Best of the Mission Repair Blog.

I was going through the insights of my blog tonight as I have been patiently waiting for the 1,000,000 Unique Visitor counter to turn (we need about 200 more at this point), and found that our best blog day was:

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Yes, we had over 31,000 views on a day a few years ago (we average much lower than this per day now) and it was a special day. We had received a frame for an iPad 2…long before the iPad 2 was released…and we posted it here on our blog. Here’s the infamous picture:

ipad frame

And a link to the original article here. We talked about the frame itself, how a MacBook camera fit directly into the slot where a camera would most likely be, and posted it for the world to see. Looking at the picture now makes me thing “that got all of that attention?!?” Well it did bring 31,000 views on that memorial day and crashed our wordpress site a few times so it probably would have been even more!

There’s a little known tidbit that I’ve never talked about regarding this picture. Apple called me directly about it and discussed how and why I got the part and asked if I would take the image down. We had a peaceful discussion about it, it never went any further, and the picture and article remain here posted on the Mission Repair blog today.

I’m bringing this up because since that post a while ago, we have had a steady increase in blog readers, subscriptions, followers and re-posts. Sometime in the next few hours we will reach 1,000,000 Unique Visitors, and I’m going to stay awake for that. You don’t need to; unless you’re trying to win that iPad Air that I’ve been talking about. Then you should grab a cup of coffee and keep watching. It’s going to happen very soon to make today another Mission Repair Blog moment in history.

I’ll be right here, Ryan

Football season has arrived!

Hello everyone, it appears that we are in for some real fun this week as the the NFL season starts tomorrow!  I can’t believe that another week is in the books and we’re heading into a great game with the Steelers and the Patriots tomorrow evening.

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I know, it still seems early to me, but the NFL preseason games are over! This is an awesome time of the year for us because we have a good group of football fans at Mission Repair, and I usually sneak out with a few employees for some tailgating here in Kansas City, Denver, and we’ve even travelled to California to see a game or two.

Dandra sees these weekends as “the days that we get to eat cheese dip”, but I like to think that I’m more of a true football fan than her. Don’t get me wrong, I love cheese dip…as long as it comes with some professional hits, runs, tackles and touchdowns.  And some chips 😉

To all of those that are in fantasy leagues: Best of luck. I needed to stop playing fantasy football for two reasons:

1. I was distracted by the fantasy play. It took me away from the games that I really wanted to watch and I was focusing on the wrong parts of what was really important to me.
2. I never won 😉

So I’m back in “couch potato” mode on Sundays for a while…unless of course I need to be at the office to help repair the stacks of laptops we have in the repair queue. I better assist tomorrow through Saturday…I need this Sunday off!

Good luck, and happy NFL 2015!

Ryan

It’s a sign.

Hello there, good morning blog readers!

Good news about my new location in Colorado, and we’re now officially “Finished” with this site. The new sign went up on Saturday!

missionrepairsign

I know, it’s just a sign. However this is a new venture for me because normally our signs are pretty simple and constrained by the city in which we reside, or the building limitations, or some other factors.

My Corporate headquarters and flagship retail store in Lakewood Colorado has what I would consider a “real” sign that’s LED lit and ready for action!

The process is not an easy one; personally I take business signs for granted and don’t think twice about them when I see them. Now that I’ve been in the “sign market” for about a year ordering, designing and having signs installed on our Mission Repair locations, it’s a task all in itself!

At this location, the fruits of my labor have paid off, and we can put this project to bed. See you in the store!!

Take care, Ryan

iChat- it’s a wonderful thing!

Hello everyone-

With multiple sites operating, and even within my own building, we use iChat with video conferencing on a daily basis here at Mission Repair.

This morning, Albert and Tayler up at our Mission Repair Express Store asked for a short video conference and I snapped a quick screenshot:

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It’s a great way to stay connected to every employee and is truly an efficient way for us to communicate. A decade ago, I might have had to drive up to my other locations to have a “face to face” meeting – but now with iChat and my built in cameras, I can see things and check in on expressions, morale, issues and questions from the comfort of my desk. Thank you Apple!

Of course, there are lots of other video conferencing applications and programs for Mac and PC’s alike; however if your camera isn’t working correctly, you’ve got an issue from the start.

Remember Mission Repair if you find yourself with a failing built-in camera. Mac or PC. In today’s world, a camera seems to be most important (think about your cell phone for example) and is just as valuable in the office. We can solve and repair just about any camera problem that you might be having in our service lab. Keep us in mind.

