Now THIS is a bad MacBook Pro battery!

Hello there and good morning!

We’ve been receiving an unprecedented amount of blog reads in this first month of 2016, thank you and I really appreciate it.

I’ve blogged before about MacBook batteries “puffing up”, or even popping open and leaking.  It becomes more and more common the older these units get.  We have even seen batteries fail in the MacBook Air as I posted earlier.  Take a look at this recent battery that we removed from a customer’s MacBook Unibody (this is an Apple OEM battery I will add, not a 3rd party or “copy”):

 

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I visited my Mission Store yesterday and was helping solve a few problem when I came across this unit that needed to be removed from the premises immediately.  Not only is an exploding battery like this just terrible for the computer (it needs further repairs now too!) but if the gasses from this battery leaked out and into our tech lab it would be smelling and toxic.  This is one that need to get to the recycling depot asap.  We don’t want to cause a fire or make anyone sick at the office that’s for sure!

Here are some tell-tale signs to look for if you suspect that your battery might be heading in this direction:

  1.  The computer stops taking a charge or won’t run off of battery power.
  2.  The trackpad on your computer stops clicking.
  3.  The spacebar or the “lower” keys feel different when you depress them.
  4.  Your trackpad pops out of the case, from the bottom up.

The Apple software will also tell you when your battery should be replaced, and it’s a good idea to follow through with that advice and have your battery replaced.  I mean, it is a portable computer so you’re going to want the battery to be as good as possible, right?  Right!!

We can most certainly replace the battery for you at Mission Repair – just check out our website or give us a call and we’ll be happy to set the service up for you so you can get back to doing your emails from the coffee shop, the living room or even the beach.  Wherever you’d like to be…

Have a good morning, Ryan

I’m a fan!

Hello there, I just talked a few minutes ago about liquid damaged units, but let’s move on to something that most people never think about:

DUST.

Yes, I’m sure you clean the outside of your computer from time to time…or at least the cleaning lady does it, right?  Well I bet you’re one of the millions of computer users that never opens their laptop to clean the inside.  Why would you want to?

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Did you know that simply having dust inside of your computer can cause it to fail?  I spoke to a former PCB designer who stated “Dust causes arcing and can cause shorting and certainly fail an entire electrical circuit (LIKE A MOTHERBOARD!).  Additionally while it wouldn’t conduct full current flow per se, the suspended particles are able to carry electric charge and differences between the charges of the particles allows dust to have conductivity.”

So above is a picture of a fan inside of a Mac laptop…you can visually see the dust buildup on the blades.  Also, take a look at this logic board from the same unit:

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The “dust bunnies” are accumulating and can simply cause issues in the long run.  Remember, dust CAN conduct electricity (similar to water, metal or human skin!) and that’s BAD for all of these exposed solder points. Why not open up your computer and blow it out once in a while?  If you’re not up to it, we’ll be happy to take care of it here at Mission Repair…and we can even do it while you wait – for a small service charge.

However, don’t wait until it’s too late…once the dust shorts out your logic board, you’ll be in for a much bigger repair bill; over something that should be considered preventive maintenance.  Now even Apple, Inc. doesn’t expect you to do this on your own…but they should.  Cleaning the outside of your computer is important, but cleaning the inside could double the life expectancy.  Take it from me, I’ve seen thousands of units just like the one above and dust can be the worst silent killer of your computer.

Have a good night, sleep tight, don’t let the dust bunnies bite!

Ryan

MacBook Pro Unibody – known problem.

Hello friends,

The MacBook Pro Unibody laptops that don’t have a “user replaceable battery” (there is a version that a customer can easily repair the battery themselves) – have a problem that you might want to know about.

After a few years of use, the battery can tend to have issues; but sometimes the symptom starts as a failing trackpad…let me explain. When one of these batteries fails, it can “puff up”.

Although I’ll be talking primarily about Mac laptops in this post, swollen batteries can be found in many devices that use lithium batteries, including Smartphones. There’s also no single cause for a swollen battery. Some are due to manufacturing defects, others are caused by the age of the battery, and still other cases can be caused by misuse, such as not properly exercising the battery over time, or by using the wrong power charger.

In general, a swollen battery occurs when the battery’s cells are overcharged.  This can lead to warping of your case, and pressure under your trackpad that can cause it to stop clicking or even pop up and out of the palmrest.

Here’s what a failed battery looks like when I pulled one out of a MacBook Pro yesterday:

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Just check your battery meter in the top tool bar on your Mac.  If it ever warns you to “replace battery soon”, then run (don’t walk!) to your nearest Mission Repair for replacement.  We can take care of you fast, and save you potentially costly repairs before the battery pops.

