4th Gen iPod Touch Tid-Bit

 

Hello Technicians!

It has been a wild ride here at Mission Repair since my last Tech Tid-Bit! I apologize for the delay but I was waiting for something really good to post! Today, I would like to talk about the 4th Gen iPod Touch Screen Repair! For the one’s who have done this repair before it is a pretty basic repair when it comes to fixing an Apple Device. For those that have not had experience fixing these, I do not recommend trying it. Make sure to bring it to a professional!

Well, we stumbled across something very interesting when repairing these little guys and boy did it stump us. We would power the unit up and test all functions prior to repairing the device. Of course the only thing that needed to be replaced was the screen. I won’t get in to detail on the process of repairing the screen. We simply want that to be our own little secret! I was informed from our Sales Manager Lennie that we started getting phone calls about the 4th Gen iPod Touches that we were fixing and they were no longer functioning at all after we had replaced the screen and shipped the units back. First it started out with a couple, then a few more, then quite a few more after that. Needless to say, we have some of the best technicians here at Mission Repair that are wonderful at solving problems! Indeed we received the units back under our No Hassle Warranty program. We installed screen after screen and could not get the iPod to power on. Finally, our Specialty Technician Matt decided to take a screen off an already broken device and install it. WHAM! The unit powered right up and worked just fine. We also noticed that after repairing the screen the unit still worked just fine as long as there was battery life left. It only happened when the iPod would completely die and had to be recharged again.

Im sure you are sitting there wondering why this happened. Well I am here to tell you. There is a software glitch in these iPod Touches and the IC Chip in the replacement screens. The IC Chip is only compatible with units that have been updated to newest software available from iTunes. If you are still having issues with your 4th Generation iPod Touch after a screen replacement please give us a call and we will help you get things up and running! You can even email me at jake@missionrepair.com and I will gladly assist you! I hope this little Tid-Bit of knowledge will help all the fellow technicians out there that have experienced this issue! Until next time!!

 

Your Tech Genius!

Jake

Spooky Tid-Bit!!

Technological Geniuses!

That is what I like to call myself anyways! This weeks Tech Tid-Bit is going to be a little different than last weeks. I wanted to have a little bit of fun since I am all in the Halloween spirit here at Mission Repair.  I always look forward to this time of year. Getting to see all the new creations people construct for their costumes just blows my mind sometimes! So to keep this weeks blog entry somewhat about Technology and somewhat about Halloween I went searching for some cool costume ideas. I stumbled upon one of the most ingenious ideas yet. Welcome the real life pulsing flesh wound!!

 

I found out that the man who created this idea was once a NASA employee. I actually downloaded the application that he created off the App Store and I am planning on using one of his awesome real life images! Now back to the technology part. You can simply use your iPhone, Android, or iPad. All you do is cut a whole in your shirt to display the image you want to use. He does offer some pretty cool accessories to go with this App as well. I may just have to check those out! If you plan on using your own accessories there is a chance for costume failure and that iPhone, iPad, or Android device may just slip out and hit the ground. Good thing you won’t have to worry about getting it fixed! Give us a call! We will get you taken care of right away!! Until next week techies! Happy Halloween!!

 

Jake

Today’s iPhone 4S Tid-Bit!!

Hello Fello Techies!

Just as promised I am back with my very first Tech Tid-Bit! As a repair technician I always find new and exciting things while fixing up all these gadgets and I feel like I have enough information to share to last a lifetime! For now I will just be sticking to what I found most interesting from the last week.

Well here it is. Repairing the wonderful iPhone 4S. For some of you this repair is very straight forward and easy to do. If you have never done a screen repair before I don’t recommend attempting it unless you have full knowledge of what you are doing. It can be very disheartening to damage the logic board or other components inside the unit. Needless to say no matter how good you think you may be at repairing the screen on this device there seems to be one small issue that simply puzzled me. I would power the unit up, test all the functions on the unit and WHAM! The sim card would not pick up any sort of signal. The iPhone continued to just say “Searching”. Thinking there may be an issue with the customer’s sim card, I went ahead and installed my very own sim card and it still would not work. “Uh-oh! What did I do? Did I ruin something? Surely not! I’m an expert! This could never happen to me!”

Sure enough, there happens to be a small software issue with the iPhone 4S that causes this issue when you unplug the battery from the logic board. Does it happen every time you ask? No it doesn’t. But when it does happen I have found a solution to get the logic board to recognize the sim card.

With the iPhone powered on go ahead and remove the sim card and sim card tray. Once the sim card has been removed go ahead and shut down the iPhone until it has completely powered down. After the phone has powered down go ahead and install the sim card/sim tray. When you have done this go ahead and power the iPhone back on. The iPhone will boot to the main screen and will continue for about 30 seconds to say “Searching”. After those short seconds of waiting you should be receiving full service and your carrier should be displayed in the top left corner.

After figuring this out my blood pressure sure did go down and I was able to breathe a sigh of relief. I’m sure some of you out there have had this issue and I’m sure you all were wondering what could have happened. I hope this little Tid Bit of knowledge will help some of you techies out there. If it doesn’t there certainly could be a bigger issue. If you have questions on this process and would like to talk to me directly feel free to shoot me an email at jake@missionrepair.com or give one of our great customer service reps a call at 866-638-8402. If we can’t help you over the phone we may ask to send your device to us here at Mission Repair and we get it handled in no time! 24hr turnaround time! Can’t beat that! See ya next week!
Jake

Jake’s Tech TidBits are tasty!

First ever edition of Jake’s Tech Tid-bit – look for this logo when the blog hits and you just might learn something new…or maybe not! Hello there fellow techies!

Captain Bayes reporting for duty!

My name is Jake Bayes. I am the Technician Supervisor/Production Manager here at Mission Repair! I am sure everyone of you has forever been wondering who the person is that fixes all your lovely devices that you send to us! As much as I like to think I am the only one that fixes your broken screen we do however have a very talented staff that I give all the credit to! It sure does make my job easier knowing I can insure your device (iPod, iPhone, iPad, well you get the idea) is back in your hands in a timely manner. But needless to say, I am the person that makes sure we have the correct part and the part is here awaiting for your device to be fixed and shipped.

I have been with Mission Repair for almost 4 years now. I started in the shipping area and have learned my way to where I am now. For the most part, my time here has been behind the scenes and I have finally convinced Ryan to let me join in on this blog fun. Like i said before I’m sure you all have just been foaming at the mouth for me to introduce myself. I have always had an infatuation with repairing things and ever since I was a young boy I have been tearing things apart and attempting to put them back together. It’s been a great hobby of mine in the past and the best part about it is now I get paid to do it!

This is the first part of my new adventure in to the blogging world. I will be creating a weekly “Tech Tid-Bit” for all the techies out there that want to come and see something I found interesting that a lot of people may not know about. If you ever have a technical question and need someone to call please don’t hesitate- give us a shout at 866-638-8402 or send our service staff an email. Our sales team is very knowledgable and if they can’t answer your question I would be glad to answer it!! Check back with me next week and I will have my very first “Tech Tid-Bit”.

Your Tech Junkie!

Jake