Virus and Malware Alert!

Hello everyone –

I can’t think of many things that upset me more than people taking advantage of other people for the sake of profit. And, this week I’ve seen more than my fair share of customers who’ve come into my Lenexa store with some nasty malware on their computers. If your computer has this pop up…. you have likely been a victim.

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First few steps….

1) DO NOT PANIC

2) DO NOT CALL THEM

3) Call Mission Repair

While this may seem self serving… I can assure you if you read on you will understand that a moderately priced malware/virus removal service from Mission Repair or any local, trusted shop will save you hundreds of dollars. Not to mention, an education in what NOT TO DO and what NOT to download or click on!

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While his face may look friendly, he’s a con artist, and scammer of the worst kind. These things happen typically when you install “free” software, and leading you to believe that they can make your computer 300% faster! Wrong… they are injecting malware that takes over your browser and will lock you out of your own computer. They have you hooked… and unfortunately, if you call them it can cost you hundreds, if not thousands of dollars over time. In reality they may have you on the hook every six months for a very, very long time.

The good news, is I’m happy to talk about this with anyone that will listen. While Mission Repair does charge a nominal fee for our malware and virus removal services, it’s literally less than 10% of what I’ve heard these scammers will charge you. The major difference is we will clean 100% of their programs and nasty malware from your computer vs just hiding it for a later date. We were able to successfully clean this computer (screenshot above) today by removing a nasty little program called “Shoppytool”. I won’t get super technical here but know that it took several hours to track down this specific malware issue and remove.

In the meantime, be safe online, and as the old saying goes… “if it sounds to good to be true, it probably is”.

Have a great day!

Jeff

Hey, did you text me?

Hi there iPhone friends,

Have you read the latest news that’s circulating on the internet about the iPhone? I saw this on CNN this morning, and thought it was worth the blog.

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A nasty computer bug in Apple’s iOS allows anyone who sends an iPhone a certain text message to shut it down. Apparently CNNMoney independently tested the message and can verify it works. You send the special text message — and the receiving iPhone immediately crashes. It comes back on by itself after 15 seconds.

This isn’t devastating, but it is annoying and Apple will make a fix available. But some users have already started complaining that an alternative version of the code permanently disables iMessage — until you delete the conversation.

It’s difficult to know what’s wrong at this point, and Apple has not yet explained what’s happening but said in a statement: “We are aware of an iMessage issue caused by a specific series of unicode characters, and we will make a fix available in a software update.”

It’s unclear if someone stumbled on this code by accident — or was specifically looking for ways to wreak havoc.

My guess is that it was intentional. Mac computer users have been sheltered from the virus/malware/bloatware attacks that can plague Microsoft and Android systems…maybe it’s just time for the hackers to get their hands in the fruit bowl.

Good luck, if you have problems with this, you can give us a call at 866-638-8402 and we’ll help you out.

Take care, Ryan