Human Resources…

Good morning everyone,

It’s a fine Tuesday morning, and I’ve sent our Administration Manager Lennie out to a seminar for the day to learn a little more about being the administrator of Mission Repair’s Human Resource Department.


Since we are a small business of less than 50 employees, I’ve never really seen the need to have this be a full-time position, but of course there is hiring, discipline, coaching and record keeping that need to be done so Lennie has the privilege of adding this to his list of duties.

Employee salaries and benefits comprise the vast majority of Mission Repair’s operating expenses. More importantly, the business is, in a very real sense, nothing more than its employees. The label of “human resources,” now the norm in most workplaces, designating a broad involvement and strategic role in the organization.

Hopefully today he’ll touch on:

► Managing job recruitment, selection and promotion of employees;
► Developing and overseeing employee benefits and wellness programs;
► Developing and promoting appropriate personnel policies and enforces those policies;
► Fostering a positive work environment and effective employee-employer relations;
► Managing our pay-for-performance system;
► Promoting employee career development and job training;
► Providing an orientation class for new employees;
► Providing guidance on disciplinary actions; and
► Serving as primary contact for work-site injuries and accidents; to date, we’ve only had one in the last 8 years, and it was Lennie! He jabbed a screwdriver through his finger…but that’s a whole story in itself.

You can’t be an expert in the field after a one-day seminar, but since we’ve got a good foothold and understanding of how things work at Mission Repair, I think this will help round him out. So if you’re looking for him today – please be patient. He’ll be back in the office tomorrow. He’s making a better Mission Repair for everyone!

Take care, Ryan

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