I’m a fan!

Hello there, I just talked a few minutes ago about liquid damaged units, but let’s move on to something that most people never think about:

DUST.

Yes, I’m sure you clean the outside of your computer from time to time…or at least the cleaning lady does it, right?  Well I bet you’re one of the millions of computer users that never opens their laptop to clean the inside.  Why would you want to?

Did you know that simply having dust inside of your computer can cause it to fail?  I spoke to a former PCB designer who stated “Dust causes arcing and can cause shorting and certainly fail an entire electrical circuit (LIKE A MOTHERBOARD!).  Additionally while it wouldn’t conduct full current flow per se, the suspended particles are able to carry electric charge and differences between the charges of the particles allows dust to have conductivity.”

So above is a picture of a fan inside of a Mac laptop…you can visually see the dust buildup on the blades.  Also, take a look at this logic board from the same unit:

The “dust bunnies” are accumulating and can simply cause issues in the long run.  Remember, dust CAN conduct electricity (similar to water, metal or human skin!) and that’s BAD for all of these exposed solder points. Why not open up your computer and blow it out once in a while?  If you’re not up to it, we’ll be happy to take care of it here at Mission Repair…and we can even do it while you wait – for a small service charge.

However, don’t wait until it’s too late…once the dust shorts out your logic board, you’ll be in for a much bigger repair bill; over something that should be considered preventive maintenance.  Now even Apple, Inc. doesn’t expect you to do this on your own…but they should.  Cleaning the outside of your computer is important, but cleaning the inside could double the life expectancy.  Take it from me, I’ve seen thousands of units just like the one above and dust can be the worst silent killer of your computer.

Have a good night, sleep tight, don’t let the dust bunnies bite!

Ryan

Water damaged iPad 4. It can be a tricky situation.

Hi there again;

We get this all the time.  Customers report “possibly water damaged” and sends a device into us like an iPad.  The liquid damaged units can be a little tricky; there are times that we get a device in like the iPad (shown below), and we need to fix one thing just to see if everything else works…and sometimes there are multiple items that need attention and it’s hard to spot everything right out of the chute!

I know it may be a little tough to tell, but this is the inside of an iPad 4 that has been “dunked” in some sort of liquid.  Since it’s pretty much absent of smell, I would assume that it was just water.  “Liquid” is a bit subjective!

 

So here’s how we approach liquid damaged units: firstly, we need to attack the visual references we have.  For instance, this unit had corrosion on the dock connector.  It’s obvious that that charging port will need to be replaced, so we start there.  We will call you with this report, and see if you’re interested in moving forward.  We don’t charge you anything for any repairs at this point either…because units with liquid damage can be difficult to fully diagnose and fully understand until we get some life out of them.

Once our customer approved us to get started, we happened to notice that this unit had a lot of corrosion upon further disassembly.  This means that not only would it need a new dock connector assembly, it will also need a logic board repair.  See those “stains” in the picture on the shielding?  That’s the liquid residue on those parts and it all needs to be cleaned.  Not an issue, Mission Repair has the capability to get down to component level on these boards and solve the problems!

The one thing that I should comment on: Expectations between Mission Repair and our customer.  Liquid damaged units are not “cookie cutter” repairs.  They sometimes take a long time to diagnose and maybe even longer to repair.  They are all different (obviously depending on the varying degree of liquid that they were subjected to) and when we tackle these units we always work in the best interest of the customer at all times.  Please be patient and understand that you’re in control of the repair at all times, but know that we have repaired THOUSANDS of water damaged iPad, iPods and everything in between.  We are here for you!

Have a great afternoon, Ryan

The Kracken?

Hi there!  Have a cracked screen?

At first glance, it doesn’t even look recognizable.  This is an iPhone 6 that arrived recently at the Mission Repair lab in Lenexa Kansas, and it needed some TLC to say the least.

Sydney got right on it and cleanly removed the shattered screen assembly.  She’s not one to mess around and she’s got the technical capability and tenacity to get this tedious job done fast.  She’s a “robo-tech”.  That’s a compliment!

To answer my own question, no we typically don’t see screens more damaged than this.  This one is pretty bad, but fortunately all that was needed was an iPhone 6 screen to be installed and the customer was on their way.

Questions?  844-459-0105.   Thanks!  Ryan

Everything is going to be OK!

Hello there friends,

It’s a wonderful day here in Kansas City; the weather has taken a turn for the good, and even though it’s only about 50 degrees F outside, the sun is shining and the wind is calm.   It just feels “cheery” outside!

I had a good lunch with my cousin Kyle today.  He and I have a long history of getting into trouble together, having fun together, raising kids together; and we both love Kansas City BBQ so overall it was a great luncheon out of the office!

This picture is of my grandson Elias sleeping last weekend.  He’s giving all of us the “thumbs up” sign which is the universal “Everything is going to be OK!” symbol.  I had to snap this cute pic and share.

I’ve been in a great mood lately, and 2016 is shaping up to be a great year already.  If you don’t feel it yet, don’t worry – the party will come to you.  If it doesn’t, let me know and I’ll send some cheer.

Have a great afternoon, Ryan