Toot toot!

Hello friends, that’s me blowing my horn. It’s not a huge horn, it just goes “toot toot!” I try not to do that too much, but I just got this email sent over via our Mission Repair Website today:

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Website Visitor Request

Requester email: XXXXXX@gmail.com
Description: I was very pleased with my recent experience with Mission: Repair in Olathe. Not only did you save me a lot of $$, but I was in and out in less than 30 minutes. I feel as if you are very honest & reliable. I was telling my friends about my experience and one of them chimed in with a similar positive experience. Thank you, Bobbi L.
Website address: http://www.missionrepair.com/Articles.asp?ID=642
Location: United States
Visitor environment: Browser: Safari (534.59.10)
OS: Apple MacOS 10_6_8
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I remember this customer. I was in the front office at the time, saw her bring in her MacBook Pro…and stated that it was making a “whining” sound. The Apple Store said that it “wasn’t” the hard drive, so I opened it up!

What I found was a failing logic board fan. The bearing can go out on these guys faster than you’d like, and I had a new one in stock. I cleaned the inside of her laptop out, showed her the failing fan, installed a new one, powered it up and “VOILA!” the annoying sound was gone.

It was a good lesson for me too because it’s a reminder to all that those fans are there for a reason. When they start “talking” to you like this one did, it’s time to have it replaced. Once they fail it could cause the entire system to overheat and shut down permanently. Bobbi did the right thing and nipped it in the bud. She brought it here (after the Apple Store 😉 for a repair that was not only fast but affordable. Thanks for your business Bobbi!

Take care, Ryan

iChat- it’s a wonderful thing!

Hello everyone-

With multiple sites operating, and even within my own building, we use iChat with video conferencing on a daily basis here at Mission Repair.

This morning, Albert and Tayler up at our Mission Repair Express Store asked for a short video conference and I snapped a quick screenshot:

Screen Shot 2014-09-17 at 11.07.13 AM

It’s a great way to stay connected to every employee and is truly an efficient way for us to communicate. A decade ago, I might have had to drive up to my other locations to have a “face to face” meeting – but now with iChat and my built in cameras, I can see things and check in on expressions, morale, issues and questions from the comfort of my desk. Thank you Apple!

Of course, there are lots of other video conferencing applications and programs for Mac and PC’s alike; however if your camera isn’t working correctly, you’ve got an issue from the start.

Remember Mission Repair if you find yourself with a failing built-in camera. Mac or PC. In today’s world, a camera seems to be most important (think about your cell phone for example) and is just as valuable in the office. We can solve and repair just about any camera problem that you might be having in our service lab. Keep us in mind.

Until next time, have a great day and I’ll be back soon.

Best, Ryan

Is Your Macbook Pro Retina Screen Cracked?

Hello M:R Nation –

The 15″ and 13″ MacBook Pros with RETINA DISPLAY are the cats meow when it comes to laptops. If you have ever seen one up close or own one for that matter, you know how beautiful they really are. We see then come through our tech benches on a daily basis and while its safe to say that we have yet so see anything naturally fail on these computers, the older they become, the more likely that is a possibility. Unfortunately, user related damage and failure is whole other story completely.

The majority of the issues we see with this computer are screen related. Sure, we will often see coffee spilt on the key board, I/O functions going haywire and logic boards frying, but the usual culprit for the owners headache is a damaged screen.

906

From the very moment these computers were released, we decided that we were going to repair these! They were too beautiful to ignore and leave hanging in the pits of despair that is accidental damage. Repairs started at a very high price, which is normal for any new device. But over time, the price tag started to get smaller and smaller until we landed on where we are now. $399.00 for a full retina display screen repair!

We offer it for both the 13″ and 15″ models and we are super quick to get it back to you! This is no ordinary screen replacement mind you. We have to actually dig out all of the internals of your display, shards of glass and all, and start from scratch. Installing layer after layer, until the computer is as beautiful and functions just as it did on the day that you first opened it!

