Kansas City! We have multiple locations to serve you.

Good morning!

The Kansas City market has been good to us, and I wanted to make sure that everyone knows that we’ve got two locations to help customers with iPad repair, iPhones, Samsung Galaxy repairs, computers or iPods, we’re the business that has been around for 8 years doing so.Screen Shot 2015-09-23 at 10.55.18 AM

We get customers from Olathe, Lenexa, Overland Park, Mission, Spring Hill, Leavenworth in Kansas and as even as far as Independence, Raymore, and Harrisonville in Missouri.

You can decide which is closer:

Mission Repair
14343 W 100th Street
Lenexa, Kansas 66215
(844) 459-0105

or

Mission Repair
5604 Johnson Drive
Mission, Kansas 66202
(913) 284-0994

Remember that we also offer pickup and delivery for those of you that are out of state, and we’ve got while-you-wait services on most repairs, it’s not necessary but you can call ahead if you’re interested.

Thank everyone for the continued support!

Have a great day.

Jeff

PLEASE! It’s worth the effort.

Hello there and good morning friends,

I wanted to talk about another scenario that is worth thinking about when you send your device into us; while we take in mail-in repairs every day from across the USA, there are times that the delivery driver makes mistakes. Take this package that we received recently for example:

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No, there isn’t an accordion in this box, there was actually a Microsoft Surface 2 in there that somehow miraculously wasn’t damaged more than expected. A good amount of bubble-wrap took care of that.

But this is a reminder then when you send in your devices, it’s just a good idea to add “replacement value insurance” on your package in case it arrives in worse condition than this one did. We all know that things can happen, and our shipping carriers are not perfect.

Check out out shipping instructions page if you want to see what we really recommend.

I just want to make sure that your repair goes smoothly! 😉

Talk to you later, Ryan

Remember – don’t get your MacBook wet!

Good morning,

Water and electronics don’t mix – I’ve talked about it before but I want to discuss a few points again. Is your MacBook waterproof? Not a chance.

It’s more common than you might think; but we receive items in for repair on a daily basis that show signs of liquid damage and without doubt if you get your iPhone wet, you’re bound to see problems unless it is addressed.

My guess is that some of these customers don’t even know that they had a liquid spill or had any contact with water/soda/coffee whatsoever. Sometimes is the unknowing fault of a child or household pet that inadvertently spills or “leaks” onto a keyboard.

For example, here’s a logic board that came out of a 2014 MacBook Pro with Retina Screen; and the device was not displaying video.

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If you look closely, and I know that it’s hard to tell; but can you see that chip that is on the logic board that says “Apple 2010”? (It’s actually upside down) It’s about dead center in the picture…there is an IC that is on top of it with slightly green corrosion that is growing from some sort of liquid that got onto the board.

I know, the picture doesn’t do it much justice, and I even almost missed it. For scale, that component just below it is the headphone jack port, which is very small in itself…this was a minute amount of corrosion on the MacBook Pro Logic Board that was causing a major amount of problems!

So I cleaned it up and guess what? Video displayed back on the screen again. This would have been a $680 repair had this customer went directly to Apple…but it was just took me one hour of labor to complete it. The customer makes out and Mission Repair saves the day.

We offer a full-line of liquid damage repairs; but to be realistic, not all of these are repairable. If your MacBook was sitting at the bottom of the lake for week, it’s probably not repairable. But if you spill a cup of coffee on the keyboard of your computer; turn it off quickly and give us a call. We will do our best to save your day too!

Take care, Ryan

 

Presidents’ Day Sale Extended!

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Presidents’ Day Sale Extended! Save 15% Now Thru Saturday 2/20/16!
Yes, you heard it right…we didn’t send a blog earlier in the week with a Presidents’ Day Sale so it’s time that you heard from us.  We’re offering 15% off your next full-price repair at Mission Repair.  Simply use coupon code “GEORGE” to receive 15% off on your new order now through Saturday 2/20/16 at Midnight.  If you visit one of our locations, just show us a copy of this newsletter and we’ll be happy to extend this discount when you stop in for a repair.

Have a great weekend,
Ryan
(Please remember this coupon cannot be combined with any other coupon or discounted repair price including “Got Repair” discounted repairs.  Valid on new orders only!)

This is a nice surprise.

Good afternoon!

I headed out to lunch today and needed to get some gas in my truck and I stopped at the Costco that is just around the corner from our Lenexa Store.  I was pleasantly surprised with this:

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I know that there are a lot of pictures of gas prices on Facebook and random pics floating around the Internet, but today here in Kansas City at Costco, gas is $1.329/gallon.  That’s darn near the lowest I’ve seen since I moved here in 2001!

It’s an election year, so that’s got something to do with it, right?  I’m sure the Democrats want a “thank you”.  I’d also bet the Republicans would like to take credit.  I don’t know who to thank – nor do I really care – so I’m going to just give a huge “shout out” to the gasoline gods that helped make my day by only costing me about $21 to fill up my tank this afternoon.  I don’t normally mind if gas goes up and down much; but today made a good impression.

Speaking of savings…we are extending our Presidents Day Sale through Saturday – but you’ll only know the coupon code if you get our NEWSLETTER (HINT – another one is coming to you tonight!).  Hopefully you’ve already subscribed, if not, you should do so here!

Have a good evening, Ryan

 

I appreciate Apple, Inc. for standing up for us.

Good morning, this news hit the airwaves a couple of days ago, but clearly needs to be spread as far it can reach…so here’s a simple “repost” on the Mission Repair blog as I can personally appreciate that Apple, Inc. is trying to protect our privacy.  Click here to read the letter from Apple, Inc. as posted on their website.

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Please pass it along, information is good!  Ryan

Just for your information in case you were stopping by our Lenexa office!

Hi there!  If you live in the Kansas City area, you probably know that there is a HUGE “GATEWAY” project that is currently under construction near the I35 and I435 interchange.  In fact, there have been an amazing number of improvements in the last few months, and traffic is already flowing correctly in many areas.

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Now it’s time for the crews to move Northbound, and this will effect the roads leading to Mission Repair in Lenexa.

Typically, I’d tell my customers to exit I35 and go West onto 95th Street.  People in the area know this exit well and it’s very commercialized with Costco on the West and Sam’s Club to the East.  We’ve got the Oak Park Mall which seems to be busy year round, and it’s just past Sam’s Club.  I don’t know how people will be getting the East easily, but all of the businesses on the West have a real plan in place!

Starting next Monday, instead of getting off at 95th Street, our customers will Exit one more off ramp North on 87th Street, and turn West.  Then quickly turn right onto Marshall Drive and head South to reach our service lab.  Now this intersection may get a little busy for a while…all of the Costco traffic will also head South and drive right by Mission Repair…so don’t be surprised if you see me out on the road from time-to-time waving customers in.  We will have a significant number of new vehicles passing our location and I am really excited for that!!

Well I thought that I’d share this map and this info so you knew that not only are all of the businesses will remain open during this major upgrade to the Kansas City area, but I have a feeling it’s really going to spike business here at Mission Repair as we will be in front of more customers than ever before.  Thanks for reading!

NOTE:  If you visit our Mission, Kansas location, you’re in the clear!!

Take care, Ryan