Retina Macbook Pro Repairs – Now expedited service included!

Hello everyone –

Since purchasing Mission Repair earlier this year, I have been working to bring new repairs, quicker repairs, and a overall high level of customer service without raising prices. I’m excited to bring you quicker turn around times on all Retina Macbook Pro and Macbook Air LCD repairs. We now offer 72 hour turn around once we have received the computer.

 

Partnering with world class suppliers makes all the difference – from parts, repairs, and highly technical repairs (such as the Retina LCD replacement) – allows Mission Repair to bring you added services with no additional cost. Should the unthinkable happen, come by one of our two locations, or box up your computer and ship it in to our Lenexa location.

Thank you again for all your support!

Jeff

Remember – don’t get your MacBook wet!

Good morning,

Water and electronics don’t mix – I’ve talked about it before but I want to discuss a few points again. Is your MacBook waterproof? Not a chance.

It’s more common than you might think; but we receive items in for repair on a daily basis that show signs of liquid damage and without doubt if you get your iPhone wet, you’re bound to see problems unless it is addressed.

My guess is that some of these customers don’t even know that they had a liquid spill or had any contact with water/soda/coffee whatsoever. Sometimes is the unknowing fault of a child or household pet that inadvertently spills or “leaks” onto a keyboard.

For example, here’s a logic board that came out of a 2014 MacBook Pro with Retina Screen; and the device was not displaying video.

If you look closely, and I know that it’s hard to tell; but can you see that chip that is on the logic board that says “Apple 2010”? (It’s actually upside down) It’s about dead center in the picture…there is an IC that is on top of it with slightly green corrosion that is growing from some sort of liquid that got onto the board.

I know, the picture doesn’t do it much justice, and I even almost missed it. For scale, that component just below it is the headphone jack port, which is very small in itself…this was a minute amount of corrosion on the MacBook Pro Logic Board that was causing a major amount of problems!

So I cleaned it up and guess what? Video displayed back on the screen again. This would have been a $680 repair had this customer went directly to Apple…but it was just took me one hour of labor to complete it. The customer makes out and Mission Repair saves the day.

We offer a full-line of liquid damage repairs; but to be realistic, not all of these are repairable. If your MacBook was sitting at the bottom of the lake for week, it’s probably not repairable. But if you spill a cup of coffee on the keyboard of your computer; turn it off quickly and give us a call. We will do our best to save your day too!

Take care, Ryan

 

MacBook Pro Retina Screen Repairs – not an easy task.

Hello there Mac lovers…

Have you ever wondered why the screen on your 13″ or 15″ MacBook Pro with Retina Display looks so amazing?  Yes, the “retina” piece has a lot to do with it – Retina displays have a pixel density that’s so high, your eyes can’t discern individual pixels at a normal viewing distance. This gives content incredible detail and dramatically improves your viewing experience.

The other slightly lesser known fact is that they are assembled in a clean room which mates the LCD with the glass and “seals” the entire assembly from the elements and the environment – The problem with this is that fixing a cracked screen or glass cannot be done by the “casual” technician.  They are simply too hard to separate without the proper tools and techniques.

We recently had a customer try to make the first attempts at removing a glass panel on his own:

Can you see that discoloration in the middle of the screen in that picture?  That where he tried to heat it up.  He said that the glass bubbled out like a balloon, and when it cooled it returned to “normal” shape.

Yes, heat is part of the process, but you cannot put these screen assemblies into an oven, in front of a space heater or use a hairdryer to correctly remove the glass.  Physics simply doesn’t permit it.  Kudos to this customer for trying to resolve this repair on his own; it how I got started in the business (repairing stuff on my own), but this was like starting to hike by trying to conquer Mt. Everest.  Not likely!!

At Mission Repair, we have repaired thousands of MacBook Pro Retina Screens; and our pricing beats the competition, and most certainly beats Apple’s replacement price by a few hundred dollars!

If you find yourself in a bind and have a cracked MacBook Pro Retina Display, do not try to do it yourself – you may end up causing more damage than you want to deal with.  Give us a call 844-459-0105 or you can place your order online here.  We’re ready to help you.

Ryan

 

I’m a fan!

Hello there, I just talked a few minutes ago about liquid damaged units, but let’s move on to something that most people never think about:

DUST.

Yes, I’m sure you clean the outside of your computer from time to time…or at least the cleaning lady does it, right?  Well I bet you’re one of the millions of computer users that never opens their laptop to clean the inside.  Why would you want to?

Did you know that simply having dust inside of your computer can cause it to fail?  I spoke to a former PCB designer who stated “Dust causes arcing and can cause shorting and certainly fail an entire electrical circuit (LIKE A MOTHERBOARD!).  Additionally while it wouldn’t conduct full current flow per se, the suspended particles are able to carry electric charge and differences between the charges of the particles allows dust to have conductivity.”

So above is a picture of a fan inside of a Mac laptop…you can visually see the dust buildup on the blades.  Also, take a look at this logic board from the same unit:

The “dust bunnies” are accumulating and can simply cause issues in the long run.  Remember, dust CAN conduct electricity (similar to water, metal or human skin!) and that’s BAD for all of these exposed solder points. Why not open up your computer and blow it out once in a while?  If you’re not up to it, we’ll be happy to take care of it here at Mission Repair…and we can even do it while you wait – for a small service charge.

However, don’t wait until it’s too late…once the dust shorts out your logic board, you’ll be in for a much bigger repair bill; over something that should be considered preventive maintenance.  Now even Apple, Inc. doesn’t expect you to do this on your own…but they should.  Cleaning the outside of your computer is important, but cleaning the inside could double the life expectancy.  Take it from me, I’ve seen thousands of units just like the one above and dust can be the worst silent killer of your computer.

Have a good night, sleep tight, don’t let the dust bunnies bite!

Ryan

Water and electronics don’t mix.

Good morning,

Water and electronics don’t mix.  Unless your electronics are waterproof that is!

It’s more common than you might think; but we receive items in for repair on a daily basis that show signs of liquid damage and without doubt if you get your iPhone wet, you’re bound to see problems unless it is addressed.

My guess is that some of these customers don’t even know that they had a liquid spill or had any contact with water/soda/coffee whatsoever. Knowing can be a key.

For example, here’s a logic board that came out of a 2014 MacBook Pro with Retina Screen; and the device was not displaying video.

If you look closely, and I know that it’s hard to tell; but can you see that chip that is on the logic board that says “Apple 2010”? (It’s actually upside down)  It’s about dead center in the picture…there is an IC that is on top of it with slightly green corrosion that is growing from some sort of liquid that got onto the board.

I know, the picture doesn’t do it much justice, and I even almost missed it.  For scale, that component just below it is the headphone jack port, which is very small in itself…this was a minute amount of corrosion on the MacBook Pro Logic Board that was causing a major amount of problems!

So I cleaned it up and guess what?  Video displayed back on the screen again.  This would have been a $680 repair had this customer went directly to Apple…but it was just took me one hour of labor to complete it.  The customer makes out and Mission Repair saves the day.

We offer a full-line of liquid damage repairs; but to be realistic, not all of these are repairable.  If your MacBook was sitting at the bottom of the lake for week, it’s probably not repairable.  But if you spill a cup of coffee on the keyboard of your computer; turn it off quickly and give us a call.  We will do our best to save your day too!

Take care,  Ryan