Until next time, have a great day and I’ll be back soon.

Best, Ryan

Is Your Macbook Pro Retina Screen Cracked?

Hello M:R Nation –

The 15″ and 13″ MacBook Pros with RETINA DISPLAY are the cats meow when it comes to laptops. If you have ever seen one up close or own one for that matter, you know how beautiful they really are. We see then come through our tech benches on a daily basis and while its safe to say that we have yet so see anything naturally fail on these computers, the older they become, the more likely that is a possibility. Unfortunately, user related damage and failure is whole other story completely.

The majority of the issues we see with this computer are screen related. Sure, we will often see coffee spilt on the key board, I/O functions going haywire and logic boards frying, but the usual culprit for the owners headache is a damaged screen.

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From the very moment these computers were released, we decided that we were going to repair these! They were too beautiful to ignore and leave hanging in the pits of despair that is accidental damage. Repairs started at a very high price, which is normal for any new device. But over time, the price tag started to get smaller and smaller until we landed on where we are now. $399.00 for a full retina display screen repair!

We offer it for both the 13″ and 15″ models and we are super quick to get it back to you! This is no ordinary screen replacement mind you. We have to actually dig out all of the internals of your display, shards of glass and all, and start from scratch. Installing layer after layer, until the computer is as beautiful and functions just as it did on the day that you first opened it!

We at Mission Repair would be honored to repair your MacBook Pro 13″ RETINA DISPLAY Glass and LCD Repair or MacBook Pro 15″ RETINA DISPLAY Glass and LCD Repair! Just click on those links to get started, or give us a call…lets have a chat about how we can get your piece of design history back in full working order!

Cheers, Troy

We Will Come To You!

Hello M:R Nation –

We try very hard to make your repair experience as seamless and stress free as possible. This is actually something that we work on consistently. We didn’t set up our procedures 8 years ago and leave them to sit stagnate. We work very hard to change with the times and answer to our customer comments and complaints. This is how our shipping kit was born!

The shipping kit is a big part of Mission Repair and it too has evolved over the years. Starting out as a huge, bulky cardboard boxes, we have worked hard to slim down all of our kits to not only cut down on weight, but to use less material for environmental reasons. Check out the laptop shipping kit and the changes we have made: 

 

Mission Repair Shipping Kit

Before

Mission Repair Shipping Kit 2

After

 

We were able to cut the material we used in half and maintain the same protection as our old, bulky shipper. This shipping kit fits the smallest smallest of netbooks to the largest of laptops and protects your computer for its long haul to Kansas City! 

We are serious about both convenience and protection and this is exactly what our shipping kits offer! So If you have a smartphoneiPod,  tablet or laptop that is in need of attention, let us pick it up for you! You can choose this option when starting you repair order. Click the “inbound” drop-down button and select “send me a (ground/overnight) shipping kit”. From here, we will dispatch the materials to your doorstep, you package it up and call Fedex to stop back by to pick up your device for repair. It’s that simple!

If you have any further questions about our shipping kits, call Derrick in our shipping department (866-638-8402). He would be happy to answer questions you might have! 

Cheers, Troy 

 

Staying Alive! (13″ MacBook Screen Repairs)

Hello M:R Nation –

No, this is not a post about the 1977 hit by the Bee Gees, though I could do a whole post on the voice of Barry Gibb. This post is actually about the Black and White 13″ MacBooks from 2006. The staying power of these things just shock me. Apple continues to support them with new software updates and we continue to support owners with any needed repairs that they might need to keep these things out of the trash can!

macbook imageOur most popular repair service on these modern day classics are… you guessed it, the 13″ MacBook 24 Hour LCD Screen Repair. We are inspired by how many folks just love this computer and will do what they can within reason to keep these up and running.

In fact, Mission Repair supports MANY of the older models that most repair centers either can’t or just don’t care to support. This is a pride point that has had some recent discussion internally, when completing a slight facelift on www.missionrepair.com. We had discussed removing some of the older Mac laptop repairs, but just couldn’t bring ourselves to do it.

Do you have an older device that you can’t seem to find support on? Give us a ring, lets see if we can help you out! The worst thing we can say is “Sorry, we can’t help you with that one”  in a high pitched Barry Gibb voice.

Cheers, Troy