iPhone cement magnet.

I was in the front lobby today talking with one of our customers and she said “I think my iPhone is a cement magnet“. This was her 3rd trip into Mission Repair on the same phone to have the screen repaired.

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Please remember that these phones have GLASS screens, and I know that this customer is fully aware of the problems of dropping her iPhone…but other customers don’t really think about it until it’s too late.

We all make mistakes; but this customer keeps coming back to Mission Repair because of our exclusive “Got Repair” benefits that come with each and every repair. This means that if you have your iPhone fixed with us, and if you ever drop and break it again, you’ll never pay full price again. We are the only repair business in the industry to offer this, not even Apple themselves will touch this benefit program.

Some customers ask “what’s the catch?” There is none. It’s just something that we do at Mission Repair that continually sets us apart from the rest of the market. Want to learn more about our “Got Repair” program for screens? Click here!

And try not to drop your phone if you can help it 😉

Take care, Ryan

Is Mission Repair Legit?

Hello there again,

Since I opened the business back in early 2008, I’ve had this question posed to me a number of times. Where can I begin?

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How about starting with the Better Business Bureau? We have an A+ rating with them and we couldn’t be happier. We’ve spend every day working on iPhones, iPods, Android Tablets and Smartphones simultaneously doing everything we can to make our customers happy.

Now, there are limits to what we can do…for example, if your computer was at the bottom of a lake for 3 days, we are only SO GOOD. But in all cases every repair that we take in at Mission Repair can be set up as a FREE DIAGNOSIS with NO OBLIGATION for repair. This means that if you’re not happy with our price, lead times, service, or the color of our logo, you don’t have to pay us for checking things out. Our customers remain in control at all times.

We’ve also been in business for 8 years, we have several locations, and we always answer the phone when you call. These are the basics when it comes to verifying a business’s legitimacy. Just give us a call toll-free 866-638-8402 or check out our website that holds the keys to most of the answers that you’ll need. Pricing is up front for screens, batteries, headphone jacks, charging ports and more – on the industry’s longest lineup of repair services.

Have a great day, oh yeah, you can count on finding us here at the Mission Repair blog as well where we have almost 1 million unique visitors. That must count for something!

Take care, Ryan

$92 for an iPhone 5, 5C or 5S Screen Repair. It’s hard to beat!

Hello there again,

Did you know that we boast some of the best prices in the industry on the iPhone 5 lineup of repairs?

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That’s right, we carry the parts in stock, can perform repairs while you wait, and we’re open until 7:00pm during the week to help you work around your busy personal schedule. Saturday work better for you? Sure, come on in to any one of our locations from 10am to 5:00pm and we’ll take care of business!

$92 for the iPhone 5C screen repair.
$92 for the iPhone 5 screen repair.
$92 for the iPhone 5S screen repair.

It’s your choice, with one price. Need something other than the screen repaired on one of these devices? That’s no problem because Mission Repair performs all repairs on Apple devices like headphone jack replacements, battery upgrades, power button solutions and liquid damages. There’s nothing we can’t fix. Give us a call we’ll even pick up your device from your home or office if that’s easier for you, anywhere in the USA.

866-638-8402. Thanks, Ryan

Heat Wave…and a Coupon Inside!

Hello there summer friends,

It’s been an interesting start to the year as the weather in Kansas City has been strangely rainy. It seems like every weekend that I have a chance to take the boat out, it’s been raining.

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That’s all changed and this week there’s an official “heat wave” coming through the Midwest and a “heat advisory” that extends until 9:00pm tonight here in Kansas City. When I walk outside from an air-conditioned building it takes about 30 seconds for my sweat glands to kick it into overdrive.

Yesterday it was 96 degrees F, but it felt like 105 degrees according to the heat index. Since it’s so humid in this area, the actual temperature never seems to be relevant. The “feels like” temperature is what I always hone into when watching the news! Today is nearly the same.

So if you brave it out to head into one of our locations we’ll reward you for doing so! Heck, today is a perfect day to visit our Colorado Mission Repair, it’s only 92.5 degrees F – but get this – because it’s so dry in Lakewood, Colorado the “feels like” temperature is actually only 91 degrees. Yeah, that’s awesome “mountain air” for ya!

Again, if you head into one of our shops today, we’re offering a $10 off discount on any repair that’s over $50 now through the end of the week, Friday 7/17/15 at midnight. Just enter coupon code “HOT” when checking out online, or print and bring a copy of this blog to your sales representative for your discount. Please, no discounts without a print out, and this coupon cannot be combined with any other coupon or discount, including “Got Repair” benefit prices.

