MacBook Pro Unibody – known problem.

Hello friends,

The MacBook Pro Unibody laptops that don’t have a “user replaceable battery” (there is a version that a customer can easily repair the battery themselves) – have a problem that you might want to know about.

After a few years of use, the battery can tend to have issues; but sometimes the symptom starts as a failing trackpad…let me explain. When one of these batteries fails, it can “puff up”.

Although I’ll be talking primarily about Mac laptops in this post, swollen batteries can be found in many devices that use lithium batteries, including Smartphones. There’s also no single cause for a swollen battery. Some are due to manufacturing defects, others are caused by the age of the battery, and still other cases can be caused by misuse, such as not properly exercising the battery over time, or by using the wrong power charger.

In general, a swollen battery occurs when the battery’s cells are overcharged.  This can lead to warping of your case, and pressure under your trackpad that can cause it to stop clicking or even pop up and out of the palmrest.

Here’s what a failed battery looks like when I pulled one out of a MacBook Pro yesterday:

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Just check your battery meter in the top tool bar on your Mac.  If it ever warns you to “replace battery soon”, then run (don’t walk!) to your nearest Mission Repair for replacement.  We can take care of you fast, and save you potentially costly repairs before the battery pops.

Take care, Ryan

Football season has arrived!

Hello everyone, it appears that we are in for some real fun this week as the the NFL season starts tomorrow!  I can’t believe that another week is in the books and we’re heading into a great game with the Steelers and the Patriots tomorrow evening.

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I know, it still seems early to me, but the NFL preseason games are over! This is an awesome time of the year for us because we have a good group of football fans at Mission Repair, and I usually sneak out with a few employees for some tailgating here in Kansas City, Denver, and we’ve even travelled to California to see a game or two.

Dandra sees these weekends as “the days that we get to eat cheese dip”, but I like to think that I’m more of a true football fan than her. Don’t get me wrong, I love cheese dip…as long as it comes with some professional hits, runs, tackles and touchdowns.  And some chips 😉

To all of those that are in fantasy leagues: Best of luck. I needed to stop playing fantasy football for two reasons:

1. I was distracted by the fantasy play. It took me away from the games that I really wanted to watch and I was focusing on the wrong parts of what was really important to me.
2. I never won 😉

So I’m back in “couch potato” mode on Sundays for a while…unless of course I need to be at the office to help repair the stacks of laptops we have in the repair queue. I better assist tomorrow through Saturday…I need this Sunday off!

Good luck, and happy NFL 2015!

Ryan

Macbook Pro swollen battery – it’s not a myth!

Hello again and good morning!

We received a walk-in customer that delivered this computer to us:

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The customer’s computer was bulging and you can see the trackpad popping up off of the palmrest. What caused this catastrophe? It was a BAD BATTERY that shorted out, “bulged” and basically bent this computer out of shape.

Unfortunately, there were a few parts that we needed to replace on this unit to get it back to normal working shape; but it’s not a problem for Mission Repair.

The question is “how could have the customer avoided this?”. That’s a tough one to answer; because there isn’t much that could be done. These things can just happen from time to time. I know that’s not a great answer; but it’s the nature of batteries unfortunately. The only advice that I can give is to periodically replace the battery in your computer on a routine basis – before a disaster happens.

If you do have a “meltdown”, give us a call!

Thanks, Ryan