Take care, Ryan

Football season has arrived!

Hello everyone, it appears that we are in for some real fun this week as the the NFL season starts tomorrow!  I can’t believe that another week is in the books and we’re heading into a great game with the Steelers and the Patriots tomorrow evening.

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I know, it still seems early to me, but the NFL preseason games are over! This is an awesome time of the year for us because we have a good group of football fans at Mission Repair, and I usually sneak out with a few employees for some tailgating here in Kansas City, Denver, and we’ve even travelled to California to see a game or two.

Dandra sees these weekends as “the days that we get to eat cheese dip”, but I like to think that I’m more of a true football fan than her. Don’t get me wrong, I love cheese dip…as long as it comes with some professional hits, runs, tackles and touchdowns.  And some chips 😉

To all of those that are in fantasy leagues: Best of luck. I needed to stop playing fantasy football for two reasons:

1. I was distracted by the fantasy play. It took me away from the games that I really wanted to watch and I was focusing on the wrong parts of what was really important to me.
2. I never won 😉

So I’m back in “couch potato” mode on Sundays for a while…unless of course I need to be at the office to help repair the stacks of laptops we have in the repair queue. I better assist tomorrow through Saturday…I need this Sunday off!

Good luck, and happy NFL 2015!

Ryan

That MacBook causing you issues?

When you’re trying to write the next report and find that pinwheel spinning endlessly on your desktop…it’s a frustrating thing. Do you have nightmares about the multicolored pinwheel that just spins in your face? Stop pulling your hair out – those issues don’t just fix themselves.

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Call us if you’re having Mac problems. We understand that there are a lot of benefits of working on Macs over Windows laptops, but they are not bullet proof. Yes it’s true there is no real “virus threat” and Macs are significantly ahead of the Microsoft based software system that you’re used to in terms of viruses. But the Mac software is susceptible to bad hardware and “clogged” software and when it chokes, it goes down hard.

Mission Repair can fix the issue, and we offer free diagnosis. Why? Because if you want to know what’s wrong with your computer, we’ll tell ya. And if you want your computer repaired, you’re going to know that we’ll take care of you.

Remember “Mission Repair” for your computer repair needs – with a free diagnosis and no obligation for repairs – you’re in a win-win situation. And you’ll never have to stare at this again:

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Unless you like that sort of thing 😉

Take, care, Ryan

Terrifying Tuesday Video Blog – Part 2!

Hi again friends of Mission Repair – we are really having a great time this week. Now it’s time for you to get yourself involved and watch this video:

This was about 15 takes in because I kept on laughing. Ok so I admit it, we had a great laugh and most of the outtakes were because of me 😉 If you can’t laugh at yourself, you’re taking life too seriously!

This is a fantastic time to get your device repaired – and receive a gift certificate for your next visit, or even to be given as a gift to a loved one!

Well, stay tuned for tomorrow’s special as we approach the festivities on Thursday. Until then, have a great day.

Ryan

Macbook Pro Keyboard Repair Service!

Hello M:R Nation –

Coffee, beer, water, hot chocolate, motor oil… you name the liquid, we have seen it spilt on a keyboard. From one customers account, who has spilled multiple liquids on multiple computers, “It all happens in slow motion… I hit the cup with my hand and SPLASH, all over my keyboard….again!”

When something like a liquid spillage occurs, the results will vary depending on said liquid. The keys will stick, become “spongy”, fall off and in most cases, stop working all together. This makes it hard to input anything into your laptop. Most people resort to a usb keyboard. There is nothing fun about going to your favorite coffee ship and taking out your sleek Macbook Pro and then whipping out a huge keyboard. It’s called a “Laptop” for a reason :-).

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OOPS!

I’m here to tell you that you no longer have to don a external keyboard when sipping on your latte! With the Mission Repair 13″ Macbook Pro Unibody Keyboard and Backlight Repair and 15″ Macbook Pro Unibody Keyboard and Backlight Repair services now available, you can go back to using your lap instead of the whole table to sit your computer on!

We will remove your old, sticky keyboard and wipe up any remaining residue, Install a brand new keyboard and send you on your way! You will be free from your key sticking downnnnnnnnnnnn….. Sorry, it seems like my N button has an issue .

These services are available starting today and and if you have any questions at all, please call us at 866-638-8402, we would love to talk to you!

Cheers, Troyyyyyyyy (looks like the Y button needs some help too)