We at Mission Repair would be honored to repair your MacBook Pro 13″ RETINA DISPLAY Glass and LCD Repair or MacBook Pro 15″ RETINA DISPLAY Glass and LCD Repair! Just click on those links to get started, or give us a call…lets have a chat about how we can get your piece of design history back in full working order!

Cheers, Troy

Macbook and Macbook Pro Glass Repair!

Hello M:R Nation –

In 2008, Apple introduced a few great machines that go by the names Macbook and Macbook Pro. While the names were not new, the design was completely radical and different. These were the first laptops that Apple produced the a full glass sheet as the screen! These things were and are still some of the most beautiful things created by Apple. There was/is one problem however, that glass that covers the LCD screen happened to be pretty fragile! Misplaced pressure on the screen could have you squinting trough cracked glass very quickly. Thinking back to 2008, we actually had a repair the very first day the Macbook Pro was released!

Apple stayed with this design from 2008 to June 2012 until when the first of the Retina Display models were released. Now, over these 4 years and still to this day, the most prevalent issue we see with a Macbook or Macbook Pro is cracked glass. While it will never causes any major issues with your computer, is sure is annoying! Take a look at this customer unit below:

photo

 

This is a typical crack on a Macbook/Macbook Pro. It will start on one corner and continue to grow across the screen. You can imagine being a photographer or a graphic designer trying to use something like this. It will be impossible to view your image correctly! That is the same for the Safari surfer and spreadsheet creator as well. When there is a giant crack down the middle of your screen, it is just flat out distracting!

So as we did in 2008… we still do in 2014… repair those pesky broken glass panels with a brand new, crack free replacement! We take the time to remove all of the glass from your macbook and macbook air, leaving behind no trace of the once a tragic accident. We wipe clean all the dust, finger prints and particles that naturally settle on your LCD screen and drop in place a beautiful, clap piece of glass! Let me tell you, if you ever have a chance of seeing this repair preformed, take the opportunity. It is like a dangerous ballet. Flying glass shards gallop towards your eyes for sure!

After all of these years, we still offer these repairs and people are still taking full advantage of our great prices! So if you are finding yourself in this same predicament, click on the following links to get your repair started today!

17″ Unibody MacBook Pro 24 Hour Glass Repair (Glass Panel Replacement)

15″ Unibody MacBook Pro 24 Hour Glass Repair (Glass Panel Replacement)

13″ Unibody MacBook Pro 24 Hour Glass Repair (GLASS PANEL REPLACEMENT)

13″ Unibody MacBook 24 Hour Glass Screen Repair (GLASS PANEL REPLACEMENT)

As always, never hesitate to call us: 866-638-8402 or email us: sales@missionrepair.com with any questions!

Cheers, Troy

Macbook Pro Keyboard Repair Service!

Hello M:R Nation –

Coffee, beer, water, hot chocolate, motor oil… you name the liquid, we have seen it spilt on a keyboard. From one customers account, who has spilled multiple liquids on multiple computers, “It all happens in slow motion… I hit the cup with my hand and SPLASH, all over my keyboard….again!”

When something like a liquid spillage occurs, the results will vary depending on said liquid. The keys will stick, become “spongy”, fall off and in most cases, stop working all together. This makes it hard to input anything into your laptop. Most people resort to a usb keyboard. There is nothing fun about going to your favorite coffee ship and taking out your sleek Macbook Pro and then whipping out a huge keyboard. It’s called a “Laptop” for a reason :-).

photo copy

OOPS!

I’m here to tell you that you no longer have to don a external keyboard when sipping on your latte! With the Mission Repair 13″ Macbook Pro Unibody Keyboard and Backlight Repair and 15″ Macbook Pro Unibody Keyboard and Backlight Repair services now available, you can go back to using your lap instead of the whole table to sit your computer on!

We will remove your old, sticky keyboard and wipe up any remaining residue, Install a brand new keyboard and send you on your way! You will be free from your key sticking downnnnnnnnnnnn….. Sorry, it seems like my N button has an issue .

These services are available starting today and and if you have any questions at all, please call us at 866-638-8402, we would love to talk to you!

Cheers, Troyyyyyyyy (looks like the Y button needs some help too)