You don’t have to rush in. It’s too hot for that. Just slowly make your way into a Mission Repair location or place your order online and we’ll be happy to extend that $10 off coupon on your next iPhone, iPod, Mac or other Smartphone repair until this Friday.

Thanks and have a great day, Ryan

iPod Repair at Mission Repair.

Hello there-

With all of the data that we store at Mission Repair from the hundreds of thousands of repairs that we’ve performed for customers all across the country, I can see that iPod Repairs USED to be our number one service in terms of total numbers;

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But this year they have been surpassed by the iPhone repairs that we offer. We still service a significant amount of 4th Generation iPod Touch screens, and I think that my techs can do it in their sleep. In fact, we just trained Casey our newest technician to repair these yesterday to help break the monotony on the production line.

Also, it’s true that since the discontinuation of the iPod Classic by Apple, the demand for 160GB hard drives (the behemoth) has been on the rise, and the supplies and replacement drives are becoming more rare and expensive. Just a tidbit for those that like to keep 160GB of music on them at all times! Depending on how the music is formatted, that’s somewhere in the neighborhood of 28,000 songs. That should keep you busy for a while, but be sure to take care of that hard drive. Soon, they will be impossible to get!

Thanks, talk to you again soon, Ryan

Is the iPad “MEGA” on it’s way?

Hi there,

I’m not sure if you follow the rumor mill or not when it comes to Apple products, but there’s a buzz about a 12.9″ iPad that may hit this year. Apple’s iPad kickstarted the tablet craze and recent rumors suggest the world’s most valuable company has an even bigger one on the way.

According to an online report from Taiwanese blog “DigiTimes”, components for a 12.9″ iPad are being readied for Apple to take delivery in September.

However, because demand for tablets is slowing, the technology giant has lowered its initial supply order.

So while a larger iPad could be available by the end of the year, you might not necessarily be able to get hold of one – Apple had a similar delay for the launch of the Apple Watch, although that was due to not being able to get hold of enough components in the first place.

Apple’s current iPads are either 9.7-inches (iPad Air and iPad Air 2) or 7.9-inches (iPad mini 3 and iPad mini 2).

It’s exciting to think that the electronics giant will be adding a new form factor to the lineup, which means that we here at Mission Repair will be adding it to our iPad repair lineup as well.

I remember thinking that no one would want a huge iPhone like the iPhone 6 Plus; but clearly I was wrong. So I’m going to take a new approach to the new “iPad Mega” (that’s what I’m calling it anyway) and say that I’m POSITIVE that consumers will love it. I’d suggest just keeping it out of the hands of your 3-year old. . .it’s going to take two GROWN UP hands to handle this one! We’ll see…

Happy Tuesday, Ryan

Human Resources…

Good morning everyone,

It’s a fine Tuesday morning, and I’ve sent our Administration Manager Lennie out to a seminar for the day to learn a little more about being the administrator of Mission Repair’s Human Resource Department.

human-resources

Since we are a small business of less than 50 employees, I’ve never really seen the need to have this be a full-time position, but of course there is hiring, discipline, coaching and record keeping that need to be done so Lennie has the privilege of adding this to his list of duties.

Employee salaries and benefits comprise the vast majority of Mission Repair’s operating expenses. More importantly, the business is, in a very real sense, nothing more than its employees. The label of “human resources,” now the norm in most workplaces, designating a broad involvement and strategic role in the organization.

Hopefully today he’ll touch on:

► Managing job recruitment, selection and promotion of employees;
► Developing and overseeing employee benefits and wellness programs;
► Developing and promoting appropriate personnel policies and enforces those policies;
► Fostering a positive work environment and effective employee-employer relations;
► Managing our pay-for-performance system;
► Promoting employee career development and job training;
► Providing an orientation class for new employees;
► Providing guidance on disciplinary actions; and
► Serving as primary contact for work-site injuries and accidents; to date, we’ve only had one in the last 8 years, and it was Lennie! He jabbed a screwdriver through his finger…but that’s a whole story in itself.

You can’t be an expert in the field after a one-day seminar, but since we’ve got a good foothold and understanding of how things work at Mission Repair, I think this will help round him out. So if you’re looking for him today – please be patient. He’ll be back in the office tomorrow. He’s making a better Mission Repair for everyone!

Take care, Ryan