Text us, we’re all about communication!

Hello everyone, this is another Mission Repair first- we’ve launched a text campaign for those of you that have a text enabled mobile phone. (Yeah, that’s our demographic!) Simply text “repair” to 72727. Go ahead, do it now, I’ll wait. . . . . . . . . .

OK- now that you’re signed up, you’ll find an immediate coupon code within a text sent to your cell phone. You can use this coupon when you checkout online or when you call in to our customer service center. Additionally, we’ll follow up with a monthly giveaway, even a brand new iPod Touch! Only those that are part of our text messaging campaign will be eligible to win these exclusive prizes from Mission Repair. Remember, you can opt out at ANY TIME by simply replying “STOP” and you’ll never receive a text from us again. But heck, we promise to keep them short and simple and to not bother you more that twice a month. We get it.

OK, there it is, another easy way to stay in touch with Mission Repair and another way to save some bucks when you shop our services.

Thanks, it’s been an unbelievably busy Monday here – it feels great to feel so wanted!

Best, Ryan

BBQ Luncheon here at Mission Repair today!

Well, this is not a formal invitation but. . .

We DO have some leftovers! Here’s a picture of Phil (left) and Austin (right) gettin’ down on some BBQ lunch munchies here at Mission Repair.


We took a break today and had the world famous Oklahoma Joe’s BBQ here in Olathe bring in 10 lbs of smoked meats. Of course we had the usual sides: potato salad, BBQ baked beans, cole slaw, rolls, and bottles of BBQ sauce!! It was so much food we have plenty of leftovers for our Saturday work tomorrow.

As you may or may not know, we are totally submersed in moving our business. We are making some major buildouts in our new space and they are almost done! The contactors have been working around the clock to get us ready to move in next week. Once they are done we can start moving some of the supplies and equipment, with all of the employees to move in on October 16th. Yup, October 16th is a critical day for us!

What this move will do for us is provide us with much more working space for our technicians and customers. This is a welcome change for all of us here and our working lifestyle is going to be much improved. Wait until you see our new breakroom. Yeah, it’s going to be NICE! We will certainly be posting a photo gallery of the new building soon. Stay in touch!!

Best, Ryan

New hire and 5% off your order!

Yup, we’ve hired a new team member, Spencer Liolios that started with us today. Spencer seems like a great guy and a welcome addition to Mission Repair. As you know, the first day on a new job can be quite nerve wracking, but he was on time and prepared for the day. We’ll see if he can make it through the hazing period! 😉

A couple random tidbits that I’ve learned about Spencer just this morning: he’s an avid paintball soldier; he recommended http://www.pbnation.com. He’s a Kansas City native, it takes him about 15 minutes to get to work and is the youngest of 3 kids in the family. He held a 3.5 GPA in school and is going to college in the fall. We welcome Spencer to the team and if you’re so inclined, you can email him here.

In honor of the moment, we’re also offering 5% off your entire order with us here at Mission Repair good now through Sunday 5/24/09. Just enter coupon code “SPENCER” when you checkout online and we’ll take that 5% off immediately. One coupon code per customer per order!

Thanks again for your continued readership. I’ll be back in touch soon!

Best, Ryan

New Customer Testimonials Posted Today!

Hello everyone- I am just heading out to have lunch with an old friend but I had to fire off a quick entry. . .

I just updated our customer testimonials page with new submissions. Every time that I do this (about once per week), I’m always amazed at the responses we get. Well, not amazed that our service is spectacular, but amazed that our customers actually take the time out of the busy schedules to write about their experience with Mission Repair.

The more amazing part is that we do not solicit or directly ask for these submissions. They just flow in naturally from happy customers all over the country. They get nothing in return other than the satisfaction of making our day! In EVERY instance here at Mission Repair, our customer service is our top priority and the responses from these customers help us prove it.

Once again, thank you to all of those that provided submissions. It’s our reference list – period. How could you ever go anywhere else for your repair? 😉

Thanks, I’m heading out to Minsky’s for a pizza, talk to you later!


A little snow and 5% off!

Hello everyone, it’s a winter wonderland out here in Kansas City. I pulled into the office and just had to run outside to take a quick picture of our parking lot that’s quickly being overcome by snow. Ah, the joys of seasons. Frankly, It’s a tough argument to say that you LOVE snow when it’s 10 degrees out and blizzarding. Send me back to Maui on these days!

Winter Wonderland at Mission Repair!

Winter Wonderland at Mission Repair!

So, in the spirit of the season, we’re offering 5% off your entire order (even on sale items like the 13″ MacBook LCD Screen Repair or 15″ MacBook Pro Screen Repair) between now and the end of the year. The coupon code is “SEASONS”. Just use this coupon code when placing your order online or when you call your order in to get 5% off! Remember that the coupon expires on Midnight December 31st, just as the ball drops.

Take care, stay warm, I’m going to go shovel off the entry. Ryan