Mission Repair: Spring Price Drops!

Good afternoon all!

I know many of you, just as I do, look for a good deal on about anything you purchase these days. I found myself over the past few weeks talking with Groupon about their services and what it could do for Mission Repair. I look for competitive pricing but at the same time refuse to use the bottom of the line parts as the quality just doesn’t hold up. I research my competitors as well and finding some of them offering Groupon deals. Well I will save you the time and effort to buy the groupon.. We already have prices as low as those so called “deals”, simply walk in, or mail in your device and enjoy the Mission Repair difference. Fast friendly service and quality repairs at prices the other guys have to  offer “discounts” to match.

Mission Repair has parts in stock and technicians ready to serve you, simply come in to one of our retail locations and get your device back in working order asap! You can also mail your device to us, or call toll free 844-459-0105 for assistance.  We back all of our parts and labor with a 1 year guarantee and always willing to help out repeat customers. I know the feeling of replacing my windshield on my car and literally within 24 hours have another crack from a rock! We feel your pain and will help you out if you luck just doesn’t go your way and you need a 2nd repair.

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We look forward to serving you and helping you get your phone, computer or tablet back in like now condition. Please don’t hesitate to call us (844-459-0105) or email (sales@missionrepair.com) us for any questions you may have!

Have a great day!

 

Why you should use MFI certified charging cables!

While everyone loves a bargin.. and a cheap charging cord you grab at the checkout of any number of stores from a gas station to Walmart seems like you just saved big! Well, here at Mission Repair we are seeing more and more damaged iPhones and iPads that I believe the only issues are charging related. The customers claim no drops, liquid or any other situation that would cause damage has occurred yet their device won’t power on, won’t charge etc…

If you see brown spots or deformed wire covering (shown on the right in the picture below) which is likely from the cable producing excess heat… throw it away immediately!! If you’re in doubt about your $.99 cent cable.. toss it.

Lightening cables melting

So what could possibly be the issue? We work with several shops and share information. One, in particular, is highly skilled board specialists that continue to report various electronic components on the logic boards been burned up or “blown” like a fuse in your home or car. The reason would seem to point to faulty or cheap charging cables.

First and foremost I am not saying you must only buy Apple branded cables. Belkin, Griffin and multiple other accessory vendors sell legit cables that are “Apple/MFI certified” and have the proper IC chips in them to regulate voltage and not overcharge or burn out circuitry in your device. Follow this link tell if you have legit cables. This picture shows the chip at the end of the MFI certified cable, which many legitimate companies pay a fee to Apple to use. That fee alone is (last I heard) in the $5 range plus or minus depending on the volume. That makes a $.99 cable.. well fake. If you’re getting a “deal” on even those $2.99 cables, it’s probably fake as well. Bottom line it must be an MFI certified cable, and legitimate companies will clearly state the information on the outside of the packing. However, in the world of counterfeiting and fakes, even the packaging can be fake. My best advice is stick with name brands you know and trusts over the years. I usually keep Belkin and Griffen cables at my retail locations as they have been very reliable.

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Bottom line would you rather pay $9.99 or more for a cable or get the call from your local repair shop that your new iPhone/iPad that you paid well over $500 is now dead. While some of these are repairable, typically this type of repair is $200+. The surge of electricity can literally kill your device and leave you with a $0.99 glittery pink/red/blue charging cable and a $500 paperweight!

I know it’s painful (cost wise) when you need multiple charging cables but based on the past few months/year of repairs it’s not a matter of IF.. but when that day comes you have an issue. The real danger, of course, is not a dead device but the chance the cheap cable starts a fire and puts you and your family at risk of serious injury or loss of something much more valuable than a phone or tablet.

Please be safe and take the time to inspect your cables!

Kansas City! We have multiple locations to serve you.

Good morning!

The Kansas City market has been good to us, and I wanted to make sure that everyone knows that we’ve got two locations to help customers with iPad repair, iPhones, Samsung Galaxy repairs, computers or iPods, we’re the business that has been around for 8 years doing so.Screen Shot 2015-09-23 at 10.55.18 AM

We get customers from Olathe, Lenexa, Overland Park, Mission, Spring Hill, Leavenworth in Kansas and as even as far as Independence, Raymore, and Harrisonville in Missouri.

You can decide which is closer:

Mission Repair
14343 W 100th Street
Lenexa, Kansas 66215
(844) 459-0105

or

Mission Repair
5604 Johnson Drive
Mission, Kansas 66202
(913) 284-0994

Remember that we also offer pickup and delivery for those of you that are out of state, and we’ve got while-you-wait services on most repairs, it’s not necessary but you can call ahead if you’re interested.

Thank everyone for the continued support!

Have a great day.

