SE. The best news is the LCD screen, should the worst happen, is the same part as the iPhone 5S. Although the cables are slightly different, this should keep repair part costs within reason for this new iPhone! I’ll keep you updated as the parts become available. If you purchased the iPhone 5SE I’d love to hear what you think about it.  Leave a comment below. 

Have a great day!

Jeff

Go Chiefs! Otterbox Defender Cases coming this week!

Hello everyone –

Your requests have been heard and your wish is granted! The full protection cases you desire are coming to Mission Repair this week! I’ve secured a U.S. vendor that has all the great accessories you prefer to protect your device and bling out your smartphone or tablet. The Chief’s fans will love the new iPhone 6 case from Otter with the official licensed Chief’s logo on the back. Now it’s easier than ever to show your team spirit for the upcoming 2016/17 season!

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GO CHIEFS!!!

This is just one of many colors and style choices arriving this week in our Lenexa showroom. We will be adding Spigen, Griffin, Speck, Belkin and many other name brands at competitive prices. Picking up your phone from a recent repair? Ask about our in-store specials and receive a discount on your accessory purchase. Cases, chargers and tempered glass all in store and ready to go!

Look forward to seeing you in our Lenexa store!

Jeff

PLEASE! It’s worth the effort.

Hello there and good morning friends,

I wanted to talk about another scenario that is worth thinking about when you send your device into us; while we take in mail-in repairs every day from across the USA, there are times that the delivery driver makes mistakes. Take this package that we received recently for example:

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No, there isn’t an accordion in this box, there was actually a Microsoft Surface 2 in there that somehow miraculously wasn’t damaged more than expected. A good amount of bubble-wrap took care of that.

But this is a reminder then when you send in your devices, it’s just a good idea to add “replacement value insurance” on your package in case it arrives in worse condition than this one did. We all know that things can happen, and our shipping carriers are not perfect.

Check out out shipping instructions page if you want to see what we really recommend.

I just want to make sure that your repair goes smoothly! 😉

Talk to you later, Ryan