It was a busy day yesterday for sure, thank you for your business!

Hello friends,

It was an interesting day yesterday, we are all feeling the after-effects of a busy day here at Mission Repair in Olathe, Kansas. Periodically throughout the day, I’ll “check in” with my other locations just to make sure that they are doing what they are supposed to be doing and to make sure to be a good “backup” for them as they progress through their day.

I clicked on my Mission, Kansas location and pulled up the webcam over there at 1:30 and saw this:

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A line of customers with a few waiting for their repairs to be completed. I then talked to the Store Manager Jake over there who was in the thick of it.

“You should see the lobby, we are packed!” There was a flow of customers from open to close, and there was a large demand for iPhone 6 screens that I can see.

From a business standpoint, I love seeing this; however I know that mad rushes can cause delays and a bottleneck in the tech department. So today I’m doing everything that I can to make sure this store has all of the support it needs, and we are transferring a huge batch of parts to them as we speak.

Thanks again to everyone that showed up yesterday, and we’re off to a great start today.

Need to contact my Mission, Kansas store? You can call them directly at 913-284-0994.

Take care, Ryan

Last Week To Save! Deal Of The Month Ends Thursday

ipad mini repair

That’s right! All month long we have discounted our 1st and 2nd generation iPad Mini screen repairs and this sale comes to an end Thursday, 4/30/15 at midnight. May is right around the corner and we wanted to take a moment to remind our customers of our April Deal of the Month while it lasts!

There is no coupon necessary, simply order your repair online, stop by one of our walk-in locations, or give us a call at 1-866-638-8402 to receive the discounted price! Hurry in today to save on iPad Mini Screen Repair. Click the links below to get started.

1st Gen iPad Mini Screen Repair
Regular Price: $99
Deal Of The Month Price: $89

2nd Gen iPad Mini Screen Repair
Regular Price: $119
Deal Of The Month Price: $99

(Service price includes parts and labor and comes with a one year warranty against any defects to the replacement glass.)

I couldn’t have said it better myself!

Hello again everyone,

Sifting through my stack of emails today, I love reading the “good” ones that seem to rise to the top.

Simply put. Bob C. emailed me today:

“Just wanted to let you know that I received my iPad in perfect Working order. Your customer service, timely repair service and prompt delivery was outstanding. It truly was a pleasure doing business with you and I will let all my friends and associates aware of your organization and services. thank you again for a job well done. I wish you the very best and hope other business take a page from your business model.”

It’s customer responses like this that will ensure that we are in business for another 8 years. (We are going on our 8th year of business, sometimes I can’t believe it!).

Thanks Bob, we appreciate the kind words.

Take care, Ryan

Ok, so Christmas came early this year.

Hello everyone, this is a personal blog which ends up just being a huge “thank you” to Lennie here at Mission Repair.

I’ve been wanting to get into the “Big Green Egg” club that’s growing around the country. Do you know about the “Big Green Egg”? The Big Green Egg is a blend of the best of ancient wisdom, modern technology and proprietary processes, resulting in a far superior product that is stronger, more durable and provides better heat insulation than any other outdoor cooker on the market. Once you get to know these cookers, apparently they overtake the backyard as the BBQ cooker preference.

It’s simple to start, it has precise temperature control, it’s safe and is easy to clean up.

I’ve been talking about this thing for some time now…and Friday evening, Lennie surprised me by saying that he bought it for me! We brought it home and put it together; Saturday we made some ribs as my wife Dandra stood in the window wondering what all of the excitement was about. I went “big” by starting with a piece of meat that’s typically difficult to cook – loin back ribs!

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You’ve got to cook these things low and slow…and after about 5 hours of watching and waiting we feasted on these for dinner.

You can even see in the picture my dog Shadow waiting me for to drop a piece. What a good little beggar he is 😉

There you have it. A guy that likes food (me) receiving a totally off-the-wall and unexpected gift from Lennie. I think it was a strategic move on his part because every time I cook, he gets to come over for dinner. In the long run, he’s going to make out financially – so he should be thanking me, right?!?

Lennie “paid it forward” this weekend, I’m going to need to do the same for someone as well, it was a great feeling.

Take care, Ryan

My dog ate my homework – and my iPhone?

Hello there, this isn’t a new joke, I understand that. “My dog ate my homework” has been used as an excuse to get out of turning in assignments in class. But “my dog ate my iPhone” is a newer concept. Do these things taste good?

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I’m, not sure if this device was actually eaten by a dog, but it’s definitely something that needs to be repaired…and repaired fast! We’ve got the team to do it; this phone will certainly need a new front glass and back case and Lennie is on it right now.