Jeff

Now that’s what a cracked iPad looks like.

Good morning,

Every now and again I’ll snap a picture of a device that we receive for repair and share it here on the blog.  Some are normal “cracks” and bends; others are smashed up pretty good.  For some reason, my blog readers love looking at smashed units…so Carl at my Mission, Kansas store sent this picture to me last night:

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Now that’s what a cracked iPad is supposed to look like, right?

I often wonder how these things happen…obviously this unit was dropped…but the exact story gets lost in the repair sometimes.  This unit appears to have been “dragged” along the concrete, like it fell off the roof of a car or slid down the driveway.  Most of the time, it doesn’t matter to us “how” it happened, but knowing sometimes satisfies the curiosity!

Have a cracked iPad Screen?  No problem.  We will take care of that repair for you, just drive on down to one of our locations (no appointment necessary) or give us a call and we’ll send FedEx to pick it up from your location anywhere in the USA.  Yes, even where you live, wherever that may be.

844-459-0105.  Ryan

Apple 1:1 School Repair Program at Mission Repair

Hello there friends,

We’ve got a lot to talk about as we have made some simple changes in our Apple One to One School Repair program – if you didn’t already know, we offer repairs to schools around the country to assist in their efforts to maintain student devices.

Not only is this something that we have been doing for over 8 years (even before the One to One Program was released) and we’re happy to report that we are providing services for even some “Apple-Distinguished Schools” as time has progressed.

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Why?  It’s a matter of economics.  There are scenarios that Mission Repair is a far better fit for some school districts than AppleCare.  Apple has done a good job of selling units and service programs, but they don’t do something that Mission Repair does, and that’s offer a better price on a service for a unit that has already been repaired once before.

It’s called our Got Repair program, and it’s the shining light that schools are looking for.

The best part about it is that even if you use our services as an “end user”, you get the Got Repair benefit automatically on our screen repairs.  Just check it out on our site, and you may know why Mission Repair stands above the rest.

Take care, Ryan

What kind of tablet did you need repaired?

Good afternoon,

We just got a call from a customer asking if we fixed ASUS tablets…and the fact is that we do! Mission Repair offers the most complete line of tablet repairs– more than anywhere else you’ll find on the Internet.

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Don’t see a tablet on our list?  It’s OK, give us a call!  We are adding new services constantly, and maybe we just haven’t quite gotten your device on our list yet.

We service thousands of tablet screens for schools across the country, and many Apple One to One Schools enjoy the expedited services we offer here at Mission Repair.

Thanks for reading, don’t live with that cracked screen for too long!

Talk to you later, Ryan

Why use Mission Repair when I can go to the repair guys down the street?

Hello there,

We do get calls every day and have heard many times before:

“Why should I use Mission Repair when I can go to the repair shop that just opened down the street from my house?”

It’s true, it appears that this business we’re in is getting pretty popular. Apparently everyone wants to get in on the industry, but I can confirm that it’s not easy to do. Repairing these delicate devices, offering a warranty, advertising, hiring, and running a location (multiple in our case!) takes a lot of effort and know-how. Let me give you an example…

We received an iPad Air in for glass screen repair…very typical for Mission Repair, so it was received, bar-coded and sent to a technician:

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This repair started off like any other until we opened it up, and it was immediately apparent that someone else had already *tried* to perform the repair. We called the customer to confirm this, and he should have chosen Mission Repair in the first place.

Upon opening the device, we immediately discovered that the glass was SUPERGLUED down. This is a huge no-no. Super Glue outgasses and melts plastic and rubber. Is there plastic and rubber inside of an iPad? You bet. Not to mention it cakes up and makes rework a bear:

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Once we got the screen lifted up, this company even left the protective plastic cover that MUST be peeled off before it’s installed. It was still on there!

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That’s Ok, the screen was wrecked anyway, so we can fix that for sure. Then as we took the screen off, there was a gold pin broken and missing on the digitizer connector which would explain why the customer was having issues with the “touch” function. It’s hard to see, but we’re pointing to it here with a pointed tool:

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So add all of these up and now the customer needs a logic board repair, and new glass panel and a little bit of extra labor to clean (as best we can) the Super Glue from around the frame so that the new glass will sit level.

This was a perfect unit for me to write about, but I feel terrible for this customer and he said that “I had it repaired locally and been having problems with it since it was repaired”. If you’re going to go with one of the new guys they can’t all be bad…

But you can expect that a repair company that doesn’t have 8 years worth of repairs is going to have some learning curves. You just don’t want them learning on your device!!

Stick with the experts; stop by one of our locations or simply give us a call because we service every address in the USA via our mail-in program that is the best in the country. Questions? 844-459-0105.

Thanks, have a great day. Ryan