Cracked iPhone 6 and what it looks like from the inside…

Good afternoon-

I wanted to take some time today to talk about the iPhone 6, show you a cracked unit as received from a customer, the tear down, and the end result after my senior technicians performed the repair. This customer placed their order online for a cracked screen repair, and did so by visiting our website by clicking this link: Phone 6 Screen Repair

We received the phone, and here’s what it looked like right out of the box…CRACKED!


The phone pre-tested out well, no additional issues upon arrival, all that was needed was a screen to be replaced. We disassembled the device; notice that all of the cabling is up near the top of the device on the logic board. This is good news for rework facilities like Mission Repair – less likelihood of damaging a home button cable upon opening.


Then it was time to install the new screen. Our screens are exact replacements – the same screens that are used in the manufacturing process. After reassembly, all that’s left to do it test the device and run it through our QA procedure.


Of course, we test all of our customer units before hey leave our facility, and we properly dispose of all used eWaste. In some cases, we gather things like batteries and other disposables and deliver them to the proper facilities. The cracked screen from this repair will be cataloged and saved internally as we may find a need for it in the future.

Since the iPhone 6 was released not even one week ago, we still have a little time for the price on these parts to “settle down” into a reasonable range. Just like anything else, demand for the screen vs. supply is skewed currently, and the price for the repair is higher than it will be by the time Christmas of this year is upon us.

As always, and with any iPhone that is still currently in use, we can repair the screen for you fast. Point in case, we received this device and were able to check it into our system, run it through our pre-test station, deliver it to the technician production line, repair the device, notate the customer’s order in our database, complete the repair, send it to QA, ship it and notify the customer of their outbound tracking number all in the same day. We do this thousands of times every month and we keep getting better!

That’s the Mission Repair Difference, and we’re here to help.

Have a great weekend. Ryan

P.S. – This iPhone was not bent when we received it. No bending here yet!

Sprint is upgrading. I hope so!

Hello again, I just checked my email and saw this in my inbox:

Screen Shot 2014-09-26 at 12.10.35 PM

Does this mean that I might be able to surf the internet on my phone in the center of the city? That would be simply amazing. I’ve not complained publicly about how terrible my Sprint service have been on my iPhone until now; and that’s only because I’m hoping that the upgrades to their infrastructure might solve my issues. I moved to Sprint from AT&T; and have regretted it for a year now.

Dropped calls, no LTE, spotty service- I was even sitting at a Kansas City Royals Game this year, looking at all of the Sprint advertising around the stadium while simultaneously unable to send a text…due to poor service. For those of you not familiar with Kansas City, Kaufmann Stadium is in the middle of the city where you’d expect the best reception to be. Not for us Sprint customers…

Well here’s to Sprint for recognizing and taking care of the issue. More to come?

Thanks for reading, Ryan

MacBook Retina Screen repairs – new lower price!

Hello there, it’s a pleasant morning here at the Mission Repair base.

Today we announced new lower pricing on MacBook Retina Screen replacements – and we are getting them in and out of our repair center in record time.

Have you ever seen one of these displays? I know that most of you aren’t really concerned with the technology behind these products much, and that’s understandable. But look at the width of this 15″ LCD. This is the glass and LCD that displays the image on a 15″ MacBook Pro Retina Display. I mean, this thing is THIN!


When I stood this up on the table, it was wobbling and flopping all over the place. It might not have helped that this was a broken screen that was already removed from a customer’s unit, but heck it’s just amazing to me that technology has come so far. In fact, in the very recent past, these screens were about 1/4″ thick. A “clunky” screen by today’s standards…and I’m talking about just 3 years ago!

So there’s an art to these repairs and we’ve got it solved. Not only that, we’ve lowered our price as we have found a better supplier and are buying in much larger bulk so that means price decreases for our customers and money savings.

Questions? I have customer service representatives standing by. 866-638-8402.

Take care, Ryan