If you find yourself with a device that’s been “mangled”, just give us a call. We’ll do what we can to get you back into shape.

Take care, Ryan

Still confused about the “digitizer” on a Smartphone?

Good morning,

One of the most popular blog posts on my blog for the last 4 years is titled “What is an iPhone Digitizer”. Here’s a few tidbits of new information that might help you out if you’re interested!

We here at Mission Repair are experts and very familiar with iPhone digitizers, glass, LCDs and screens. We repair them by the thousands every month. Let’s see if we can demonstrate what the digitizer is here under a glass panel of an older iPhone screen:

This is the digitizer on an iPhone!

This image is from the “inside” of the part, and the digitizer is attached UNDER the glass cover. It’s a transparent electronic component that senses the touch of a human finger through the glass, and is designed to allow the unit to be controlled by a fingertip. This is one of the “inputs” of the device and it’s very thin and almost impossible to see once installed.

One major point – and a question that we get asked all the time – is that you cannot replace the digitizer alone. Since it’s really part of the glass (because it’s fused from the inside) in the event of a touch failure it needs to be replaced with the glass and vice versa. So if you have a cracked iPhone glass, you’re going to get a new digitizer as well. If you have an iPhone that doesn’t respond to touch, you’ll also get a new glass. It’s just the way it’s designed.

Furthermore, in later years, manufacturers like Apple and Samsung have started fusing the outer glass with the digitizer, and then the LCD to the digitizer. There are several phone models (like the Samsung Galaxy S5 for example) that will have all three components replaced at the same time if any one of them fails. These manufacturers did this to ensure that no dust would EVER get between the glass/digitizer and the LCD…an issue that was prevalent BEFORE the assemblies were used. There are some variations to these assemblies, but once they are assembled in a clean room facility they are not intended to be disassembled (i.e. removing the glass/digitizer form the LCD for example) I know that this can get confusing at times, so you can call us if you have any questions.

You might see the earlier assemblies marketed as:

  • Phone glass
  • Phone digitizer
  • Phone touch screen
  • Phone glass screen
  • Phone screen
  • Phone touch panel

For all intents and purposes, these terms are all interchangeable and are all the same thing. Are you in need of one of these parts? Here’s a list of glass/digitizer repairs that we sell here at Mission Repair:

Remember, you might see these glass panels for sale cheap – be sure to inquire about the required digitizer that is fused to the glass from the factory – without it, the glass is useless. You cannot replace the glass or “remove” your good digitizer and reinstall it onto your iPhone. It just doesn’t work! Additionally there are lots of parts on the market that are “glass and digitizer” being sold without the LCD. Take our earlier example of the Samsung Galaxy S5. You can get a “glass only” part on eBay for about $5. Just FYI, there is NO WAY for you to replace that part at home…and if you attempt it, your phone will NEVER look the same again and it certainly may never work correctly again. Buyer beware! These assemblies are built together and must stay together. I hope this information helps!

Best Ryan

Denver iPad Repair. It’s what we do.

Hello there!

Now that our Denver location is running (and running well), we’ve gotten over the “new location start up issues” that tend to pop up.

The newest Mission Repair in Lakewood, Colorado is starting to really rock as we are taking care of walk-in customers while-they-wait! Additionally, it’s a strategic mail-in location with full service shipping capabilities so on a daily basis we are receiving all incoming packages from our customers that are west of Denver. This has the makings of being a flagship location in the Mission Repair store lineup.

crackedipad

Did you know that we’re opening several new locations shortly? It looks like Indianapolis is going to be online next and we’ll announce that new location soon.

Until then, don’t forget that Mission Repair in Lakewood is just a short drive for millions of customers that are in the Denver, Lakewood, Littleton and surrounding areas. We’re going on 8 years in business and every day we see new customers that are thrilled to be part of the Mission Repair family. Since moving to Denver, we’re working with several companies to help their local iPad repair needs. Soon, we’ll have schools online for the iPad one-to-one repair programs as well.

This doesn’t mean that if you’re a stay-at-home parent that you shouldn’t think about stopping by to have your iPad repaired or to shop for a case, protective screen or laptop backpack (yes they are in stock!) In fact, our business survives on individual customers that are in need of our services. Stop on by, ask for Chris the Store Manager, Allen, Kevin, or anyone else that’s there – because they are there to help. Want to call ahead? 720-897-6297. 8am to 7pm Monday through Friday, MST.

Thanks for reading, Ryan